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Adobe Workfront vs Box - Intelligent Content Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Adobe Workfront boosts efficiency and productivity significantly, saving time and resources while enhancing collaboration and user growth.
Sentiment score
5.1
Box's content management enhances ROI through time savings, efficient file management, and potential risk reduction associated with compliance.
We tracked all of the savings through Adobe Workfront, and at the end of the year, for those 2,500 users, we saved over 1,200 hours, or 1,200 man hours.
Manager, Enterprise Workfront Team at Capital One
 

Customer Service

Sentiment score
7.0
Adobe Workfront's support is well-rated for expertise and responsiveness, though complex issues can experience longer response times.
Sentiment score
4.9
Box's customer service is praised for commitment, though response times vary, with higher-tier contracts receiving quicker support.
They provide answers and guidance on how to resolve issues, such as clearing cookies and cache, and assist in best practice configuration and optimization of the platform.
Senior Software engineer at HCLSoftware
It is considered a citizen admin system, and you don't need to be an IT professional to be an administrator.
Workfront Consultant at a tech vendor with 10,001+ employees
If L5 does not understand, it moves to L4. If they can't solve it, it moves to a higher level.
Programmer at Labcorp
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
 

Scalability Issues

Sentiment score
6.7
Adobe Workfront scales well for midsize to enterprise businesses, offering flexibility, customization, and strategic planning with manageable scalability challenges.
Sentiment score
7.2
Box excels in scalability and adaptability, managing vast users and data efficiently, with minor admin console challenges.
We have gone from two or three marketing teams up to over 40 marketing teams and 6,500 users in a few years.
Manager, Enterprise Workfront Team at Capital One
The solution is really scalable.
Programmer at Labcorp
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
 

Stability Issues

Sentiment score
6.8
Adobe Workfront is praised for its stability, with issues resolved quickly and performance consistently rated highly by users.
Sentiment score
7.9
Box offers stable, reliable content management with strong performance and security, with rare outages quickly resolved over 17 years.
Adobe Workfront provides a stable foundation for project management.
Senior Software engineer at HCLSoftware
Overall, I would rate the stability and reliability of Adobe Workfront a ten.
Manager, Enterprise Workfront Team at Capital One
I have not faced any challenges with the stability of Adobe Workfront.
Workfront developer at IBM
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Adobe Workfront users want improved reporting, integration, and interface customization for better usability, efficiency, and data visualization.
Box could enhance security, search, integrations, pricing, user interfaces, offline support, and API management for improved user experience.
We can enhance integrations, such as ensuring Adobe Workfront integrates more seamlessly with other Adobe products like Experience Manager and Creative Cloud.
Senior Software engineer at HCLSoftware
If I have issue-level data and project-level data that I need to see, with some custom coding, you can do some of it in a report, but in general, if you have a lot of that blended data between levels, you need to use a dashboard, which requires two different reports due to the difficulty in pulling data at the different levels into one thing.
Manager, Enterprise Workfront Team at Capital One
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
vp at a insurance company with 5,001-10,000 employees
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Additional customization with the automation workflows that Box - Intelligent Content Management offers would be helpful.
Manager, Technology & Integration at GlobalMac IT
 

Setup Cost

Adobe Workfront's pricing is high but offers flexibility, discounts, and value for large remote teams with efficiency improvements.
Box offers competitive prices with flexible plans and discounts, valued for extensive features over competitors by enterprise users.
This can include items such as mileage, supplies, software, licenses, and travel costs.
Senior Software engineer at HCLSoftware
The per-user cost in the ultimate plan of Adobe Workfront is approximately $1,232 when purchasing 800 to 1,000 licenses.
Adobe Workfront Specialist at a financial services firm with 1,001-5,000 employees
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
 

Valuable Features

Adobe Workfront offers customizable tools for effective project management, enhancing collaboration, automation, integration, and workflow flexibility for users.
Box offers secure content management with AI-driven workflows, seamless multi-device use, real-time editing, and strong governance features.
It provides comprehensive features with built-in integration for creative tools, addressing the pain point of creative collaboration in the content supply chain.
Consultant at Deloitte USI
Reporting is a major part of Adobe Workfront, making it not just a workflow management tool but also a tool where we can get data and present it to executives through comprehensive reporting.
Adobe Workfront Specialist at a financial services firm with 1,001-5,000 employees
The system aids in supporting demand management and producing high-level status reports.
vp at a insurance company with 5,001-10,000 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
The best features of Box for me include the structured file organizing, which is the most important part I found.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
 

Categories and Ranking

Adobe Workfront
Ranking in Digital Asset Management
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Project Management Software (6th)
Box - Intelligent Content M...
Ranking in Digital Asset Management
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
44
Ranking in other categories
Enterprise Content Management (9th), Cloud Storage (10th), Document Management Software (3rd), Content Collaboration Platforms (8th)
 

Mindshare comparison

As of September 2026, in the Digital Asset Management category, the mindshare of Adobe Workfront is 5.7%, down from 11.3% compared to the previous year. The mindshare of Box - Intelligent Content Management is 4.4%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Asset Management Mindshare Distribution
ProductMindshare (%)
Adobe Workfront5.7%
Box - Intelligent Content Management4.4%
Other89.9%
Digital Asset Management
 

Featured Reviews

Sreenu Kumar - PeerSpot reviewer
Consultant at Deloitte USI
Experience great collaboration and integration with advanced automation features
The platform could benefit from additional customization features. The external lookup field, which allows custom API calls to fill data, is limited to two thousand results, which is insufficient for many API calls. While this was increased from two hundred based on customer demands, there is room for further improvement. The native connector currently only allows users to pick assets from AEM, but should also enable pulling content fragments that users want to link to projects or tasks. Incorporating content fragment selection in the native connector with AEM assets would be a significant enhancement. Certain regions experience latency issues when dealing with large quantities of projects, which could be improved from Adobe's side.
Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Healthcare Company
11%
Construction Company
10%
Manufacturing Company
8%
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise30
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Workfront?
The per-user cost in the ultimate plan of Adobe Workfront is approximately $1,232 when purchasing 800 to 1,000 licenses. The ultimate plan includes Fusion, which is an excellent automation tool. In...
What needs improvement with Workfront?
The platform could benefit from additional customization features. The external lookup field, which allows custom API calls to fill data, is limited to two thousand results, which is insufficient f...
What is your primary use case for Workfront?
We specifically implement Adobe Workfront for other clients as Deloitte is a partner of Adobe. We work with different clients to implement Workfront and streamline marketing resource management wit...
What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
I would suggest more out-of-the-box integrations as far as the automations go. Box - Intelligent Content Management has many templates, and you can customize some things, but there appear to be som...
What is your primary use case for Box?
Box - Intelligent Content Management is used for file storage for clients and provides a secure way to share files with other people as well as internally with our team. Box - Intelligent Content M...
 

Also Known As

AtTask, Workfront DAM
No data available
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Adobe Workfront vs. Box - Intelligent Content Management and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.