Executive SummaryUpdated on Jun 15, 2025
Cisco Ethernet Switches and Ubiquiti UniFi Switches compete in the network switching category, focusing on functionality, reliability, and cost-effectiveness. Based on the features, Cisco seems to have the upper hand due to its high performance and extensive features, although it comes at a higher price point.
Features: Cisco Ethernet Switches boast advanced networking protocols, power-saving designs, and high-performance IP routing. They provide extensive configuration options, virtualization, and superior stability with robust management tools. Ubiquiti UniFi Switches focus on cost-effectiveness and ease of management, offering reliable performance and centralized management through the Cloud Key UniFi controller, complemented by user-friendly interfaces.
Room for Improvement: Cisco is often criticized for high prices, complex licensing, and a cumbersome setup process, with a need for better third-party integration and a more intuitive interface. Ubiquiti faces feedback on limited security features, a need for more robust management tools, and sometimes inconsistent support, with user demand for simpler setup and better VPN integration.
Ease of Deployment and Customer Service: Cisco and Ubiquiti offer both hybrid and on-premises deployment options. Cisco’s technical support is considered responsive and knowledgeable but relies on expensive licenses. Ubiquiti is noted for straightforward deployment, though users report occasional issues with remote management and less comprehensive support compared to Cisco.
Pricing and ROI: Cisco Ethernet Switches are premium products with high upfront and ongoing licensing costs, offering justified ROI through long-term reliability and feature richness. Ubiquiti UniFi Switches are recognized for affordability and value, providing good performance with low licensing costs and competitive pricing, effectively serving small to medium businesses.
