We use Cisco UCS Director primarily for managing our VoIP service to maintain seamless service delivery. We operate in an enterprise government environment.
Cisco UCS Director simplifies centralized management with a user-friendly interface, focusing on multi-cloud management, integration, and strong API support. It aims to provide comprehensive control and visibility across diverse environments.
| Product | Mindshare (%) |
|---|---|
| Cisco UCS Director | 1.7% |
| VMware Aria Automation | 5.5% |
| IBM Turbonomic | 4.7% |
| Other | 88.1% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Cloud Management | Jun 21, 2026 | Download |
| Product | Reviews, tips, and advice from real users | Jun 21, 2026 | Download |
| Comparison | Cisco UCS Director vs VMware Aria Operations | Jun 21, 2026 | Download |
| Comparison | Cisco UCS Director vs Nutanix Cloud Manager (NCM) | Jun 21, 2026 | Download |
| Comparison | Cisco UCS Director vs VMware Aria Automation | Jun 21, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| IBM Turbonomic | 4.4 | 4.7% | 98% | 205 interviewsAdd to research |
| VMware Aria Automation | 4.0 | 5.5% | 94% | 172 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 14 |
| Large Enterprise | 34 |
Renowned for ease of use and deployment, Cisco UCS Director offers automation and orchestration capabilities, enabling workflow generation in private and hybrid clouds. It allows centralized control of UCS blades, VoIP services, and infrastructure while facilitating upgrades and traffic management in large data centers. Users benefit from its capability for self-service provisioning and third-party product integration. Despite strengths, improvements in interface simplicity, scalability, third-party integration, and cloud-based architecture could enhance its appeal.
What are the most important features?IT organizations use Cisco UCS Director to automate and orchestrate deployments in diverse sectors, including telecommunications for VoIP service enhancement and in large data centers for infrastructure management. It supports web service apps, database integration, and facilitates upgrades, making it ideal for enterprises seeking streamlined processes and better resource management.
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| Author info | Rating | Review Summary |
|---|---|---|
| Senior Telecommunications Engineer at a government with 1,001-5,000 employees | 4.5 | We primarily use Cisco UCS Director to manage our VoIP service in an enterprise government environment. It's user-friendly, efficient for rolling out new call centers, and integrates well with our Cisco infrastructure. We previously used Juniper's reliable solutions. |
| Managing Director at a comms service provider with 51-200 employees | 3.5 | I've found Cisco UCS Director valuable for its unified management and automation features, but it's best suited for large enterprises due to pricing and complexity, lacking a cloud-based version and accessibility for smaller businesses. |
| Manager-HR at Tangerine Co.,Ltd. | 3.5 | My company uses Cisco UCS Director to support Cisco UCS servers and manage configurations. The product is easy to use with a good GUI, but lacks integration with non-Cisco servers. Chosen for customer needs and expanding network capabilities, it meets requirements. |
| CEO at a energy/utilities company with 1,001-5,000 employees | 3.0 | I use Cisco UCS Director for data center upgrades, appreciating its centralized management capabilities. However, the tool lacks information clarity, requiring significant time and effort to understand the system, especially the network components, necessitating a more intuitive interface. |
| Sr. Cloud Systems Engineer at a computer software company with 1,001-5,000 employees | 2.5 | We use Cisco UCS Director to manage multiple UCS traffics and servers in our company. It allows integration of various environments in one place, though it has numerous bugs leading to errors. Previously, we used a business manager before adopting this solution. |
| Lead Software Engineer-Cloud Development at a tech vendor with 10,001+ employees | 2.5 | In my projects, Cisco UCS Director mainly aids in orchestrating on-prem infrastructure for self-service, leveraging Cisco's templates for automation. While its integration and UI need improvement, its low cost influenced our choice over VMware's vRealize Automation. |
| Principal, Cybersecurity Services at a financial services firm with 10,001+ employees | 4.5 | I find Cisco UCS Director to be a flexible and compact product with numerous features. However, I believe its pricing could be improved. I haven't used any other solutions or considered alternatives, and I have no specific cloud provider deployment. |
| Implementation and Support Engineer at PRACSO S.R.L. | 4.5 | I use Cisco UCS Director for orchestration, valuing its integration with Cisco and other vendors, though newer tech integration could improve. It's stable, scalable, with good support and ROI. I recommend it for simplifying tasks and rate it nine out of ten. |
| Virtualization Consultant at SFR | 3.5 | I find this a very good, stable, and scalable product with excellent support and documentation. My main improvement would be more flexibility for other stacks like VMware. Setup took time but was manageable, and I rate it seven out of ten. |
| Solution Architect And Senior Consultant at Keysight Technologies | 3.5 | I value UCS Director's excellent multi-cloud management, stability, and scalability. However, it needs better integration with non-Cisco systems and improved navigation for orchestration. Setup was easy, and support is great. I rate it 7/10. |
We use Cisco UCS Director primarily for managing our VoIP service to maintain seamless service delivery. We operate in an enterprise government environment.
