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Workday Human Capital Management Reviews

Vendor: Workday
4.4 out of 5
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What is Workday Human Capital Management?

Workday Human Capital Management is a cloud-based system for managing HR processes globally, including recruitment, promotions, and compensation. It offers flexibility by allowing independent implementation of functions across organizations, enhancing HR management efficiency.

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Workday Human Capital Management is the #12 ranked solution in top Cloud HCM solutions. PeerSpot users give Workday Human Capital Management an average rating of 8.8 out of 10. Workday Human Capital Management is most commonly compared to UKG: Workday Human Capital Management vs UKG.
Buyer's Guide
Workday Human Capital Management
December 2025
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Workday Human Capital Management mindshare

As of December 2025, the mindshare of Workday Human Capital Management in the Cloud HCM category stands at 0.9%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
Workday Human Capital Management0.9%
SAP SuccessFactors13.6%
Workday12.9%
Other72.6%
Cloud HCM

PeerResearch reports based on Workday Human Capital Management reviews

TypeTitleDate
CategoryCloud HCMDec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonWorkday Human Capital Management vs SAP SuccessFactorsDec 30, 2025Download
ComparisonWorkday Human Capital Management vs SAP HCMDec 30, 2025Download
ComparisonWorkday Human Capital Management vs WorkdayDec 30, 2025Download
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Key learnings from peers
Last updated Nov 2, 2025

Valuable Features

Valuable features of Workday Human Capital Management include self-service, autonomy of business processes, and security configuration. It offers excellent accessibility, user-friendliness, and comprehensive employee record keeping. Its cloud-based nature enhances ease of use, providing an intuitive experience. Organized reports, compensation detail tracking, and administrative burden reduction stand out.
  • "The reports I can download with compensation details come in a very organized manner, and I can record any future payments through the software, such as deferred cash bonuses that need to be paid one year later."
  • "Workday Human Capital Management is a user-friendly solution."
  • "The most valuable feature of the solution is that it is a cloud-based system and easy to use."

Room for Improvement

Workday Human Capital Management needs to expand payroll coverage beyond four countries and enhance flexibility in adopting brainstormed ideas. It requires improved training sessions and better integration with other systems. Its user experience should be simplified for large companies to navigate tasks easily. The compensation module lacks the flexibility for dynamic salary structures and annual increments. Users encounter difficulties with incident handling.
  • "The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure."
  • "The solution should focus more on user experience and less on the technical side."
  • "The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."

Pricing

  • "The solution’s pricing is better than SAP SuccessFactors."
  • "Each module comes with an additional cost. It operates on a mid-price model. So, there is an additional payment for each module needed. The solution might be costlier for smaller companies, making it more suitable for mid to large-sized enterprises."

Popular Use Cases

Organizations primarily use Workday Human Capital Management for global HR systems, managing employee information from recruitment to exit. It efficiently addresses recruitment, performance management, retirement, and organizational management. The system stores employee records, life cycles, promotions, and compensation details. It supports the hire-to-retire process and manages tasks like salary splits, compensation changes, future bonuses, and deferred cash, utilizing cloud technology. Additionally, it assists in tool management and configuration verification.

Service and Support

Workday Human Capital Management supports through implementation partners or sales support, but availability and solution alignment may vary. Customization limitations can be problematic for needed additional features. Suggestions may include subscribing to specific modules. Technical assistance is basic but satisfactory for common issues. Integration with other systems leads to contacting their in-house team. Some organizations feel customization needs improvement, and accessibility enhancements in technical support would address customization issues.

Deployment

Workday Human Capital Management's initial setup varies in complexity. Some find it user-friendly, requiring just a tenant link, user ID, and password, while others see it as more intricate, especially in large organizations. No coding is needed, relying on the user interface. Implementers are necessary to align departments and processes. Basic training helps users begin using the platform, with implementation times ranging from six to nine months depending on organizational complexity.

