Cisco Duo vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
2nd
Ranking in Authentication Systems
2nd
Average Rating
8.8
Number of Reviews
56
Ranking in other categories
ZTNA as a Service (4th), Cisco Security Portfolio (8th), Multi-Factor Authentication (MFA) (1st)
Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Authentication Systems
5th
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Market share comparison

As of June 2024, in the Authentication Systems category, the market share of Cisco Duo is 20.1% and it increased by 9.8% compared to the previous year. The market share of Ping Identity Platform is 1.3% and it decreased by 62.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
Unique Categories:
Single Sign-On (SSO)
12.4%
ZTNA as a Service
2.5%
 

Featured Reviews

RL
Jun 15, 2023
Improved our cybersecurity resilience with two-factor authentication.
Duo Security has improved our cybersecurity resilience with two-factor authentication. Duo Security secures our infrastructure from end to end, especially in terms of what our end users are using. We get an alert if there's something unusual, which doesn't happen often, but it allows us to look at and remediate any issues. Fortunately, we haven't had any attacks that I know of, so it has been good. Duo Security does its job in terms of user authentication and device verification for helping to prevent identity-based attacks. Duo Security reduces the risk of breaches. I haven't seen anything that I would switch to. Duo Security seems to work for establishing trust for every access request, no matter where it comes from. That's something that we ask of such solutions. I don't want to have to interact with it very much.
PD
Jan 24, 2024
Offers good support and multifactor authentication
I've been managing it in my company. I am more on the implementation side We implement the MFA feature, multifactor authentication and administrate the application. When it comes to authentication, the focus is always on security. That means using a separate device to verify the user logging in.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"Multifactor authentication is the most valuable feature."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. It takes a few minutes to configure it."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The solution is stable. We haven't experienced any bugs or glitches."
"The solution is highly stable and scalable"
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution...It is a stable solution."
"We use the product to run different reports."
 

Cons

"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The solution should allow for better integration with other platforms and the UBT."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The product is not customizable."
"We have encountered instances where it is not easy to do authentication."
"In the beginning, the initial setup was very complex."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
 

Pricing and Cost Advice

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"The product’s pricing is reasonable."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"During testing we are allowed a certain number of licenses for free."
"Our licensing fee is currently on an annual basis."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"The pricing is neither too expensive nor too cheap."
"PingID's pricing is pretty competitive."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Government
7%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
I am not aware of the pricing. There are two departments, and I don't have any information about them.
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Duo Security
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Cisco Duo vs. Ping Identity Platform and other solutions. Updated: May 2024.
787,763 professionals have used our research since 2012.