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Adobe Workfront pros and cons

Vendor: Adobe

4.2 out of 5

41 reviews
90% willing to recommend

Pros & Cons summary

Adobe Workfront excels in integration with CRM and service ticket systems, providing centralized project management. Project Schedule Templatization is praised for efficiency and detailed data categorization. It supports Agile methodologies with customizable workflows and offers strong IT security. However, its reporting, stability, and Agile tools face criticism. Integration with Azure DevOps and scalability are also concerns due to limited storage for digital asset management.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Monitoring project and task progress is very effective.

The software excels at project management with its flexibility, supporting Agile methodologies like Kanban and Scrum.

It allows integration with other systems, streamlining tasks, communication, and information availability.

Adobe Workfront is stable, with a high rating for performance and reliability.

Workfront's ability to integrate communication systems helps differentiate business emails from project conversations.

CONS

Workfront's reporting capabilities must be improved.

The stability has declined since the Adobe acquisition, affecting the quality of updates.

Changing implementation leadership can cause timeline delays.

Integration with Azure DevOps could be improved to enhance communication.

There is a limit of 2,000 users visible per page, which should be increased for efficiency.

Adobe Workfront Pros review quotes

David Angyalosi

Workfront SME at _VOIS Marketing

Jun 9, 2023

I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

Jun 20, 2023

Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful.

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Product Manager at Accenture

Jun 9, 2023

The tool is very user-friendly.

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Adobe Workfront

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Senior Software engineer at HCLSoftware

Aug 19, 2025

Adobe Workfront acts as a centralized platform, providing a single source of truth for project tasks and resources, supporting Agile methodologies like Kanban and Scrum, and allowing customizable workflows to automate tasks and streamline approvals.

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Manager, Enterprise Workfront Team at Capital One

Aug 28, 2025

The features of Adobe Workfront that I have found the most valuable so far are the data gathering capabilities through the custom forms, especially when you're in an industry where everything is so tightly monitored and audited.

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Sr. Software Engineer at Wipro Limited

Jun 27, 2023

I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.

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Consultant at Deloitte USI

Sep 8, 2025

Adobe Workfront offers a streamlined process that is more user-friendly compared to other tools in the market, providing comprehensive features with built-in integration for creative tools, addressing the pain point of creative collaboration in the content supply chain.

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AJ

Programmer at Labcorp

Aug 19, 2025

The most valuable feature of Adobe Workfront that I have found is the external lookup, which helps users to get the outputs based on the API and enables users to get region information if it was in the country based on the logic-driven key and value pair.

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Workfront Consultant at Comcast Business

Aug 25, 2025

Adobe Workfront is a very broad platform, and when examining its primary function, it excels at project management and collaborative work management, with flexibility that allows it to be used for many things beyond overall project management in terms of general metadata compiling.

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reviewer2210619

Owner

Jul 3, 2023

Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing.

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Show 6 more reviews (out of 16)

Adobe Workfront Cons review quotes

David Angyalosi

Workfront SME at _VOIS Marketing

Jun 9, 2023

Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

Jun 20, 2023

I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.

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Product Manager at Accenture

Jun 9, 2023

Sometimes there are glitches when we are reviewing an interactive proof.

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Adobe Workfront

Free Report: Adobe Workfront Reviews and More

Learn what your peers think about Adobe Workfront. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.

867,349 professionals have used our research since 2012.

Senior Software engineer at HCLSoftware

Aug 19, 2025

Improving the efficiency of converting issues to projects is also essential; when converting issues to projects, users should remain on the same page rather than being redirected.

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Manager, Enterprise Workfront Team at Capital One

Aug 28, 2025

My experience with reporting in Adobe Workfront so far is that the reporting could be better.

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Sr. Software Engineer at Wipro Limited

Jun 27, 2023

We were having some difficulties creating different kinds of reports and dashboards.

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Consultant at Deloitte USI

Sep 8, 2025

Certain regions experience latency issues when dealing with large quantities of projects, which could be improved from Adobe's side.

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Veeraganesh Nagarajan

Workfront developer at IBM

Aug 15, 2025

Scalability in Adobe Workfront means it does not have its own storage space, since it is not a digital asset management tool.

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AJ

Programmer at Labcorp

Aug 19, 2025

The performance needs to be smoother, and there is room for improvement in Data Connect while writing queries and integrating with other analysis tools.

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Workfront Consultant at Comcast Business

Aug 25, 2025

Their agile tools are not as good as they could be, not as good as competitor products.

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Show 8 more reviews (out of 18)

Product Categories

Product Categories

Project Management Software

Digital Asset Management

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Product Categories

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Popular Comparisons

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Jira vs Adobe Workfront

monday.com for Enterprise vs Adobe Workfront

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