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Cisco Ethernet Switches vs Meraki MS Switches comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Cisco Ethernet Switches offer reliability and efficiency, resulting in higher uptime, cost-effectiveness, and substantial long-term investment returns.
Sentiment score
7.6
Meraki MS Switches offer increased manageability, reduced costs, and efficient performance, despite initial cost concerns and incomplete cloud transitions.
 

Customer Service

Sentiment score
6.6
Cisco customer service is praised for responsiveness and efficiency, though support quality varies globally and integration issues exist.
Sentiment score
8.6
Meraki MS Switches support is praised for expertise and reliability, but needs improvement in response times and local support.
Cisco support is quick and responsive, often answering within an hour.
Currently, we don't have any technical support because our license doesn't allow for direct support.
It takes two to three days for Cisco support to address issues.
The support is excellent and rated ten out of ten.
If the devices are licensed, the support team will assist you depending on the severity level of the case.
Cisco's tech support is pretty good, and I would rate it an eight out of ten.
 

Scalability Issues

Sentiment score
8.0
Cisco Ethernet Switches offer flexibility and scalability, but some users are concerned about high costs and limited scalability.
Sentiment score
7.7
Meraki MS Switches are praised for scalability and flexibility but may lack features for larger enterprise needs.
Cisco mainly provides security, patch management, hardware reliability, durability, scalability, and security features supporting my organization's expansion.
The latest products do not allow integration with the earlier environment.
The scalability depends on the model.
They're quite scalable for my environment.
 

Stability Issues

Sentiment score
8.9
Cisco Ethernet Switches are praised for stability, reliability, and durability, offering minimal disruptions and consistent low-maintenance performance.
Sentiment score
8.6
Meraki MS Switches offer reliable performance, minimal downtime, and strong support, with occasional firmware and reboot challenges reported.
The switches are very stable, rated ten out of ten.
If something happens to the device or hardware, Cisco will automatically change the device by the next business day.
We faced issues following firmware updates, which we now handle by performing updates outside of working hours.
 

Room For Improvement

Cisco Ethernet Switches need improved usability, security, pricing, support, integration, stability, scalability, and enhanced management features.
Meraki MS Switches are criticized for high costs, cloud dependency, limited configurations, and need better management, compatibility, and stability.
In the data center portion, we need to provide the fiber channel and Nexus switch to use a more reliable solution.
For example, on switches, filtering specific sections isn't supported, whereas, on routers, you can do 'show run' with additional commands to filter.
FortiGate switches are considered more valuable because they have firewall capabilities.
Most people are familiar with the Cisco commands, and it would be beneficial if the switch could be accessed by GUI configuration and by normally accessing the console.
There are compatibility issues with certain Power over Ethernet (PoE) devices, which we would like to see resolved.
Meraki should also consider improvements in stacking features, particularly in the lower-end models like NS130, where stacking isn't supported, unlike with Cisco traditional switching.
 

Setup Cost

Cisco Ethernet Switches are considered expensive but valued for quality and reliability, despite cheaper alternatives and licensing costs.
Meraki MS Switches are costly but valued for their cloud management, stability, and support, despite high hardware and licensing fees.
Cisco Ethernet switches are priced at a rating of nine, indicating they are expensive.
We need to pay for the subscription, as there are extra expenses after purchasing the product.
The tool is quite expensive.
Meraki MS Switches, including their licensing, are somewhat expensive, particularly when compared with competitor solutions like HP.
Pricing is affordable, and licenses for the cloud need to be purchased every three to five years.
Meraki pricing is a little premium compared to other vendor products.
 

Valuable Features

Cisco Ethernet Switches provide reliable performance, ease of management, advanced security features, scalability, and excellent support for diverse networking needs.
Meraki MS Switches excel in cloud management, ease of use, proactive monitoring, security, and reliability with advanced features and scalability.
The Cisco Ethernet switches are sturdy products that do not require any kind of maintenance.
Cisco Duo is a great tool for increasing security within our company, making resources more protected.
Cisco is mainly known for its security, patch management, hardware reliability, durability, scalability, and security features which support my organization's expansion.
One of the most valuable features of Meraki MS Switches is its precise traffic analytics capabilities, allowing us to query the system for any place at any time.
The control plane is in the cloud, and the data plane is local, allowing manageability from anywhere.
The most valuable feature is the ability to access devices from anywhere in the world through the cloud.
 

Categories and Ranking

Cisco Ethernet Switches
Ranking in Ethernet Switches
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
135
Ranking in other categories
No ranking in other categories
Meraki MS Switches
Ranking in Ethernet Switches
8th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
96
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Ethernet Switches category, the mindshare of Cisco Ethernet Switches is 14.0%, down from 19.0% compared to the previous year. The mindshare of Meraki MS Switches is 3.6%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ethernet Switches
 

Featured Reviews

Myint Aung - PeerSpot reviewer
Exceptional network support and AI integration drive performance while suggesting enhancements for future use cases
I work with both HyperFlex and other Cisco products. I prefer to make online support available because I can utilize my CCIE architect, solution consultant, and engineer team along with our account manager and product sales team. We can clarify requirements and decide how to support you. We should arrange a conference call about Cisco Ethernet Switches where I can invite my architect and consultant to clarify more about the features that are most beneficial for improving network efficiency. Today is AI day, and all the new firmware includes AI to optimize the performance, traffic, and security of Cisco Ethernet Switches. It's performing very well. With many solutions and vendors available, you have to decide on one. I am extremely satisfied with the licensing cost for Cisco Ethernet Switches. For the price of Cisco Ethernet Switches, I would rate it a 7. My overall rating for Cisco Ethernet Switches is 10 out of 10.
MajidKhan - PeerSpot reviewer
Remote access enhances troubleshooting with potential for more intuitive interface
We are working with Citrix and router, but in Cisco for Cisco vendor only. We are taking from them since 2015.  The main use case involves some small business customers needing one router, one switch, and two to three access points. It is easy to handle the devices with just a small knowledge of…
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Comparison Review

it_user82779 - PeerSpot reviewer
Jan 29, 2014
Benefits of Juniper vs Cisco
Both are decent products. I prefer Juniper for the following reasons: 1) Cleaner separation of data plane from control plane. Higher end Cisco devices are better at this but most of the lower end products still seem to be more integrated than I like. 2) The Hierarchical config design means I can…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would you recommend replacing a Cisco Catalyst Switch by a D-link one?
Hello Mesfin It depends on the real scenario, the cisco 2960 is a very good device and they usually have routing functions but there are many different models within the same 2960 line, and on the ...
Which would you choose - Fortinet Fortiswitch secure access or Cisco Ethernet Switches?
We researched Cisco but ultimately chose Fortinet FortiSwitch Secure Access, mostly because of the price. Fortinet FortiSwitch is an ethernet switch solution that provides security and performance...
In terms of ethernet switches, would you go with Cisco or Juniper?
Our organization ran comparison tests to determine whether Cisco or Juniper Ethernet switches were the better fit for us. We decided to go with Juniper. Juniper ethernet switches are a lesser-known...
What do you like most about Meraki MS Switches?
The most valuable features of Meraki MS Switches are their reliability and simplicity.
What needs improvement with Meraki MS Switches?
What could be improved is that when a switch disconnects from the internet, you can't make any changes to that switch. Sometimes the switches lose internet connectivity, and we can't do anything to...
 

Also Known As

Cisco Industrial Ethernet Switches
MS220, MS320, MS420
 

Overview

 

Sample Customers

Linz AG
Cisco Live Milan, Hyatt
Find out what your peers are saying about Cisco Ethernet Switches vs. Meraki MS Switches and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.