Sophos XGS is a comprehensive network security solution designed to protect organizations from advanced threats. It combines next-generation firewall capabilities with advanced threat protection, web filtering, and application control.
The most valuable features of Sophos XGS include:
Improvements that could be made on Sophos XGS include:
ROI for Sophos XGS is generally positive and satisfactory. Users have found that the appliance effectively guards against attacks and prevents ransomware, resulting in a significant return on investment. While larger companies may not see as much ROI, smaller businesses benefit from the solution's effectiveness and efficiency over time.
Sophos XGS pricing varies among reviewers. Some consider it moderate, while others find it expensive. Additional costs may be involved, such as appointing IT experts or purchasing separate web server licenses. However, compared to competitors like Fortinet and Palo Alto, Sophos XGS is generally considered more affordable. There are different licensing options available, including yearly licenses and three-year licenses.
Sophos XGS is primarily used for securing networks and traffic for customers. It is also used as a VPN and for web filtering, allowing sites to connect to data centers. Another common use case is for customers who use CMGs that manage the gateway of Microsoft.
Sophos XGS is used as a firewall, providing site-to-site VPN and FSL VPN for end users. It is also used for web filtering, URL blocking, and access point integration. Additionally, Sophos XGS is used to protect enterprise endpoint devices and secure network and internet connections.
It serves as a layer 7 next-generation firewall, providing access control and customization of rules for security.
Other use cases include security, authentication, and managing internet access for employees. It is deployed at the edge of network infrastructures and used for waste filtering, application filtering, and bandwidth management.
Some customers have described the technical support as good, above average, fantastic, and excellent. They have praised the responsiveness, problem-solving abilities, and helpfulness of the support team.
However, there are also complaints about poor support, slow response times, and the need for more localized support in languages like French and Spanish. Some customers have mentioned difficulties in contacting support, delays in receiving assistance, and the need to escalate issues to higher levels.
The initial setup for Sophos XGS is easy and straightforward. It typically takes a day or two to complete, depending on the specific use cases and the magnitude of the customer's environment. The deployment process is not overly complex and can be done by one person in most cases. Some maintenance tasks, such as adding connections, managing them, and checking for errors, are required after the setup.
Sophos XGS is scalable. The solution is used by various organizations, including enterprise businesses, and can handle a significant number of users. However, there are also limitations to scalability depending on the model and physical appliance used. Some users mentioned that the scalability could be improved or that it is not easily scalable due to fixed capabilities.
Sophos XGS stability is generally praised by users. They mention that the solution is stable and reliable, with no bugs, glitches, crashes, or freezes. However, there are a few users who have encountered stability issues, particularly with integrating the firewall with other products. Users appreciate that the management of Sophos XGS can be done through a central management system, making it easier to maintain.
XGS has powerful deep learning technology and can detect and block even the most sophisticated malware and ransomware attacks. It also offers granular control over web access, allowing organizations to enforce policies and prevent access to malicious or inappropriate websites. Additionally, XGS provides application control features, enabling organizations to manage and prioritize network traffic based on specific applications or user groups.
With its intuitive management interface and centralized reporting, XGS offers easy deployment and monitoring of network security.
