What is our primary use case?
We use the solution for everything. We primarily use the solution in our office and for our data center. We're using older versions.
How has it helped my organization?
The main issue is that the company did grow way too fast. We have issues with merging companies and installing a network device, and it's hard to manage them. Everything is still manual around here. Nothing is centralized.
What is most valuable?
Small business devices most of the controls have been very good.
The community is very helpful.
Catalyst switches are the same quality as Dell switches. The quality is identical.
The solution is extremely stable. The performance is excellent.
What needs improvement?
The more expensive versions can be more expensive, and the switches cannot take the heat. Some of the rooms they are in are too hot for the switch.
We need more management tools for the solution.
I don't have any notes for new features.
There should be fiber switches that could be capable of doing more things.
For how long have I used the solution?
I've used the solution for a very long time. I've used them for probably 25 years - since Cisco first offered them.
What do I think about the stability of the solution?
It's very stable. I'd rate it ten out of ten.
What do I think about the scalability of the solution?
I do not like the way the stack feature is done on Cisco. I mostly prefer Fortinet or ESL from Brocade. It's way more flexible and straightforward, and you just need to understand the logic. With Cisco, it's a black box. It's hard to understand.
It is possible to scale. However, you do reach a limitation with eight switches placed together. We have four switches in the data center, so we've never hit a scalability threshold.
We have five admins on the solution, and across the company, we have 30 people that have access to the solution.
How are customer service and support?
I've never had to use technical support. I've only had a small issue on the firewall, and I reached out to the community to troubleshoot.
Which solution did I use previously and why did I switch?
I've also used Palo Alto and Fortinet. I used Brocade switches six to ten years ago. It is now Extreme Networks, and I am interested in trying Extreme. I have two Extreme switches right now.
Fortinet is really user-friendly and easy for even non-technical people to understand. However, the information from Fortinet is really specific. With Cisco, you just have to press the questions mark, and you have a description of every menu. Extreme is like Juniper. You have to create the VLAN, which can be difficult to read if you have a lot of VLAN, although the scalability is great.
How was the initial setup?
If you are familiar with the technology, it is straightforward. You do need knowledge. It's not extremely simple. For me, since I am knowledgeable, I'd rate the ease of implementation eight out of ten.
We have an ongoing deployment. Deployments of us are never-ending. We are always working on new sites.
Even level-one support can do a copy-paste and deploy the switches, so our process at this point is very fast.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the model. The C-1000's are okay. They are not cheap yet not expensive. I'd rate the pricing seven out of ten.
What other advice do I have?
All the devices we order from Cisco come from Germany. We simply buy devices. We don't have a relationship with Cisco.
The big thing with Cisco is the great community. It's really easy to find whatever you need online.
I'd rate the solution eight out of ten. It's not quite user-friendly. They do get it right with Meraki, however, that isn't for the type of company we have. If you have an internet issue and can't reach the switch from the cloud, Meraki will give you issues.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.