Cisco UCS Director is straightforward to use, which we greatly appreciate. It helps save time by making it quicker to roll out new call centers, program, provision, and set up phones.
Additionally, it manages to support our extensive VoIP services efficiently.
There aren’t any areas of improvement that immediately come to mind.
We just got into it, and it’s been about a year since we started.
The product is stable. I would rate its stability about an eight and a half out of ten.
Scalability is quite good as we keep growing every day and we're adding more resources. We manage over 300 locations.
Cisco's knowledge base is extensive. They can remotely access issues and guide us through fixing them. I would rate their customer service a ten out of ten.
Positive
I've used Juniper's solutions before, which are also reliable, however, decisions on what to use are made at a higher pay grade.
The setup is straightforward if you are familiar with UCS. While there's a learning curve, it becomes easy over time.
We don't focus on ROI in detail as everything we use, like routers and access points, are from Cisco.
While the pricing might be seen as expensive, it provides value for money due to reliable service and excellent technical support.
I've used Juniper in the past. Juniper's AI Jarvis is notable, as it aids in validating commands, especially for routing.
On a scale of one to ten, I would rate Cisco UCS Director about nine out of ten. I recommend it due to its efficiency and reliability.
Mainly in my region and country, large data center customers are using Cisco UCS Director, not the SMB or mid-market customers.
More of the on-premise customers are utilizing Cisco UCS Director. The large data center customers are seriously looking at that.
More of that single pane of glass manageability for the entire UCS landscape is what I have found most valuable about Cisco UCS Director. That is the most advantageous feature we are finding, and it's not just limited to only the Cisco landscape, but for other landscapes also, which we can integrate through APIs.
Better visibility and better control are the main benefits people receive from Cisco UCS Director. The automation and the orchestration part, these three to four points are the key factors to decide on Cisco UCS Director.
From the monitoring and the reporting perspective regarding Cisco UCS Director, it's really fantastic and quite user-friendly.
It should be more of a cloud-based architecture for Cisco UCS Director, and it should be affordable to small customers as well because the pricing is a major challenge when we talk about Cisco UCS Director. Cisco UCS Director is a need of all sizes of customers, but due to the price point, Cisco UCS Director is a de facto choice of only large customers. So actually Cisco is losing the market share of SMBs and mid-market customers with time.
For any Cisco product, if you talk about Cisco UCS Director, you need specialization. The deployment of Cisco UCS Director is a niche segment where you need Cisco certified team members only. It is not that user-friendly as some other OEMs.
I have been working with Cisco UCS Director for almost four or five years.
The stability of Cisco UCS Director can be rated between six to seven.
Not from the product stability perspective of Cisco UCS Director, but there are certain facts which require a high availability kind of environment. That's the reason I will recommend maximum seven as a rating for Cisco UCS Director, not beyond that.
Scalability is not an issue for Cisco UCS Director, and it can be rated eight.
The technical support from Cisco can be rated eight.
As long as the product is covered under the warranty pack, there are no issues with the response time or quality regarding Cisco UCS Director.
Positive
Apart from Cisco, the rest of the OEMs have their own proprietary solutions. Be it from Dell or maybe from Broadcom or the rest of the OEMs, they also have their own proprietary solutions which can be equal competitors to Cisco to manage the DC automation.
As long as it is a Cisco landscape, I would rate the infrastructure orchestration capabilities in Cisco UCS Director an eight out of ten.
The automation and the orchestration part of Cisco UCS Director is definitely going to help the administrator to reduce the overall service delivery time frame and increase user satisfaction.
Cisco UCS Director is a good product when we talk about a large enterprise. It is a fantastic product if it could have a cloud version for the SMBs and mid-market. Unfortunately, we don't have that, so that is a challenge.
On a scale from one to ten, I rate Cisco UCS Director a seven.
My company's customers use the Cisco UCS Director to support the servers from Cisco UCS and for configuration purposes.
It is not possible to compare Cisco UCS Director to other products in the market since it is considered to be a specialized product to support a specified system, meaning Cisco UCS Director can be used only for servers that fall under Cisco UCS. The integration capabilities provided by the product are okay. The product's GUI looks nice since it is not difficult to understand and easy to manage.
Currently, Cisco UCS Director is unable to integrate with another product or with a server from another brand.
If Cisco UCS Director is able to integrate with another product or with a server from another brand, then it would be great from a management perspective.
I have been using Cisco UCS Director for two years.
Stability-wise, I rate the solution an eight out of ten.
Scalability-wise, I rate the solution a ten out of ten.
