Cisco Duo vs Zscaler Zero Trust Exchange Platform comparison

Cisco Duo vs. Zscaler Zero Trust Exchange Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of June 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Cisco Duo is 2.2%, down from 3.0% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 17.1%, down from 23.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Chandan Tripathi

Identity and Access Management Principal at Mobily

Starts quickly with quick deployment but needs more support for older applications

Cisco Duo ( /products/cisco-duo-reviews ) is quick to deploy and easy to start. A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud. This setup makes it scalable, as the deployment section is in the cloud, allowing the installation of agents according to needs.

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"Content filtering is the most useful feature of iboss."

More iboss pros

"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."

"What I most appreciate about Cisco Duo is the ease of use."

"Cisco Duo scales with the growing needs of our organization by making it easy to acquire more licensing, especially with an enterprise agreement, which allows built-in growth and minimizes worries about licensing as we expand."

"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."

"The feature of Cisco Duo that I appreciate most is the push notifications."

"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."

"The two-factor authentication is valuable because that is the use case for which we are using it."

"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."

More Cisco Duo pros

"Overall, the solution does a pretty good job at web filtering."

"The solution is the best for storage."

"It is a stable solution."

"As a cloud-based service, it is very easily implemented."

"The product provides a seamless user experience."

"The scalability of the solution is great."

"The most valuable feature is the manageability of the micro tunnels."

"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"To scale up, a new iboss Node Blade Chassis must be purchased."

More iboss cons

"The product could be more intuitive on the app."

"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."

"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."

"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."

"Duo Security should better organize its tile feature to organize applications better."

"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."

"I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system. You have to authenticate and do your regular login and your Active Directory logins."

"The new smart license model doesn't always work. It's very complicated."

More Cisco Duo cons

"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."

"There are some performance issues with the solution once the module addition begins"

"The product is not reliable."

"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."

"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."

"The interface needs a bit of work."

"Another area of improvement is implementation through non-client connectors. The solution can be implemented in two ways. One uses the back file; the other one uses client connectors. So the client connector is pretty fast, but when it comes to non-client connectors and procedures, it's kind of delayed and slow."

"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."

"Our licensing fee is currently on an annual basis."

"Its price is reasonable. It is not highly expensive."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"I am not aware of the pricing. There are two departments, and I don't have any information about them."

"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."

More Cisco Duo pricing and cost advice

"In the long run, cloud services are not inherently costly."

"The technical support is good."

"Zscaler CASB is an expensive solution."

"Zscaler Private Access is extremely expensive."

"The product has reasonable pricing."

"It is an auto-renewal subscription service."

"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."

"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

21%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, spe...

What is your experience regarding pricing and costs for Duo Security?

I find the pricing of Cisco Duo to be reasonable.

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

What is your experience regarding pricing and costs for Zscaler SASE?

Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...

Zscaler Internet Access vs iboss

Comparisons

Compared 18% of the time

Netskope vs iboss

Compared 15% of the time

Cisco Umbrella vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 9% of the time

Cato SASE Cloud Platform vs iboss

Compared 6% of the time

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Microsoft Entra ID vs Cisco Duo

Compared 15% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 15% of the time

Fortinet FortiToken vs Cisco Duo

Compared 13% of the time

Yubico YubiKey vs Cisco Duo

Compared 8% of the time

RSA SecurID vs Cisco Duo

Compared 4% of the time

More Cisco Duo Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 12% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 8% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Netskope Private Access vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

iboss

Download iboss product report

Cisco Duo

Download Cisco Duo product report

Zscaler Zero Trust Exchange Platform

May 2025

Zscaler Zero Trust Exchange Platform report

Download Zscaler Zero Trust Exchange Platform product report

Also Known As

iBoss Cloud Platform

Duo Security

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.

Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.

What are Cisco Duo’s Essential Features?

Multi-Factor Authentication: Offers secure access with options like push notifications and hardware tokens.
Seamless Integration: Easily fits with existing systems and third-party applications.
User-Friendly Management: Provides centralized control with a single-pane-of-glass interface.
Wide Compatibility: Supports broad applications and devices, enhancing security management.
Stable and Fast: Reliable speed and intuitive interaction for users across platforms.

What Benefits and ROI Can Cisco Duo Users Expect?

Enhanced Security: Increases protection with versatile MFA options for critical resources.
Ease of Use: Simplifies deployment and management with intuitive interfaces.
Scalability: Adapts to growing needs with broad compatibility and integration support.
Support for Distributed Workforces: Ensures secure remote access for teams anywhere.

Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.

Cisco

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Siemens, AutoNation, GE, NOV

Cisco Duo vs. Zscaler Zero Trust Exchange Platform