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Adobe Workfront vs Box - Intelligent Content Management comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Adobe Workfront boosts efficiency and productivity significantly, saving time and resources while enhancing collaboration and user growth.
Sentiment score
5.2
Box's Intelligent Content Management boosts efficiency by streamlining workflows, reducing turnaround times, and enhancing collaboration without documented monetary savings.
We tracked all of the savings through Adobe Workfront, and at the end of the year, for those 2,500 users, we saved over 1,200 hours, or 1,200 man hours.
Manager, Enterprise Workfront Team at Capital One
I would say time was saved as instead of hours of somebody sitting there uploading files another way, such as MassTransit or zipping them, Box - Intelligent Content Management probably saved 90% of the time.
Agile Solutions Designer at a tech consulting company with 51-200 employees
For example, when multiple team members need the same project document, we can access them from a shared Box - Intelligent Content Management folder instead of repeatedly requesting files through emails.
Software Developer at a educational organization with 51-200 employees
The effectiveness is evident because instead of saving documents in Salesforce and paying a lot of money for storage, my clients save documents in Box - Intelligent Content Management, and the money they pay for the solution is cheaper than what they paid before.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
 

Customer Service

Sentiment score
7.0
Adobe Workfront's support is well-rated for expertise and responsiveness, though complex issues can experience longer response times.
Sentiment score
4.7
Box customer service is praised for excellence, though technical support can be inconsistent with slower response times for complex issues.
They provide answers and guidance on how to resolve issues, such as clearing cookies and cache, and assist in best practice configuration and optimization of the platform.
Senior Software engineer at HCLSoftware
It is considered a citizen admin system, and you don't need to be an IT professional to be an administrator.
Workfront Consultant at a tech vendor with 10,001+ employees
If L5 does not understand, it moves to L4. If they can't solve it, it moves to a higher level.
Programmer at Labcorp
I'd appreciate faster response times for more personalized support and advanced issues.
Software Developer at a educational organization with 51-200 employees
Quick responses, clear guidance, and effective problem solving can make a difference, especially when dealing with technical issues or integrations.
Senior React Js Team Lead Elevating Software Solutions Developer at a consultancy with 11-50 employees
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
 

Scalability Issues

Sentiment score
6.7
Adobe Workfront scales well for midsize to enterprise businesses, offering flexibility, customization, and strategic planning with manageable scalability challenges.
Sentiment score
7.0
Box offers scalable content management with unlimited data, easy management, and robust integrations, despite some admin console issues.
We have gone from two or three marketing teams up to over 40 marketing teams and 6,500 users in a few years.
Manager, Enterprise Workfront Team at Capital One
The solution is really scalable.
Programmer at Labcorp
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
Intelligent Content Management scales effectively as a team because you can add users, expand storage, and manage access permissions centrally.
Software Developer at a educational organization with 51-200 employees
 

Stability Issues

Sentiment score
6.8
Adobe Workfront is praised for its stability, with issues resolved quickly and performance consistently rated highly by users.
Sentiment score
8.0
Box - Intelligent Content Management is highly stable, with users rating reliability highly despite occasional outages and minor upload speed concerns.
Adobe Workfront provides a stable foundation for project management.
Senior Software engineer at HCLSoftware
Overall, I would rate the stability and reliability of Adobe Workfront a ten.
Manager, Enterprise Workfront Team at Capital One
I have not faced any challenges with the stability of Adobe Workfront.
Workfront developer at IBM
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Adobe Workfront users want improved reporting, integration, and interface customization for better usability, efficiency, and data visualization.
Box needs enhanced security, collaboration, and integration features, improved interface, and pricing, with better speed, offline and automation capabilities.
We can enhance integrations, such as ensuring Adobe Workfront integrates more seamlessly with other Adobe products like Experience Manager and Creative Cloud.
Senior Software engineer at HCLSoftware
If I have issue-level data and project-level data that I need to see, with some custom coding, you can do some of it in a report, but in general, if you have a lot of that blended data between levels, you need to use a dashboard, which requires two different reports due to the difficulty in pulling data at the different levels into one thing.
Manager, Enterprise Workfront Team at Capital One
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
vp at a insurance company with 5,001-10,000 employees
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Improving the search experience to quickly find specific information within documents would also make Box - Intelligent Content Management even more useful.
Software Developer at a educational organization with 51-200 employees
Box - Intelligent Content Management is missing a configuration connector to Active Directory and the ability to connect to the customer's internal domain.
IT Manager & FileNet Specialist and CTO at a tech vendor with 201-500 employees
 

