What is our primary use case?
I used VisualCron for automatization, particularly for moving files around. I also used it for integration, so it's a middleware solution. When two systems need to talk to each other but speak different technical languages, such as different APIs, XMLs, or file imports and exports, I used VisualCron to translate the export from one system to another.
What is most valuable?
What I like about VisualCron is that like its name, it's a very visual tool. In my previous company, there were a lot of scripts for all kinds of services, and through VisualCron, you get to group all flows and get a nice visual overview. VisualCron also has an alerting feature, so you receive alerts from it. VisualCron makes everything clearer and easier to maintain.
Every other solution that I was looking for almost always needed a programmer, but with VisualCron, you can do what you need to do without programming skills, so this is another valuable feature of the tool.
What needs improvement?
An area for improvement in VisualCron is its cluttered interface. It isn't always easy to find all functionalities, so what VisualCron needs is a user interface expert who can improve the interface. There's a learning curve in terms of finding what you need from the interface of VisualCron.
The technical support for VisualCron also needs improvement in terms of response time. Currently, there's no live support or hotline you can call to get quick answers, so this is what I'd like to see in the next version of VisualCron.
A less cluttered and more streamlined interface, where you don't need to hunt for some of the features, is also what I'd like to see in the next VisualCron update.
For how long have I used the solution?
I used VisualCron in my previous job, and I've used it for more than three years. The last time I used VisualCron was less than a year ago. I switched jobs, so I'm no longer using the tool.
What do I think about the stability of the solution?
VisualCron is a rock-solid tool, and it's very well-engineered, so I didn't have problems with VisualCron in terms of stability.
What do I think about the scalability of the solution?
My previous company had a limited setup for VisualCron with only two servers but based on my experience with setting up the second server, the tool can scale pretty well. I have no doubts about VisualCron scaling pretty well.
How are customer service and support?
The technical support team for VisualCron was knowledgeable and up-to-date, but the response time was slow. You only get support through ticketing or email, but it takes the support team at least two days to get back to you. There was no hotline to call for urgent issues, so that's a bit of a shame.
VisualCron support gave very knowledgeable answers, though, and the bug I found in one of the setups was fixed in the next release. Once the technical support team comes back to you with an answer, you'll either be provided with a workaround or a fix, so it was pretty good.
On a scale of one to five, I'm rating the support for VisualCron a four. It would have been a five if the response was a bit quicker.
Which solution did I use previously and why did I switch?
My previous company remained with VisualCron because you don't even need a programmer to move existing workflows to the tool, including setting up VisualCron. It was more point-and-click-and-drag-and-drop instead of real programming, and this was a big requirement for the company. Other tools need a real programmer, while VisualCron doesn't, so sticking with the tool was a no-brainer.
VisualCron worked for the company, and it had more out-of-the-box integrations. The tool has a wide spectrum of existing interfaces with Azure, Microsoft, and even Oracle products.
How was the initial setup?
The initial setup for VisualCron was easy because it just required following the wizard, then clicking Next, Next, then it's done.
On a scale of one to five, my rating for the VisualCron setup is a four.
What about the implementation team?
VisualCron was implemented in-house. My previous company was a very small media company with less than one hundred people, and it didn't have that many technical people, so everything needed to be very easy because if the setup or process was complex, and the person who did that left the company, then nobody would know what to do, so everything needed to be clear.
What's my experience with pricing, setup cost, and licensing?
VisualCron is correctly priced because it wasn't very cheap, and it wasn't overly expensive, so the price for it was set correctly. When my previous company bought VisualCron, it was €800 per server per year.
On a scale of one to five, I would rate the pricing for VisualCron a five because it was just right. The tool was affordable, and it has one of the most competitive pricing in the market.
What other advice do I have?
Two colleagues handled the configuration and setup for VisualCron, but the flows were defined within the system and used throughout the whole company, so a hundred or so people used VisualCron.
VisualCron was used daily because all the flows ran constantly, and the company I was with during that time had a lot of different use cases, so people were always running jobs, and over two hundred different workflows were running on VisualCron.
My rating for VisualCron is a nine out of ten because I was very happy with it.
I was a customer of VisualCron.