Sophos XGS Reviews

Name: Sophos XGS
Brand: Sophos
Rating: 4.0 (83 reviews)

4.0 out of 5

83 reviews
94% willing to recommend

What is Sophos XGS?

Sophos XGS is a comprehensive network security solution designed to protect organizations from advanced threats. It combines next-generation firewall capabilities with advanced threat protection, web filtering, and application control.

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Sophos XGS is the #12 ranked solution in best firewalls. PeerSpot users give Sophos XGS an average rating of 8.0 out of 10. Sophos XGS is most commonly compared to Fortinet FortiGate: Sophos XGS vs Fortinet FortiGate. Sophos XGS is popular among the small business segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 849,686 peers since 2012

Featured Sophos XGS reviews

Nassif Kaleny

IT Manager at Bavaria Egypt S.A.E.

The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats. It just tells me that there is something during a certain time but does not provide information about the type of threats or how to get rid of them. This needs improvement.

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Jaffar Ali

Director Technical Services at TechnoBIZ

People use Sophos XGS because the overall channel support is very good, so they don't face issues. Additionally, it is competitive in pricing against Fortinet in some cases, especially when considering high availability, email subscriptions, and gateways Sophos XGS has provided stability,…

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MUHAMMAD JUNAID ABID

Information Technology Security Analyst at Super Secure

Some of the most critical features for enhancing network security with Sophos XGS include their centralized management system, vulnerability system, and integrated IDS. Additionally, Sophos offers a centralized system available to everyone, even for their smaller models, which is an advantage over Fortinet, which requires separate purchases for similar services.

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Sophos XGS mindshare

As of May 2025, the mindshare of Sophos XGS in the Firewalls category stands at 2.5%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Firewalls

PeerResearch reports based on Sophos XGS reviews

Type	Title	Date
Category	Firewalls	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Sophos XGS vs Netgate pfSense	May 1, 2025	Download
Comparison	Sophos XGS vs Fortinet FortiGate	May 1, 2025	Download
Comparison	Sophos XGS vs OPNsense	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Fortinet FortiGate	4.2	21.4%	90%	330 interviews Add to research
Netgate pfSense	4.3	13.3%	93%	217 interviews Add to research

Valuable Features

Sophos XGS provides ease of management, high-performance processing, cost-effectiveness, and stability. Key features include VPN, threat management, synchronized security linking endpoints and firewalls, application and content filtering, and robust reporting. SD-WAN, link aggregation, and centralized management add value. Its user-friendly interface and simple setup enhance usability. Security features include intrusion detection, malware prevention, web, and application control, enhancing overall protection. It offers competitive pricing and integrates with existing network environments seamlessly.

"I recommend Sophos XGS as it is easy, reliable, has good support, and is flexible and stable."
"It provides good protection services."
"Sophos offers a centralized system available to everyone, even for their smaller models."

Room for Improvement

Sophos XGS needs better integration with Active Directory, enhanced Azure AD authentication, and improved SD-WAN functionality. Its user interface and configurations are complex, making management difficult for large organizations. It faces challenges with firmware stability, customer support, and hardware scalability. Reporting lacks detail, while pricing strategies are high. Improvements are needed in threat detection and performance, including zero-day attack responses, AI integration, and advanced security features. Its marketing and partner engagement should be enhanced.

"The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats."
"Sophos should work on its marketing strategy as it seems to lag behind Fortinet."
"Hardware stability needs improvement."

ROI

Sophos XGS is considered a worthwhile investment for smaller businesses, providing speed and ransomware prevention. Larger companies may not see significant benefits. The device has effectively met security needs and justified its price despite increasing costs. Satisfaction with its performance remains high, offering satisfactory returns by preventing attacks. Calculating exact financial gains is challenging for security appliances, yet users rate the ROI as average and appreciate the device for being cost-effective.

Pricing

Sophos XGS pricing is perceived as moderate, with competitive advantages for small to medium-sized enterprises. Licensing generally requires annual renewal, with costs influenced by hardware model and additional features. Discounts and promotions often make it cost-effective compared to similar solutions like Fortinet and Palo Alto, although some report high initial costs. For many, the pricing strategy, including bundled options, is attractive for meeting compliance needs.

"We paid around 17,000 pounds for a three-year package."
"Sophos XGS is a very expensive solution."
"Sophos XGS is a cost-effective solution."

Popular Use Cases

Sophos XGS is primarily used as a firewall, handling network security, content filtering, VPN, and endpoint protection. Various organizations implement it for tasks like web security, threat management, bandwidth management, and access control. It is employed in diverse environments including enterprises, government sectors, and small to medium businesses. Users appreciate its advanced threat protection, VPN capabilities, and integration potential, often deploying it on-premises or in virtual appliances for robust security.

Service and Support

Sophos XGS customer service and support receive mixed feedback. Many find the technical support responsive and knowledgeable, yet others cite slow response times and inadequate initial assistance. They note room for improvement in quicker problem resolution and language support. While some praise improved recent performance and effective troubleshooting, challenges persist with delays and less helpful first-line support, necessitating escalation for complex issues.

Deployment

Users generally find Sophos XGS's initial setup straightforward and easy, with its user-friendly interface and helpful guidance. Deployment often takes a few hours to a few days, depending on the complexity and user's expertise. Some users note that advanced configurations can be challenging but are manageable with knowledge and experience. Smaller setups are quick, while larger setups may require more time and planning, particularly for those with complex environments.

Scalability

Sophos XGS is generally seen as scalable, but experiences vary. It offers both virtual and physical options with flexibility in user capacity. Some users highlight strong scalability for small to medium businesses, while others face constraints with hardware upgrades. The architecture allows expansion, with many finding it adequate for various organizational sizes, though some note challenges with scaling beyond certain capacities. Increased modularity and software improvements are suggested to enhance adaptability and scalability.

Stability

Sophos XGS is widely praised for its stability, with many finding it reliable and free from bugs or glitches. Some users note that stability issues can arise when capacity is exceeded or after updates requiring restarts. Others report occasional crashing. Comparisons with older versions or competitors reveal improvements, yet some suggest room for further enhancement. Users often rate stability between seven to ten out of ten, highlighting its consistent performance and resilience.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Sophos XGS Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

Comms Service Provider

Educational Organization

Healthcare Company

Financial Services Firm

Hospitality Company

Government

Construction Company

Insurance Company

Real Estate/Law Firm

Retailer

Media Company

Energy/Utilities Company

Legal Firm

Non Profit

Outsourcing Company

University

Transportation Company

Wholesaler/Distributor

Consumer Goods Company

Logistics Company

Recreational Facilities/Services Company

Performing Arts

International Affairs Institute

Pharma/Biotech Company

Engineering Company

Compare Sophos XGS with alternative products

Learn more about Sophos XGS

XGS has powerful deep learning technology and can detect and block even the most sophisticated malware and ransomware attacks. It also offers granular control over web access, allowing organizations to enforce policies and prevent access to malicious or inappropriate websites. Additionally, XGS provides application control features, enabling organizations to manage and prioritize network traffic based on specific applications or user groups.

With its intuitive management interface and centralized reporting, XGS offers easy deployment and monitoring of network security.