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ActiveBatch by Redwood vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ActiveBatch enhances ROI with automation, improving efficiency, reducing costs, and supporting remote work, increasing revenue and accuracy.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
I have seen a return on investment with ActiveBatch by Redwood, as it is cost-efficient and has improved time management.
Application Administrator Lead at Bluestem
 

Customer Service

Sentiment score
7.0
ActiveBatch by Redwood is praised for responsive support, though complex issues sometimes need customer advocates for resolution.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
We often need to escalate issues to level two or three for solutions related to long-standing problems.
Application Administrator Lead at Bluestem
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Associate II at Affirm
Some issues are resolved quickly, while others might take time as they require further analysis.
Intelligent Automation SME at a financial services firm with 10,001+ employees
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
Works at Awery Aviation Software
 

Scalability Issues

Sentiment score
8.2
ActiveBatch by Redwood offers robust scalability, efficiently handling thousands of jobs and growing teams without bandwidth issues or disruptions.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
ActiveBatch by Redwood's scalability is excellent; it experiences minimal failures and outages.
Application Administrator Lead at Bluestem
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
Associate II at Affirm
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
ActiveBatch by Redwood is reliable, efficiently reducing manual tasks, with minimal downtime often due to external factors.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
Works at Awery Aviation Software
WorkFusion requires a strong background in Java to meet requirements effectively.
Associate II at Affirm
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Room For Improvement

ActiveBatch needs a more intuitive interface, enhanced integration, better support, and customization for improved usability and efficiency.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
On the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs.
Application Administrator Lead at Bluestem
I believe ActiveBatch by Redwood could be improved because the UI could be modernized.
Manager, Production Services at a tech services company with 51-200 employees
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
Associate II at Affirm
The main concern is the technical nature, which requires significant Java skills.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Setup Cost

ActiveBatch offers cost-effective pricing with reliable support, though additional fees and subscription transitions may increase costs.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great
Application Administrator Lead at Bluestem
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
Intelligent Automation SME at a financial services firm with 10,001+ employees
It is worth the money as a tool.
Associate II at Affirm
I am not familiar with the exact pricing, however, it is considered pricey.
Works at Awery Aviation Software
 

Valuable Features

ActiveBatch by Redwood enhances workflow automation with ease of use, extensive integrations, and robust alerting for efficient process execution.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
ActiveBatch by Redwood has positively impacted my organization by efficiently managing a significant volume of data and workflow between our database and applications on the web browser.
Application Administrator Lead at Bluestem
The best feature that ActiveBatch by Redwood offers is the user interface.
Manager, Production Services at a tech services company with 51-200 employees
It also supports reusable code components through Java, making it efficient for developers.
Associate II at Affirm
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
Works at Awery Aviation Software
The platform now includes auto machine learning and AI capabilities.
Intelligent Automation SME at a financial services firm with 10,001+ employees
 

Categories and Ranking

ActiveBatch by Redwood
Ranking in Process Automation
28th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Managed File Transfer (MFT) (14th), Workload Automation (14th)
WorkFusion
Ranking in Process Automation
26th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (16th), Intelligent Document Processing (IDP) (10th)
 

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of ActiveBatch by Redwood is 1.1%, up from 0.6% compared to the previous year. The mindshare of WorkFusion is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Market Share Distribution
ProductMarket Share (%)
WorkFusion1.0%
ActiveBatch by Redwood1.1%
Other97.9%
Process Automation
 

Featured Reviews

AS
Application Administrator Lead at Bluestem
Manages thousands of jobs daily and reduces downtime through secondary node support
The current feedback I receive from my end users regarding ActiveBatch by Redwood highlights issues with the tabs or panes during job modification. When the next user monitors it, they need to close the pane or job and reopen it to see the changes reflected. If the end user makes an update, it will not be visible unless they start from the beginning again. Implementing a refresh button would be helpful for real-time updates when the end user needs to see changes immediately. We currently face issues with the web console of ActiveBatch by Redwood. When users operate through an RDP session, every user has their own ActiveBatch by Redwood application. However, on the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs. This issue is only present on the web console, as the application itself works without any problems. ActiveBatch by Redwood can be improved by adding more features, as we are not currently handling cloud-based applications like S3 buckets and Azure. Connecting to these cloud platforms would be a helpful enhancement.
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Insurance Company
8%
Performing Arts
7%
Manufacturing Company
7%
Financial Services Firm
30%
Computer Software Company
9%
Insurance Company
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise13
Large Enterprise47
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for ActiveBatch Workload Automation?
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great; we recently renewed our license, and it was a smooth process without any issues.
What needs improvement with ActiveBatch Workload Automation?
I believe ActiveBatch by Redwood could be improved because the UI could be modernized.
What is your primary use case for ActiveBatch Workload Automation?
My main use case for ActiveBatch by Redwood is file processing. I use ActiveBatch by Redwood for file processing for debit card transactions.
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
 

Also Known As

ActiveBatch
No data available
 

Overview

 

Sample Customers

Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about ActiveBatch by Redwood vs. WorkFusion and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.