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Cisco Duo Reviews

Vendor: Cisco
4.4 out of 5
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Cisco Duo video interviews

Watch video interviews with real Cisco Duo users to learn how the Authentication Systems solution helped improve their organization. The videos include info about the challenges and benefits of implementing Cisco Duo.

Cisco Duo mindshare

As of June 2025, the mindshare of Cisco Duo in the Authentication Systems category stands at 9.6%, down from 11.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authentication Systems

PeerResearch reports based on Cisco Duo reviews

TypeTitleDate
CategoryAuthentication SystemsJun 26, 2025Download
ProductReviews, tips, and advice from real usersJun 26, 2025Download
ComparisonCisco Duo vs Microsoft Entra IDJun 26, 2025Download
ComparisonCisco Duo vs Fortinet FortiAuthenticatorJun 26, 2025Download
ComparisonCisco Duo vs Fortinet FortiTokenJun 26, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.315.7%95%234 interviewsAdd to research
Cisco Umbrella4.4N/A97%121 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
University
6%
Educational Organization
5%
Comms Service Provider
5%
Retailer
5%
Healthcare Company
4%
Media Company
3%
Performing Arts
3%
Non Profit
3%
Insurance Company
3%
Construction Company
3%
Legal Firm
2%
Wholesaler/Distributor
2%
Real Estate/Law Firm
2%
Energy/Utilities Company
2%
Outsourcing Company
2%
Hospitality Company
1%
Transportation Company
1%
Security Firm
1%
Wellness & Fitness Company
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Renewables & Environment Company
1%

Compare Cisco Duo with alternative products

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Cisco Duo reviews

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TB
Senior Network Engineer at a educational organization with 1-10 employees
Verified user of Cisco Duo
Jun 11, 2025
Managing security policies effectively with seamless authentication

Pros

"The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. "

Cons

"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it. That's my only complaint. "
Patrick Stevenson - PeerSpot user
Senior Network Engineer at Shentel
Verified user of Cisco Duo
Jun 16, 2025
Centralized authentication simplifies logins and saves time

Pros

"Duo features benefit my company by making logins more secure and simpler. Everything is in one box, so we don't have multiple servers trying to do the same thing. "

Cons

"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt. That would be an improvement."
Find out what your peers are saying about Cisco Duo. Updated June 2025
858,945 professionals have used our research since 2012.
CK
Chief Technology Officer at University of Redlands
Verified user of Cisco Duo
Jun 11, 2025
Works very well and gives an extra level of security with Verified Duo Push

Pros

"The Verified Duo Push feature is valuable. It gives an extra level of security beyond just the regular push. "

Cons

"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server. "
RG
Network Engineer at West Kentucky Rural Electric Cooperative Corporation, Inc.
Verified user of Cisco Duo
Jun 11, 2025
Enhances security through online and offline authentication

Pros

"You can do online and offline authentication. "

Cons

"Cisco Duo can be improved by exploring a way to make it a more seamless integration and by deploying an in-house server. "
PeerSpot user
Staff network engineer
Verified user of Cisco Duo
Jun 12, 2025
Phone notifications and easy onboarding are very helpful

Pros

"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone. "

Cons

"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services. "
PeerSpot user
Infrastructure engineer at a government with 501-1,000 employees
Verified user of Cisco Duo
Jun 11, 2025
Elevated security and seamless deployment enhance user and device safety

Pros

"The UI of Cisco Duo is easy to use, especially the web backend, and it's really intuitive and easy to set up. "

Cons

"Cisco Duo can be improved with better ways to set users up. Currently, we might not be doing it perfectly as we're having them email in phone numbers to get them set up with Duo Mobile. I wish there was more of a self-service option than there is currently, at least to my understanding of Duo."
JK
Network engineer at a manufacturing company with 10,001+ employees
Verified user of Cisco Duo
Jun 14, 2025
Achieve seamless global authentication with robust security features

Pros

"Cisco Duo is rock solid in terms of stability and reliability."

Cons

"I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo. "
SP
Director, Technology at Deer Creek High School
Verified user of Cisco Duo
Jun 14, 2025
Ensures secure access for administrative tasks while managing cybersecurity

Pros

"What I most appreciate about Cisco Duo is the ease of use."

Cons

"There is always room for improvement."