ThoughtSpot Reviews

Name: ThoughtSpot
Brand: ThoughtSpot
Rating: 4.0 (16 reviews)

4.0 out of 5

16 reviews
93% willing to recommend

What is ThoughtSpot?

ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.

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ThoughtSpot is the #5 ranked solution in top Embedded BI Tools, #8 ranked solution in top Data Visualization solutions, and #11 ranked solution in top Business Intelligence Tools. PeerSpot users give ThoughtSpot an average rating of 8.0 out of 10. ThoughtSpot is most commonly compared to Microsoft Power BI: ThoughtSpot vs Microsoft Power BI. ThoughtSpot is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.

Helped 864,155 peers since 2012

Featured ThoughtSpot reviews

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.

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Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

I encountered limitations mainly around UI and dashboard configuration. The widgets are simple with limited flexibility or customization. I would like more customization options. Additionally, handling governance when there are many models and dashboards is complex. There is no way to organize assets by business unit, only a list with tags, which is not convenient.

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Robert Thorpe

head of commercial at Assimil8 Ltd.

The initial setup is medium in complexity. As an implementer of ThoughtSpot, modeling capabilities are required to get ThoughtSpot operational. We build some live boards for the customer so they can get started with it. Then we hand it over to the customer to continue and administer the platform as they see fit.

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ThoughtSpot mindshare

Product category:

As of August 2025, the mindshare of ThoughtSpot in the BI (Business Intelligence) Tools category stands at 1.6%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

PeerResearch reports based on ThoughtSpot reviews

Type	Title	Date
Category	BI (Business Intelligence) Tools	Aug 1, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 1, 2025	Download
Comparison	ThoughtSpot vs Microsoft Power BI	Aug 1, 2025	Download
Comparison	ThoughtSpot vs Tableau	Aug 1, 2025	Download
Comparison	ThoughtSpot vs SAP Analytics Cloud	Aug 1, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	20.4%	93%	324 interviews Add to research
Tableau	4.2	15.4%	89%	307 interviews Add to research

Valuable Features

ThoughtSpot's core functionality enables users to search and drill down into data efficiently. Users value its intuitive interface, fast load times, and scalability. Ad hoc data exploration and query-based search allow users to modify reports easily, providing power to decision-makers. Its UI, UX, and AI-driven engine enhance user experience and data insights. Compatibility with various databases and integrations simplifies data handling. Self-service capabilities reduce costs and allow non-technical users to create analytics effortlessly.

"ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly."
"ThoughtSpot is much easier to work with and maintain than other BI solutions, and it significantly reduces costs related to manual labor."
"The self-service analytics capabilities are unrivaled, making it a top-notch solution."

Room for Improvement

ThoughtSpot's visualization capabilities require enhancement, particularly in geospatial and customizable chart features. Its integration with databases needs improvement for better connectivity and data redundancy reduction. Users desire greater dashboard customization and flexibility in pin sizing and calendar settings. Functional issues exist with query building, organization of assets, and data loading processes. The platform also lacks advanced formulas and functions, requiring more intuitive design to align with competitors like Power BI and Tableau.

"The prediction model needs improvement. While NLQ is working perfectly fine and the data understanding capabilities of ThoughtSpot are good, there is room for improvement."
"ThoughtSpot lacks an intermediate layer for data loading, unlike Qlik, which affects dashboard stability when the database has issues."
"A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to create a workaround, which impacted performance by loading pinboards slowly."

ROI

Organizations experience value from ThoughtSpot, primarily through time savings for individuals making strategic decisions. They find it easy to use, supporting new use cases efficiently. Users report seeing returns even during initial phases, with some achieving improved sales through targeted marketing. Although not all users measure returns, ThoughtSpot reduces costs by decreasing manual reporting labor and offers significant time savings compared to other tools.

Pricing

ThoughtSpot offers competitive enterprise pricing, generally less than Tableau but more than Power BI. Pricing models vary, allowing flexibility, particularly for smaller companies. Users appreciate being billed based on data input rather than user count. While some find costs high, others consider pricing reasonable with room for negotiation. Overall, ThoughtSpot's pricing aligns with similar BI tools and is perceived as fair for the benefits offered.

"I give the pricing a six out of ten."

Popular Use Cases

ThoughtSpot is used for internal operations, self-service BI, and embedding into applications. Users leverage it for dashboards, reporting, exploring data sets, ad hoc reporting, and visualizing KPIs. It supports various departments in areas like sales, finance, and marketing, allowing teams to perform analytics, create reports, and derive insights without technical expertise. ThoughtSpot's search and pin features facilitate easy data querying, aiding businesses in decision-making and presentations.

Service and Support

ThoughtSpot customer service and support are generally appreciated for responsiveness and expertise. Technical support is usually quick and helpful, but some users find it lacks proactivity and a robust knowledge base. Support ratings vary, with several users rating it between six and eight out of ten, while some experience delays and insufficient assistance. A dedicated customer success contact and online ticket submissions with a prompt response time add value.

Deployment

Users found ThoughtSpot's initial setup to be generally straightforward, often highlighting strong customer support. While some mention cloud setups being easier, others focus on seamless integration with databases. Teams for implementation are small, ranging from three to five people. Timeframes vary, with one instance taking only about an hour. Notably, ThoughtSpot's drag-and-drop feature and compatibility ease data integration despite occasional challenges, such as initial complexity with features like TML and security rules.

Scalability

ThoughtSpot is deemed scalable, particularly when integrated with Snowflake, allowing automatic scaling. Users report managing large user bases, though complexities arise in roles and security. Some find governance challenging with multiple dashboards. Negotiating contracts wisely influences scalability. It accommodates thousands of users without significant issues yet lacks advanced features compared to competitors like Tableau. Most rate its scalability eight out of ten, indicating satisfaction but noting potential for adding new features.

Stability

ThoughtSpot operates with high stability, efficiently managing large datasets and surpassing many other BI tools in speed. Users report minimal downtimes or crashes, with smooth upgrades. Some incidents persist, like prolonged indexing after changes and issues with resizing columns. They find the feature set mature and dependable, though occasionally encountering enhancements needed for integration, primarily between DBT and ThoughtSpot. Resource-consuming workarounds for missing features have occasionally led to performance reductions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ThoughtSpot Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Retailer

University

Insurance Company

Performing Arts

Construction Company

Real Estate/Law Firm

Consumer Goods Company

Educational Organization

Logistics Company

Comms Service Provider

Hospitality Company

Recreational Facilities/Services Company

Government

Media Company

Pharma/Biotech Company

Legal Firm

Outsourcing Company

Non Profit

Energy/Utilities Company

Wholesaler/Distributor

Transportation Company

Marketing Services Firm

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Learn more about ThoughtSpot

The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.