Setup Cost

Adobe Workfront's pricing is high but offers flexibility, discounts, and value for large remote teams with efficiency improvements.
Box offers flexible pricing with valuable features; annual plans are cost-effective, while discounts may be negotiated.
This can include items such as mileage, supplies, software, licenses, and travel costs.
Senior Software engineer at HCLSoftware
The per-user cost in the ultimate plan of Adobe Workfront is approximately $1,232 when purchasing 800 to 1,000 licenses.
Adobe Workfront Specialist at a financial services firm with 1,001-5,000 employees
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
I'd appreciate more flexible pricing options for smaller teams.
Software Developer at a educational organization with 51-200 employees
 

Valuable Features

Adobe Workfront offers customizable tools for effective project management, enhancing collaboration, automation, integration, and workflow flexibility for users.
Box's Intelligent Content Management offers secure, collaborative features with AI, integrations, and cross-platform support for enhanced productivity.
It provides comprehensive features with built-in integration for creative tools, addressing the pain point of creative collaboration in the content supply chain.
Consultant at Deloitte USI
Reporting is a major part of Adobe Workfront, making it not just a workflow management tool but also a tool where we can get data and present it to executives through comprehensive reporting.
Adobe Workfront Specialist at a financial services firm with 1,001-5,000 employees
The system aids in supporting demand management and producing high-level status reports.
vp at a insurance company with 5,001-10,000 employees
There is about a 90% reduction in errors.
Agile Solutions Designer at a tech consulting company with 51-200 employees
AI access respects existing file permissions, which helps prevent users from accessing information that they are not authorized to see.
Software Developer at a educational organization with 51-200 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
 

Categories and Ranking

Adobe Workfront
Ranking in Digital Asset Management
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Project Management Software (5th)
Box - Intelligent Content M...
Ranking in Digital Asset Management
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
50
Ranking in other categories
Enterprise Content Management (7th), Cloud Storage (4th), Document Management Software (2nd), Content Collaboration Platforms (5th)
 

Mindshare comparison

As of November 2026, in the Digital Asset Management category, the mindshare of Adobe Workfront is 6.3%, down from 8.1% compared to the previous year. The mindshare of Box - Intelligent Content Management is 4.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Asset Management Mindshare Distribution
ProductMindshare (%)
Adobe Workfront6.3%
Box - Intelligent Content Management4.9%
Other88.8%
Digital Asset Management
 

Featured Reviews

Chris French - PeerSpot reviewer
Manager, Enterprise Workfront Team at Capital One
Enhanced project management and automation simplify reporting and approval processes
I think that Adobe Workfront could be improved in several areas, including reporting, which I've already mentioned. There are very specific things within the custom forms that I think could be improved, such as having different labels within forms instead of system-wide. The ability to hide options in a drop-down at the custom form level instead of system-wide would be another improvement. There are times we have to create brand new fields because we need slightly different wording within the label. If we had the capability, we could easily trim down from over 1,000 custom fields to about 400 custom fields if we had the ability to have individual labels by form. So reporting is a big one, and I think there are some not huge changes needed, but improvements to custom forms and custom fields would be beneficial. My experience with reporting in Adobe Workfront so far is that the reporting could be better. The ability to report is great, but I think it is too difficult. Regarding dashboards, they are crucial to be able to pull information from different levels, but that's also a negative because it is very difficult to do that on a report. If I have issue-level data and project-level data that I need to see, with some custom coding, you can do some of it in a report, but in general, if you have a lot of that blended data between levels, you need to use a dashboard, which requires two different reports due to the difficulty in pulling data at the different levels into one thing.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Healthcare Company
10%
Construction Company
9%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Workfront?
The per-user cost in the ultimate plan of Adobe Workfront is approximately $1,232 when purchasing 800 to 1,000 licenses. The ultimate plan includes Fusion, which is an excellent automation tool. In...
What needs improvement with Workfront?
The platform could benefit from additional customization features. The external lookup field, which allows custom API calls to fill data, is limited to two thousand results, which is insufficient f...
What is your primary use case for Workfront?
We specifically implement Adobe Workfront for other clients as Deloitte is a partner of Adobe. We work with different clients to implement Workfront and streamline marketing resource management wit...
What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repos...
What is your primary use case for Box?
My main use case for Box - Intelligent Content Management is that it is a great and simple tool to use that we use every day, especially to manage our files and send and share files and collaborate...
 

Also Known As

AtTask, Workfront DAM
No data available
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Adobe Workfront vs. Box - Intelligent Content Management and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.