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Sophos XG vs Sophos XGS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
6.8
Sophos XG offers significant ROI through enhanced security, cost savings, operational efficiency, and user-friendly interface, providing excellent value.
Sentiment score
1.5
Sophos XGS is valued by users for effective ransomware protection and cost-efficiency despite recent price increases.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
Head ICT at NIC Uganda
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
Manager at rspl
The costs have increased with Sophos XGS in the last few years, with license prices going up by 30%, doubling from $2,500 to about $5,000, which is a big challenge for us.
IT Manager at Bavaria Egypt S.A.E.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
6.4
Sophos XG support is praised for responsiveness but criticized for delays, highlighting regional differences and preference for community resources.
Sentiment score
6.7
Sophos XGS customer support is knowledgeable but often slow, with mixed responsiveness impacting critical situations and language issues.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I rate the technical support a ten out of ten.
IT Manager at Jabalpur Motors Ltd
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
Network and Infrastructure Manager at Sonysugar
When my customers raise a ticket, a customer representative calls them immediately to address their queries.
Sales Representative at AVNS
Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.
Owner at a marketing services firm with 11-50 employees
The technical support of Sophos rates at 10.
it managar at rise tech
I would rate the support a perfect 10.
Ag Systems & Networks Head at UNBS
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
7.0
Sophos XG offers scalable options for small to mid-sized enterprises, though upgrading may need new hardware due to limitations.
Sentiment score
7.2
Sophos XGS offers scalable solutions for varying needs, though some larger setups may require extra hardware enhancements.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
You can scale up to multiple firewalls with centralized management.
Technical Consultant at a media company with 1,001-5,000 employees
You can't upgrade memory or storage on a specific model, which limits scalability.
Technical Services Lead at Telenet Solutions
I rate the scalability a nine out of ten.
Technical Support Engineer at Digitaltrack
I can change what I want easily without interfering with other services or routines.
IT Manager at Bavaria Egypt S.A.E.
I would rate its scalability seven out of ten since modules can be added.
Security Engineer at Mavisco Resources Sdn Bhd
For scalability, you purchase it according to the number of users and traffic; scaling means you would have to buy another product if you exhaust resources.
Ag Systems & Networks Head at UNBS
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
7.9
Sophos XG now offers reliable stability, scoring 8-10, but some configuration updates may impact performance for certain users.
Sentiment score
7.2
Sophos XGS is stable and reliable, with occasional compatibility issues and rare downtimes, but generally receives positive ratings.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
Sophos XG is very stable, even when serving as a DHCP server.
Global IT Manager at Express KItchen
Sophos XG is resource-greedy, affecting performance even on newer computers.
Head of IT at a consultancy with 201-500 employees
It's on 24/7 and has consistently been reliable over the years.
Head ICT at NIC Uganda
It is rated at nine out of ten for stability and is very reliable.
Director Technical Services at TechnoBIZ
Sophos XGS is stable now, and I would rate its stability as a ten out of ten.
IT Manager at Bavaria Egypt S.A.E.
When Sophos introduced firmware version twenty, there was a bug in DCC.
Assistant Manager - IT at PDS Limited
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Sophos XG needs improvements in UI, integration, email protection, scalability, and support, with concerns over pricing and documentation.
Sophos XGS needs improved integration, features, support, and scalability to better compete with rivals like Fortinet.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Senior IT specialist at SAUDIA ALIRLINES
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
The solution should have the ability to be up to date with the most recent threats.
CIO at Nuotek Limited
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Adjunct Professor, Cybersecurity at University of the People
Business cannot stop just because of issues with support.
Sr. Manager (Technology) at Contessabd
It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.
Head of IT at a consultancy with 11-50 employees
The DDNS features are essential for any organization, as it is better not to have a static IP address from an ISP.
it managar at rise tech
After version 18.5, creating a NAT rule has become more complex, requiring the creation of a separate policy and an additional component.
Director Technical Services at TechnoBIZ
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Sophos XG offers competitive pricing with flexible licensing, though licenses can be costly compared to some competitors like SonicWall.
Sophos XGS offers competitive pricing from $150 to $33,000, suitable for SMEs, with options for additional support costs.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
I rate the pricing a ten out of ten.
Owner at Computer Services Professionals
Currently, it costs about four million shillings in Kenya.
Network and Infrastructure Manager at Sonysugar
The cost depends on the package you are in, such as full threat management or basic.
Technical Services Lead at Telenet Solutions
The last instance I purchased was for three years, around $3,700 for SDG 125.
CEO at Tawassul Technology
pricing is rated eight out of ten, indicating that it may be relatively expensive.
Director Technical Services at TechnoBIZ
Sophos XGS is quite expensive, potentially a nine out of ten in terms of cost.
Security Engineer at Mavisco Resources Sdn Bhd
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Sophos XG offers user-friendly management, robust VPN, customizable security features, and synchronized control for comprehensive network protection.
Sophos XGS excels in user-friendliness, robust security features, and scalability, making it ideal for diverse organizations.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
The firewall feature of Sophos XG has been the most effective for threat prevention.
Information Technology Specialist at stelios@biolandenergy.com
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
Founder/Director at Augesys Solutions Pvt Ltd
Visibility features are included in XDR. This provides information on user impact, potential threats on specific machines, source and destination IPs, setup firewall details, and unique identifiers for each machine.
Pre-Sales Architect at network techlab
It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.
Security Engineer at Mavisco Resources Sdn Bhd
I find it much easier than others, like FortiGate, which is complicated in its installation, but Sophos XGS is really easy.
IT Manager at Bavaria Egypt S.A.E.
The threat detection capabilities are effective, especially against CNC and certain viruses not coming through emails.
Director Technical Services at TechnoBIZ
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Sophos XG
Ranking in Firewalls
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
216
Ranking in other categories
No ranking in other categories
Sophos XGS
Ranking in Firewalls
12th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.7%, down from 20.5% compared to the previous year. The mindshare of Sophos XG is 8.4%, down from 10.6% compared to the previous year. The mindshare of Sophos XGS is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate18.7%
Sophos XG8.4%
Sophos XGS2.2%
Other70.7%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
TarunPanchal - PeerSpot reviewer
IT Manager , SAP HANA Administrator at Tara Paints & Chemicals
Decades of expertise lead to seamless installations and robust security
I typically use the Sophos XG Firewall to enhance my cybersecurity by using all layers. The intrusion prevention system impacts my security posture effectively, as we have not faced any ransomware or cyber threats. I have more than 800 servers live from Sophos. The synchronized security feature has proven to be very beneficial, and I have not encountered any issues. Sophos XG Firewall has contributed to reducing overall costs because it helps save money. We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security. Sophos XG uses AI effectively to enhance threat detection and response, securing from AI at the packet level.
Nassif  Kaleny - PeerSpot reviewer
IT Manager at Bavaria Egypt S.A.E.
Dynamic web and mail filtering contribute to improved security measures
The reporting system is very poor. I cannot trace any traffic to our site if it feels some threats. It just tells me that there is something during a certain time but does not provide information about the type of threats or how to get rid of them. This needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
14%
Comms Service Provider
10%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise52
Large Enterprise35
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise10
Large Enterprise17
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
What do you like most about Sophos XGS?
The policies are the greatest feature. They allow us to configure granular control over our network traffic.
What is your experience regarding pricing and costs for Sophos XGS?
I find the cost of the firewall to be moderate; it's reasonable.
What needs improvement with Sophos XGS?
One improvement I would like to see is a better activities log, such as a monitoring log that tracks activity more co...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
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Find out what your peers are saying about Sophos XG vs. Sophos XGS and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.