My company caters to the needs of two organizations that prefer to use Cisco UCS Director.
I rate the technical support an eight out of ten.
Positive
I have experience with Dell. My company chose Cisco UCS Director since my customers wanted physical IoT devices for their network and wanted to expand a part of their network to the server. Another reason my company chose Cisco UCS Director is because we wanted to try a new product. Cisco UCS Director is a good product that is easy to use and meets the requirements of my company's customers.
The product's initial setup phase was easy.
The solution is deployed on an on-premises model.
The solution can be deployed in a couple of hours.
The implementation and support of Cisco UCS Director is taken care of by twenty engineers in our company.
I take care of the implementation part of Cisco UCS Director, while another team takes care of the area concerning support.
I rate Cisco UCS Director's price a three out of ten. Cisco UCS Director is not an affordable product. With Cisco UCS Director, there is a need to pay an overall price, which consists of the product, software, and support.
Owing to Cisco UCS Director's high prices, I would only recommend the product to those who have the budget to afford it.
From a deployment perspective, Cisco UCS Director is easy to deploy on any infrastructure with Cisco systems. The product is quite good and easy to manage.
I feel Cisco UCS Director's quality is okay, but the product's price needs to be reduced. Cisco UCS Director is a product that is good enough to be in the market.
I rate the overall product a seven out of ten.
I use the solution for data center upgrades.
The solution is helpful for centralized management.
There is a lack of information and clarity. We need to invest a lot of time and effort in gathering information about the entire system, including its network components.
The tool should be a lot more intuitive and make it easy for us to understand and migrate.
I have been using the solution for five years.
The support has young employees. Most of the old footprints that we work on are older than the support personnel. If we want to migrate from an old footprint, the support does not know anything about it.
Neutral
There is a lot of planning needed before setting up the solution.
The solution’s pricing is ridiculous. The budget doesn’t work for the state and local governments.
I am an integrator. I work with a group that does migration services. We are hired to augment staff for project implementation and knowledge transfer. Overall, I rate the solution a six out of ten.
We use it in our company to manage multiple UCS traffics and servers.
Feature-wise, the solution helps one to add multiple environments in one place.
There are a lot of bugs in the solution. This is an area in the solution that can be improved. So, one may face errors while dealing with the process in the solution.
I have experience with Cisco UCS Director.
It is not a stable product since the product has many bugs.
It is a scalable product.
I rate the technical support team a seven out of ten.
Neutral
We were using a business manager before Cisco UCS Director was introduced in our company.
The initial setup process was complex. There can be one person for maintenance, and if it's a big environment, more than one person may be required. Systems administrators and engineers are involved in the maintenance part.
Cisco UCS Director is expensive. Everything is expensive with the system. I rate the solution's pricing a three out of ten.
I rate the overall solution a five out of ten.
In most of the projects I've worked on, the use cases are tied mostly to orchestrating the on-prem infrastructure, and specifically to achieving a self-service for infrastructure. For example, we have the Cisco infrastructure, which is UCS, which also has other integral components like the storage network. If you want to provision workloads on this infrastructure, we also want to take care of these third-party products such as NetApp and Cisco switches and routers. So we use the UCS Director to define a blueprint or a workflow, which we then use to orchestrate each and every step that is supposed to be part of this automation.
I've not seen many products out in the market like UCS. If the infrastructure is Cisco, but the UCS Director has more templates and blueprints that help us jumpstart Cisco infrastructure automation.
The areas where this product can be improved are the integrations and the UI. These features are not as friendly compared to VMware products.
This is because the UI has been a bottleneck, especially when working on complex workflows. The Cisco UCS Director does not provide some of the capabilities of the UI that VMware provides. We also found a gap in the version controlling the code that goes into the UCS Director at the time. Version control has been a problem.
The one feature I would like to add in the next release is to make it more user-friendly in terms of the UI. Although there's a lot of effort in coding, it could have given a better UI and a better version control system.
I have worked with the solution in the past 12 months.
My impression is that this tool is stable. I did not see any events where it was unstable.
I would rate the scalability of this solution a six, on a scale of one to 10, with one being not scalable and 10 being super scalable. The reason for that is that the tool provides multi-cloud capabilities, but the UI is the version controlling. These can be a bottlenecks that prevents anyone from just going and consuming the full capability of the tool.
The initial setup is easy. It comes as an OVA template and just like any other virtual machine, you can spin it up and give it an IP address.
The time it takes to deploy this solution mostly depends on prerequisites. If you have all the prerequisites in place, it shouldn't take more than a couple of hours to fully deploy UCS Director.
Although the product itself is described as an orchestration and automation tool, it's still a platform that allows anyone to come and develop. It has very limited out-of-the-box automation that you can just go and use, which means you must have programming skills and also be able to understand the various infrastructure components. If we have to compute a storage network together, we also need the infra knowledge. At the same time, we should be able to speculate that in a code using the Director platform. It's not a buy-and-use product like any other. There's a development effort involved in the UCS Director, like for all the automation.
