


MuleSoft Anypoint Platform and ActiveBatch by Redwood compete in the integration and automation category. MuleSoft Anypoint Platform appears to have the upper hand in API management capabilities, while ActiveBatch by Redwood excels in automation efficiency.
Features: MuleSoft Anypoint Platform provides extensive integration capabilities with over 200 connectors for diverse applications, robust API management tools, and a unified platform for API management and iPaaS, making it user-friendly for API deployment. ActiveBatch by Redwood is known for its automation efficiency, helping set up complex workflows effortlessly, offering deep customization options, and providing comprehensive monitoring and scheduling capabilities.
Room for Improvement: MuleSoft Anypoint Platform faces criticism for its complex pricing structure and high costs, runtime management inefficiencies, and a need for enhancements in usability for non-technical users. ActiveBatch by Redwood could benefit from a more modern user interface, simplified navigation, and better documentation and support services.
Ease of Deployment and Customer Service: MuleSoft Anypoint Platform offers flexibility with deployment options, including public, private, and hybrid clouds, with a generally responsive support team. ActiveBatch by Redwood provides primarily on-premises deployment, hybrid cloud options, and is praised for its comprehensive and personalized customer support.
Pricing and ROI: MuleSoft is known for its high pricing, potentially prohibitive for smaller enterprises but cost-efficient for those with advanced integration needs, offering strong ROI potential despite deterring smaller organizations. ActiveBatch by Redwood presents a competitive pricing model aligning with market standards and is noted for its cost-effectiveness, demonstrating strong ROI when used effectively.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
We require fewer team members to handle operations due to its robust automation.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
We often need to escalate issues to level two or three for solutions related to long-standing problems.
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
ActiveBatch by Redwood's scalability is excellent; it experiences minimal failures and outages.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
On the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs.
I believe ActiveBatch by Redwood could be improved because the UI could be modernized.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great
MuleSoft is considered one of the more expensive products in the market.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
The addition of AI has made troubleshooting and supporting users through ActiveBatch by Redwood quicker for me.
The best feature that ActiveBatch by Redwood offers is the user interface.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.3% |
| MuleSoft Anypoint Platform | 6.0% |
| ActiveBatch by Redwood | 2.8% |
| Other | 88.9% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 13 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 12 |
| Large Enterprise | 30 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
ActiveBatch by Redwood enhances efficiency with features like job scheduling, integration, and real-time monitoring. It supports diverse platforms, automates tasks, and offers a single-pane view with robust security.
ActiveBatch streamlines automation by offering drag-and-drop functionality, pre-built job steps, and native integrations. Its customizable workflows and alert system aid in managing complex workloads like data processing and server monitoring across hybrid environments. While it effectively reduces manual errors and enhances productivity, areas like navigation and support for cloud platforms need enhancement. New users may face challenges due to its complexity and steep learning curve, and further improvements in reporting, mobile access, and training could provide additional support to users.
What important features does ActiveBatch offer?In finance, ActiveBatch is implemented for orchestrating batch processes and data management. The healthcare industry utilizes it for automating patient data updates and server monitoring, while the retail sector benefits from file transfers and inventory management automation.
MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.
MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.
What are the standout features of MuleSoft Anypoint Platform?MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.
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