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Acronis Cyber Cloud vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Cloud is cost-effective, with a favorable ROI in 3.5-4 years, and effectively meets user needs.
Sentiment score
6.8
Veeam Data Cloud for Microsoft 365 offers operational efficiency, data recovery, and business continuity without detailed financial ROI assessments.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Director at iPlanet Solution Sdn Bhd
Veeam is a good investment in general.
IT and Cloud Platform Unit Architect at MAINT
 

Customer Service

Sentiment score
7.6
Acronis Cyber Cloud's support is praised for promptness but criticized for slow responses, with satisfaction ratings between 7-10.
Sentiment score
7.3
Customers praise Veeam Data Cloud for Microsoft 365's responsive and effective support, with quick solutions and knowledgeable assistance.
Technical support is always prompt.
Enterprise Support Specialist at teamone technologies pvt ltd
I give the technical support a nine; they are always available.
Technical Support Engineer at a tech services company with 11-50 employees
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
Solutions Engineer at Sagesoft Solutions, Inc.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
System Security Engineer at Gofaster
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
IT and Cloud Platform Unit Architect at MAINT
They give us a notification very much in advance if there is a maintenance activity.
Manager, Information Technology at Greencoast Enterprises LLC
 

Scalability Issues

Sentiment score
9.2
Acronis Cyber Cloud excels in scalability, praised for its effortless expansion and adaptability in dynamic environments, making it top-tier.
Sentiment score
7.3
Veeam Data Cloud for Microsoft 365 offers scalable, flexible management, enabling easy expansion without dedicated IT staff.
I would rate its scalability as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I rate its scalability as ten out of ten due to the hybrid deployment options.
Solutions Engineer at Sagesoft Solutions, Inc.
We can scale up as needed.
IT Specialist at Ramton Technologies Pvt Ltd
It is very scalable because all hosting is on the cloud backup.
Director at iPlanet Solution Sdn Bhd
From organization to organization, the scalability requirement varies.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Backup is quite scalable.
CTO at iFoco
 

Stability Issues

Sentiment score
7.5
Acronis Cyber Cloud is stable and feature-rich, ideal for larger businesses, but may consume high resources during backups.
Sentiment score
8.1
Veeam Data Cloud for Microsoft 365 is reliable and stable, with excellent performance on Windows and Linux platforms.
I would rate the stability of Acronis Cloud as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I have not faced any issues impacting my operations or my customers' operations.
System Security Engineer at Gofaster
 

Room For Improvement

Acronis Cyber Cloud needs faster support, better pricing, improved download speeds, enhanced features, and expanded platform support.
Veeam Data Cloud users seek better pricing, performance, scalability, intuitive UI, integration, backup speed, documentation, and support improvements.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
Information Technology Administrator at a manufacturing company with 51-200 employees
If there were some drop-down options integrated, the configuration would be more user-friendly.
IT Specialist at Ramton Technologies Pvt Ltd
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
Solutions Engineer at Sagesoft Solutions, Inc.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
IT and Cloud Platform Unit Architect at MAINT
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
Director at iPlanet Solution Sdn Bhd
 

Setup Cost

Enterprise buyers find Acronis Cyber Cloud affordable, though some advanced features significantly increase pricing, particularly for Microsoft integration.
Veeam Data Cloud is subscription-based, with mixed pricing opinions, but valued for functionality, reliability, and educational discounts.
The licensing cost for Microsoft products can be challenging.
Information Technology Administrator at a manufacturing company with 51-200 employees
I rate the pricing nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
I find it to be quite affordable.
Solutions Engineer at Sagesoft Solutions, Inc.
Transitioning to a cloud solution was not cost-effective for us.
CTO at iFoco
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
Manager, Information Technology at Greencoast Enterprises LLC
 

Valuable Features

Acronis Cyber Cloud offers a user-friendly dashboard integrating cybersecurity features, data protection, and compliance with support for major platforms.
Veeam Data Cloud for Microsoft 365 offers user-friendly, scalable backup and recovery with robust compliance and integration features.
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
Enterprise Support Specialist at teamone technologies pvt ltd
The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature.
Technical Support Engineer at a tech services company with 11-50 employees
If any cyber threat happens, my data is safeguarded even if my laptop crashes and user credentials do not work.
Information Technology Administrator at a manufacturing company with 51-200 employees
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
IT and Cloud Platform Unit Architect at MAINT
I have utilized the granular recovery options for recovery mailbox and OneDrive.
Director at iPlanet Solution Sdn Bhd
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
Manager, Information Technology at Greencoast Enterprises LLC
 

Categories and Ranking

Acronis Cyber Cloud
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
MSP Backup (5th)
Veeam Data Cloud for Micros...
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
Cloud Backup (5th), SaaS Backup (1st)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Acronis Cyber Cloud is designed for MSP Backup and holds a mindshare of 2.7%, up 1.1% compared to last year.
Veeam Data Cloud for Microsoft 365, on the other hand, focuses on Cloud Backup, holds 3.5% mindshare, down 5.6% since last year.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Cloud2.7%
N-able Cove Data Protection15.0%
MSP360 Backup10.7%
Other71.6%
MSP Backup
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.5%
Veeam Data Platform8.2%
Commvault Cloud6.0%
Other82.3%
Cloud Backup
 

Featured Reviews

Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Comms Service Provider
8%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.
What is your primary use case for Acronis Cyber Cloud?
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.
What advice do you have for others considering Acronis Cyber Cloud?
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AW...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup. Updated: February 2026.
885,789 professionals have used our research since 2012.