

Cisco Ethernet Switches and Juniper EX Series Ethernet Switches are direct competitors in the networking solutions market. While Cisco is praised for stability and extensive support, Juniper stands out for its integration abilities and security features.
Features: Cisco Ethernet Switches are known for their ease of configuration, extensive technical support, and scalability. Juniper EX Series, on the other hand, offers strong security features, Virtual Chassis, and seamless inter-vendor operability.
Room for Improvement: Cisco users often cite high pricing and software complexity as areas that need improvement. They desire a more intuitive interface. Juniper users mention the challenging initial setup and suggest enhancing the GUI integration for better usability.
Ease of Deployment and Customer Service: Both Cisco and Juniper support various deployment models, including on-premise and hybrid cloud. Cisco is often praised for its responsive technical support, although regional variability exists. Juniper is appreciated for efficiency but faces concerns regarding support pricing.
Pricing and ROI: Cisco is often viewed as high-priced, particularly due to its licensing costs. However, many still find the investment valuable for its durability. Juniper offers a more cost-effective solution, though its support pricing can be high, potentially impacting ROI positively.
Compared to other low-end switches with similar features, these are more robust and offer better scalability, which justifies the higher cost.
It takes two to three days for Cisco support to address issues.
Currently, we don't have any technical support because our license doesn't allow for direct support.
Cisco support is quick and responsive, often answering within an hour.
I have not faced any hardware issues requiring support due to the stable nature of their products.
I find them very competent.
Local partners and local distributors cannot open direct tickets, but any level of partner with other OEMs such as Cisco can open a ticket directly, which is a connectivity advantage that Juniper lacks.
Cisco mainly provides security, patch management, hardware reliability, durability, scalability, and security features supporting my organization's expansion.
The latest products do not allow integration with the earlier environment.
The scalability depends on the model.
Adding another switch to an existing setup turns them into a single virtual switch.
The Virtual Chassis provides great scalability, making it a scalable solution.
The EX series supports scalability well, with newer series like EX4100 offering stacking of up to eight switches.
The switches are very stable, rated ten out of ten.
They have separate control and forwarding planes, which enhance scalability and stability.
During peak time at nine, the traffic passes through the switches perfectly.
Juniper EX Series Ethernet Switches proves to be an equally good switch.
The pricing and hardware warranty renewal costs are more expensive than other products.
FortiGate switches are considered more valuable because they have firewall capabilities.
For example, on switches, filtering specific sections isn't supported, whereas, on routers, you can do 'show run' with additional commands to filter.
One area that can be improved is the handling of power interruption, as it can cause the platform to crash.
Some integration with AI could be a good idea since I heard that Juniper already has systems to deploy AI within the EX device, but I haven't had the opportunity to try that.
With other OEMs, customers or partners can directly open tech tickets.
Cisco Ethernet switches are priced at a rating of nine, indicating they are expensive.
We need to pay for the subscription, as there are extra expenses after purchasing the product.
Regarding the cost, Cisco Ethernet Switches have a competitive price.
The switches have become more expensive than before.
It is rated high on the scale, and I would say it is definitely on the high side, confirming a rating of one, which means it is very expensive.
In terms of pricing, the Juniper EX Series is cost-effective compared to competitors like Cisco.
Their stability and durability are essential features we've been looking for many years, and they are still working fine.
The Cisco Ethernet switches are sturdy products that do not require any kind of maintenance.
The most valuable features of Cisco Ethernet switches include plug-and-play capabilities.
We are using the Juniper MX 104 L3 switches and SRX 1500 firewall since 2019, and we have not faced a single failure.
The important thing for our use case of Juniper EX Series Ethernet Switches has been reliability, and there are features such as the Virtual Chassis feature, which is one of the things we use.
Juniper EX series switches offer great technology, particularly their Virtual Chassis technology, which is an excellent feature for stacking switches and functions like a single virtual switch.
| Product | Market Share (%) |
|---|---|
| Cisco Ethernet Switches | 10.3% |
| Juniper EX Series Ethernet Switches | 3.2% |
| Other | 86.5% |

| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 35 |
| Large Enterprise | 55 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 17 |
| Large Enterprise | 24 |
Juniper Ethernet Switches are made up of the EX Series product line. These EX Series Ethernet Switches provide branch, campus and data center networks with access, aggregation and core layer switching solutions. The end result is secure, fast and efficient application and data delivery.
Today's enterprise networks increasingly demand mobile access, optimal availability, virtualization, and unified communications. The Juniper Ethernet Switches EX Series caters for all of these requirements, ensuring business continuity, network flexibility and maximum productivity.
Juniper EX Series switches are AI-driven, operated and managed using the Mist AI cloud from Juniper. This gives EX customers simplified operations with insights, anomaly detection and automated troubleshooting, empowering IT teams to deliver the best user experience across the wired network.
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