Scalability

Users consider Workday Human Capital Management to be very scalable, with ratings mostly between seven and nine. It effectively supports a wide range of user needs, from under 100 users to organizations with over 180,000 employees. Many organizations successfully utilize Workday for global operations and employee self-service management, experiencing seamless growth from 800 to over 1,600 users, confirming its capability to scale efficiently across diverse company sizes and needs.

Stability

Workday Human Capital Management garners high praise for its stability, frequently receiving ratings of eight or nine out of ten. Users highlight its ability to handle tasks automatically, showing consistent performance without breakdowns or delayed responses. Its reliable nature ensures operations proceed smoothly, garnering positive sentiment for its dependability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Workday Human Capital Management Buyer's Guide for additional reliable information.

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Learn more about Workday Human Capital Management

Organizations worldwide rely on Workday Human Capital Management to streamline HR processes through a cloud-based approach, supporting global HR functions such as recruitment, compensation, and employee life cycle management. This platform integrates finance and supply chain management, offering comprehensive tools for performance and organization management. Users benefit from intuitive navigation and reliable employee data management. However, room for improvement in incident handling and payroll support is noted, along with a need for better integration with other systems.

What are the key features of Workday Human Capital Management?
  • Self-Service: Enables employees to manage personal information directly.
  • Business Process Autonomy: Facilitates independent management of HR processes.
  • Robust Security: Ensures employee data safety and protection.
  • Cloud-Based Accessibility: Offers ease of use and accessibility from any location.
  • Intuitive Navigation: Simplifies task management with a user-friendly interface.
What benefits should you look for in reviews?
  • Efficient Task Management: Streamlines HR tasks, reducing administrative burden.
  • Enhanced Data Security: Protects sensitive employee information securely.
  • Improved Accessibility: Allows access to HR processes from anywhere.
  • Comprehensive Data History: Provides a reliable record of employee information.

Workday Human Capital Management is effectively implemented across various industries, offering unique capabilities aligned with industry-specific HR needs. It provides efficient management tools for sectors like finance, healthcare, and retail, adapting to specific project life cycle requirements, ensuring sectors optimize HR operations efficiently.

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Workday Human Capital Management Reviews Summary
Author infoRatingReview Summary
Senior Lead - Portal Rewards at BrowserStack4.5I've used Workday HCM for tracking compensation and future bonuses efficiently; it's stable, scalable, and intuitive, though customization and flexibility in the compensation module could improve. Overall, I rate it nine out of ten.
Head of global IT Management at Evonik Degussa Corporation4.0I use Workday Human Capital Management for recruitment and performance management due to its user-friendly interface and secure employee record-keeping. Although it's complex and needs better user experience focus, we switched from SAP SuccessFactors for better pricing and ROI.
Associate Director at Raytheon Technologies4.5I use Workday Human Capital Management as our global HR system for managing employee records from recruitment to exit. It's user-friendly and cloud-based but needs better integration with other systems. We switched from PeopleSoft for global deployment needs.
Principal Consultant at a consultancy with 1,001-5,000 employees4.0I find Workday Human Capital Management excellent for managing recruitment, finance, and SCM projects with cloud-based implementation. Its autonomy of business processes and unique security configuration are valuable, though quicker adoption of brainstormed improvements could enhance flexibility and usefulness.
Workday Financials & Adaptive Insights Project Manager at a media company with 1,001-5,000 employees4.5I find Workday Human Capital Management's self-service feature very valuable. However, its payroll functionality is limited to only four countries, which needs improvement. We switched from PeopleSoft to Workday because it is a cloud-based solution.
Member - Admissions Committee at IMI4.0I find Workday Human Capital Management easy to use due to its good accessibility, though it could benefit from offering more extensive training sessions. I didn't consider other solutions and haven't evaluated ROI or deployment options yet.
CyberSecurity Executive IAM Engineer at Tata Consultancy5.0I find Workday Human Capital Management to be a comprehensive security solution that effectively manages tools and verifies configurations, although we've encountered some issues with incidents. Overall, it offers a robust platform without any previous solutions or alternative considerations.