

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Veeam is a good investment in general.
Technical support is always prompt.
I give the technical support a nine; they are always available.
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
They give us a notification very much in advance if there is a maintenance activity.
I would rate its scalability as ten out of ten.
I rate its scalability as ten out of ten due to the hybrid deployment options.
We can scale up as needed.
It is very scalable because all hosting is on the cloud backup.
From organization to organization, the scalability requirement varies.
Veeam Backup is quite scalable.
I would rate the stability of Acronis Cloud as ten out of ten.
I have not faced any issues impacting my operations or my customers' operations.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
If there were some drop-down options integrated, the configuration would be more user-friendly.
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
The licensing cost for Microsoft products can be challenging.
I rate the pricing nine out of ten.
I find it to be quite affordable.
Transitioning to a cloud solution was not cost-effective for us.
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature.
If any cyber threat happens, my data is safeguarded even if my laptop crashes and user credentials do not work.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
I have utilized the granular recovery options for recovery mailbox and OneDrive.
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
| Product | Mindshare (%) |
|---|---|
| Acronis Cyber Cloud | 2.7% |
| N-able Cove Data Protection | 15.0% |
| MSP360 Backup | 10.7% |
| Other | 71.6% |
| Product | Mindshare (%) |
|---|---|
| Veeam Data Cloud for Microsoft 365 | 3.5% |
| Veeam Data Platform | 8.2% |
| Commvault Cloud | 6.0% |
| Other | 82.3% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 22 |
| Large Enterprise | 16 |
Acronis Cyber Cloud is a comprehensive platform offering solutions for backup, disaster recovery, and data protection, catering to the needs of businesses seeking a robust cybersecurity strategy with flexible deployment options.
Acronis Cyber Cloud provides diverse functionalities, integrating data protection with cybersecurity controls to cater to businesses' growing demands. It supports varied use cases such as safeguarding critical data, ensuring business continuity, and enhancing threat protection. Users appreciate its versatility and ability to adapt to different IT environments, yet highlight areas for improvement like advanced reporting features and real-time monitoring capabilities to enhance its benefits further.
What are the key features of Acronis Cyber Cloud?Acronis Cyber Cloud is widely adopted across sectors like finance, healthcare, and manufacturing due to its flexible deployment options and robust security features. It supports businesses in safeguarding sensitive data and ensuring compliance with industry regulations, making it a preferred choice in environments requiring stringent data protection and security measures.
Veeam Data Cloud for Microsoft 365 offers unified data protection for Microsoft 365 and Entra ID in a single SaaS platform, safeguarding critical workloads like Exchange and Teams from cyber threats.
Designed for organizations of all sizes, Veeam Data Cloud for Microsoft 365 delivers comprehensive backup and recovery solutions, allowing users to protect and manage their Microsoft 365 workloads effectively. With integrations supporting Exchange, SharePoint, OneDrive, Teams, and Entra ID, it ensures business continuity by defending against threats, accidental deletions, and retention gaps. Veeam's intuitive interface promotes easy management and granular recovery, restoring individual emails or entire Entra ID groups quickly and securely. User-friendly pricing models eliminate hidden fees, and zero-trust security practices like MFA and strong encryption enhance data protection. Advanced compliance features meet regional legal requirements, making Veeam indispensable for firms aiming to streamline backup procedures while adhering to data residency laws.
What are the most important features?In industries where data protection and compliance are critical, such as finance and healthcare, Veeam Data Cloud for Microsoft 365 supports stringent regulatory standards by offering robust backup and recovery capabilities. Businesses rely on it to maintain data integrity and ensure quick access during audits, disaster recovery procedures, or when addressing legal queries, making it a vital component of their IT strategy.
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