We evaluated VMware's vRealize Automation, which I would actually vote for if you have to compare it with Cisco.
The reason we went with Cisco is that it comes at a very negligible cost as part of the BOQ. Compared to the competition's products, which are incredibly expensive, UCS Director is low-cost. That is why we just decided to use what we already had.
Overall, I would rate the Cisco UCS Director solution a five out of 10, with one being very poor and 10 being excellent. This is because I have worked on a similar product, VMware. I saw firsthand a lot of things that the other product does better than UCS. The open source developers are huge for the platform, like VMware. In Cisco UCS Director, I think most of the development is done by Cisco themselves or the affiliated partners, so there aren't too many improvements from the integrations perspective.
The product is flexible and compact. It has a lot of features.
The product's pricing needs to improve.
The tool is stable. You need to check upgrades every now and then.
The solution is scalable.
The tool's setup is understandable once you get an idea of the Cisco product.
I would rate the product's pricing an eight out of ten.
I would rate the solution a nine out of ten.
The main use for this solution is for orchestration.
The main feature of this solution is the integration with all the Cisco solutions and other vendors.
There could be an improvement with the integration with the newest solutions from other vendors' technologies.
I have been using this solution for three years.
The stability has been good.
The solution is scalable.
The technical support has been very good and responsive.
The installation was straightforward.
I believe this solution provides a good return on investment.
I would recommend this solution to others because it simplifies a lot of tasks via orchestration.
I rate Cisco UCS Director a nine out of ten.
The typical use case is for web services. It is integrated with our database.
The documentation is very good.
I would like to see more flexibility when it comes to managing other stacks, like VMware virtualization.
I have been using Cisco UCS Director for about one year.
The system runs smoothly. We have not had any big problems.
The scalability is very good and it is flexible.
Technical support is very good overall. They have specialized engineers and they are very proficient.
We had a small problem with incompatibility but it was resolved by Cisco support. It was not a big issue. In total, it took about six months for the deployment.
Our in-house team handled the deployment.
My advice to anybody who is implementing this solution is to first consider and understand the use case. Think about your high-level design, the business requirements, how scalable and how flexible it has to be, and what your own availability is.
Overall, I think that this is a very good product, although nothing is perfect. There are still some small improvements that can be made to make it better.
I would rate this solution a seven out of ten.

The primary use case of this solution is the interconnection between two applications. One that resides on the data center and the other that resides in the architecture.
It's a scale-out architecture and a hybrid setup. In case there are any workloads, it works on either public or private cloud architecture.
One of the features that I would like to highlight is the multi-cloud management capabilities on the USC Director. I can manage multiple workloads whether it's on AWS, Azure, or on-premises. They can be managed by using the UCS Director. That is one of the most important features that I find to be the most relevant.
Normally, UCS Director is used primarily for orchestration, but when we look at a non-Cisco data infrastructure components, the UCS Director needs a bit more improvement in terms of integration with third-party systems and with existing older systems.
I feel that more development or a more integrated road map should be set up so that it becomes a common platform for any infrastructure.
In the next release of this solution, I would like to see changes in the navigation controls of UCS Director. That would be helpful. Modifying the icons that are available for use, as well as virtualization aspects.
I have been working with this solution for two years.
In terms of stability, it is very good.
There is a significant amount of development happening in the background and constant releases for bug fixes, which is one of the features that is offered. Cisco provides very thorough release cycles.
When you are looking at upgrades and bug fixes, we have a more stable solution compared to any other vendor.
Scalability is amazing. As of now, it supports the open virtualization format, which is the format for VMware and vSphere. We have the virtual hard disk as a concept, which is the VHD. It works with Microsoft Hyper-V.
If you look at the ecosystem, you have better compatibility metrics. The only problem is that if I have an HP infrastructure already in place, I have to set it with external APIs to manage third-party solutions.
As usual, the technical support from Cisco is amazing. The process is clearly defined, and if you have the right service contract it is easy to approach them. It is very easy to get support from them.
The support is offered during the pre-sale activity when you are doing the sizing of the requirements, as well as post-sale. If you run into a problem then there is consultative support available.
The initial setup was easy.
We were able to deploy UCS Director and get it up and running within four to six hours.
My advice is to look at the features that you are looking for.
If you are looking for central management and a self-service catalog, and are predominantly in a mix of the cloud as well as on-premises architecture, then you should look at UCS Director as a solution.
There are some advantages offered, such as:
Before you do the sizing and the requirement, ensure that you go through with the compatibility metrics of UCS Director before you invest.
I would rate this solution a seven out of ten.