Learn what your peers think about ServiceNow IT Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2023.
Hello community,
I work at a tech. services company and I would like to understand the pros and cons of an on-premise solution vs a cloud-hosted one (i.e., outsourcing).
My use case is 1000 users.
Thanks for the help.
It depends on your requirements. Mostly, a backup solution covers the cloud as well (e.g., products like Veritas NetBackup you can integrate with the cloud).
Pros:
-No need to manage infra. You just need to work on an application.
-Easy installation.
Cons:
-All your data would be in your own DC and
-You can manage it as per your company policy
Systems Admin at a wholesaler/distributor with 501-1,000 employees
Jun 27, 2022
There are advantages and disadvantages to both on-prem and cloud backup solutions. It depends on where the data is stored to start with, the amount of data, and the type of data.
There are also costs involved as on prem would have a higher cost up front for the infrastructure but if your data is in a local data center would be more accessible for backups and restores.
While cloud is inexpensive for the storage there are normally tiers and different costs based upon hot, cool, and cold storage. And depending on where the data is stored in the cloud there are different costs associated with restores.
You might need a hybrid model where you do some backup/restores on-prem and some in the cloud.
There is no one solution that fits the bill for all companies so you have to weigh all the options that best fit your needs.
Just remember that the data is important and that many times cloud providers only backup their infrastructure and not your data that resides in their cloud. You have to assign a risk factor if you can afford to lose some data that might be hosted.
A good example of this would be Microsoft 365. Microsoft guarantees the system, but if someone "accidentally" does a permanent delete on their inbox, the data would be gone unless you had a 3rd party solution to backup that data.
We are using VMware vRealize Operations (vROps) to manage our cloud system. I highly recommend this solution. We find that It gives us visibility into our entire virtual infrastructure, physical infrastructure, and running workloads, allowing us to monitor our entire system.
vROps aggregates a lot of data, both on premises and in the cloud. It aggregates everything in one tool, which helps us analyze the performance and the capacity of the infrastructure from a single location. This means that essentially, everything is integrated for monitoring, performance, and troubleshooting.
We are very impressed with vROps’s monitoring tools. They provide us with proactive recommendations based on all the gathered information. For example, if a service is heavily loaded, it will suggest that you perform storage optimizations.
There is also a feature called Smart Alerts, which has been very helpful for our company. In the event that there is anything going wrong with the infrastructure, Smart Alerts gives us visibility into the problematic infrastructure and also recommends how to fix the situation. If a network goes down between our office and one of our data centers, it is detected and we receive pointers to get a deeper understanding of the issues, as well as resolutions suggestions.
We can also create dependency reports, which is extremely useful. In the event that a service fails, it does not impact other operations.
Another big bonus is the vROps dashboard. It has a wonderful user interface that is very easy to understand, very graphically appealing, and very dynamic.
VMware vRealize Operations has many powerful and useful features and benefits. Some of these include:
Powerful dashboards: The vROps dashboards are very flexible and very user friendly. The dashboards give you visibility into everything that is going on in your environment. There is also an option to create customized dashboards based on your specific needs.
Monitoring: Along with comprehensive monitoring, we also receive suggestions for improvements if vROps detects any issues in our cloud environment.
Alerting: We receive immediate alerts if an issue occurs on a specific application or server.
Integration: We can easily integrate vROps with other VMware products as well as with other third-party management solutions.
Resource optimization: vROps helps us identify unused devices and applications, preventing us from wasting resources. It also gives us an accurate picture of what resources need to be allocated for a specific device.
Easy deployment and upgrade: vROps can be deployed right out of the box. It is also very easy to configure to meet specific user needs. It is very simple to upgrade vROps to its latest version.
Scalable: The solution is flexible and scaled easily.
Reporting: We use the reports to send information to specific users and groups within our company to help forecast the use of resources based on the information collected from the vROps logs.
What is serverless computing?
Serverless computing is a method of providing backend services on an as-used basis. A serverless provider allows users to write and deploy code without the hassle of worrying about the underlying infrastructure. A company that gets backend services from a serverless vendor is charged based on their computation and do not have to reserve and pay for a fixed amoun...
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sharing their opinions. Updated: February 2023.
Hi @OmidKoushki , @Steffen Hornung , @Ilan Stark and @Chris Childerhose. Maybe you can help here with your expertise? Thank you!