HubSpot CRM vs escala CRM comparison

escala and HubSpot are both solutions in the CRM category. escala is ranked #31 with an average rating of 9.0, while HubSpot is ranked #5 with an average rating of 8.3. escala holds a 0.4% mindshare in CRM, compared to HubSpot’s 1.6% mindshare. Additionally, 100% of escala users are willing to recommend the solution, compared to 98% of HubSpot users who would recommend it.

escala CRM

Read 1 escala CRM review

289 Views
289 Comparison Views

100% willing to recommend

HubSpot CRM

Read 49 HubSpot CRM reviews

1,350 Views
1,283 Comparison Views

98% willing to recommend

escala CRM

HubSpot CRM

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Executive Summary

We performed a comparison between escala CRM and HubSpot CRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: October 2025).

Buyer's Guide

CRM

October 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

escala CRM

Ranking in CRM

31st

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

HubSpot CRM

Ranking in CRM

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of escala CRM is 0.4%, up from 0.1% compared to the previous year. The mindshare of HubSpot CRM is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
HubSpot CRM	1.6%
escala CRM	0.4%
Other	98.0%

CRM

Featured Reviews

Alveiro Goyeneche

Desarrollo de negocios at SEGEN GROUP SAS

Best suitable for small to medium companies and offers excellent technical support and training

The dashboard and reporting features of escala CRM have been beneficial because they are straightforward to use. Unlike other tools that try to do too much, escala focuses on simplicity, making it easier to train employees and adapt to our market needs. This simplicity is crucial for us, as extensive training can be expensive and time-consuming. The integration of Escala CRM with other tools is very good, particularly due to its use of APIs. Integrating with other applications is straightforward and standard practice, making it easy to connect with different tools as needed. Whether I would recommend escala CRM to others depends on the specific needs of the customer. If they require more than just CRM functionality, such as digital marketing capabilities, escala may not be a good fit. However, if they primarily need CRM features, it is worth considering based on its focus on small and medium-sized companies, excellent support, and training. Overall, I would rate escala CRM as a nine out of ten.

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Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Escala CRM is its excellent training and support."

"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."

"The solution's greatest value lies in its online capability in terms of web content creation."

"We get a good overview of where everything is in the pipeline."

"The best feature in HubSpot CRM for us is the custom objects that we integrated. This allows us to include more information on the contact profile, company profile, and other details, making it easier for our staff to have all the necessary information before contacting our customers.Additionally, having all this information in a centralized place is highly beneficial for us."

"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."

"The solution is easy to use and easy to implement."

"The calling option from any region is beneficial."

"It's very easy to use and configure HubSpot CRM."

More HubSpot CRM pros

Cons

"It might not be suitable for larger enterprises."

"An area to be improved in HubSpot CRM is its customization capabilities."

"There is no option to remove duplicate constant contacts."

"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."

"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."

"The mobile application for HubSpot CRM could improve. There are a lot of weaknesses and limitations. Salesforce.com's mobile application is much better."

"HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality."

"This solution could be easier to use. You really have to be hands on in the beginning as its an in depth solution. It takes some time to learn how it works before you can start using it."

"The product is not very scalable."

More HubSpot CRM cons

Pricing and Cost Advice

Information not available

"The cost of HubSpot CRM is less than the cost of Freshsales."

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

"The pricing is in a midrange if you line up the marketing tools."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"The pricing is reasonable."

"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."

"There is a cost for the solution. However, I am not aware of the price."

"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."

More HubSpot CRM pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Performing Arts

11%

Comms Service Provider

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

Questions from the Community

What do you like most about escala CRM?

The most valuable feature of Escala CRM is its excellent training and support.

See all answers

What needs improvement with escala CRM?

Currently, I don't see any areas that need improvement with Escala CRM. It meets our needs well at the moment. However, it might not be suitable for larger enterprises.

See all answers

What is your primary use case for escala CRM?

Escala CRM is very good for sales tracking, lead management, and self-tracking. It is practical, simple, and easy to use, especially for companies with up to 100 employees. The process on the site ...

See all answers

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...

See all answers

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Compared 11% of the time

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Product Reports

Buyer's Guide

CRM

October 2025

Download escala CRM product report

Buyer's Guide

HubSpot CRM

October 2025

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Overview

Escala CRM is a dynamic CRM solution, designed to optimize customer relationship management processes. It offers a robust set of features tailored for efficiency and productivity in managing client interactions.

Escala CRM caters to businesses looking for a comprehensive tool to streamline communications, enhance customer engagement, and drive sales efficiency. Known for its customizable dashboard and integrated analytics, it aids in delivering insightful data that empowers decision-making. While it offers valuable features like automation and integration with other platforms, users have noted areas for improvement, such as enhanced mobile functionality and more intuitive reporting options.

What are the key features of escala CRM?

Customization: Tailor functionalities according to specific business requirements.
Analytics: Generate comprehensive reports to track performance indicators.
Integration: Seamlessly connect with third-party applications to enhance productivity.
Automation: Streamline workflows to improve operational efficiency.

What benefits should you expect when using escala CRM?

Increased Efficiency: Automate repetitive tasks to save time.
Enhanced Decision Making: Access to insightful analytics.
Improved Customer Engagement: Better communication tools lead to stronger relationships.
Scalability: Adapt and grow with your business needs.

Implementing escala CRM can vary across industries. In healthcare, it helps manage patient interactions more effectively, while in retail, it supports targeted marketing campaigns. Each industry can leverage its features to meet specific operational demands, maximizing return on investment.

escala

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

Sample Customers

Information Not Available

digimind, easyrecrue, software2, subaru, suzuki

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