Sophos XGS Reviews

Sophos XGS is deployed as a gateway firewall with VPN in our network environment, excluding the web server feature and the email filtration feature.

Sophos XGS has been helping us manage the threats specific to our industry, although we have yet to fully utilize its AI capabilities. Its deployment has been pretty good, enhancing the clarity of filtration systems and reducing security costs.

The only filtration works quite nicely. Sophos XGS has been really better, providing clearer filtrations than its predecessor. It is extremely easy to deploy and fast to learn.

The interface is really showing up on the edge now. It needs to be more modern and faster, with more rules visible on a single screen for better details rather than just six rules. The threat detection system could be more GUI-based or provide templates for common threats. We also need more updated version 20 study materials.

We have been using Sophos XGS for close to one year. We started shifting from XG to XGS almost a year ago, and now all our systems have been changed to XGS. XG was used for the previous six years.

Sophos XGS has worked well in terms of stability, with no significant issues reported.

The customer service and support from Sophos have been quite good, with timely and effective responses. Although we rarely need support, when required, it has been prompt.

Positive

We previously worked with SonicWall but switched to Sophos because it was found to be pretty fast. We also briefly considered Palo Alto, which offered great machine and filter systems but had concerns with the support in India at that time.

The initial setup was straightforward and not problematic, as we could deploy it by ourselves without needing external support.

We usually go for three-year subscriptions. For the data center, we deployed units in dual mode and failover mode, which involved significant costs estimated at six lakh rupees.

We evaluated Palo Alto but ultimately chose Sophos due to concerns about Palo Alto's support in India. However, Palo Alto XGS has improved in terms of security and support.

The antivirus aspect of Sophos needs improvement as the current solutions don't complete the job adequately in today's market. There should be templates to address repeated attack modes, saving time instead of relying heavily on detailed engineer setups.

I'd rate the solution eight out of ten.

I sell Sophos XGS and SonicWall products, recommending them for both small and large companies. I handle selling around 100 to 200 units each month. My firm works with Sophos for enhancing network security, reporting on user base vulnerabilities, and managed protection.

The most effective features of Sophos XGS in enhancing my network security have been its ability to report on larger user bases and identify vulnerable users. It provides good protection services. The AI and ML capabilities are beneficial, and it offers a wide range of connectors with competitive brands.

Sophos should work on its marketing strategy as it seems to lag behind Fortinet. Their pricing strategy creates difficulty due to high availability, causing price undercutting without maintaining regular margins.

I have been using their products for 14 years.

Their support is excellent. Any issues are quickly addressed by their support team, which is not common among all OEM manufacturers.

Positive

The main competitors in the region include Fortinet.

The initial setup was very easy and intuitive.

The company is quite aggressive with its pricing, offering discounts. The competitive pricing is beneficial, although a lot of stock in the market affects margins.

I would definitely recommend Sophos XGS to others. I rate the overall solution ten out of ten.

I am using the Sophos firewall, such as the XG series 2300. Some other branches have Sophos and Fortinet. There is an additional failover feature for site to site vpn in Sophos.

Sophos firewall has failover facilities for site to site vpn. When one active tunnel goes down, backup tunnel goes up automatically. It helps my organization to keep the service up always.

Sophos has a centralized management system where I can manage and control all the Sophos firewalls at the same time. They have introduced MDA threats in their latest version. Sophos firewall is a little bit cheaper than Fortinet. Some features are free. There is a central management system, which is a free service from Sophos.

There is no option for right-clicking on any feature after logging into the firewall. I am unable to open a feature in a new tab. In FortiGate, I can do it; in Sophos, I cannot.

I have been working with Sophos for around one and a half years.

When Sophos introduced firmware version twenty, there was a bug in DHCP server. Later, they removed it, and a bug-fix firmware was introduced. Now, the latest firmware version of the firewall is stable

I am satisfied with the support team.

Positive

Before using Sophos, I was working with Cisco ASA Firewall and Fortinet.

It's really easy to configure the firewall.

I will recommend both Sophos and Fortinet. 

Overall, I rate Sophos firewall nine out of ten. There is no option for right-clicking on any feature after logging into the firewall. It would be helpful if there is right-click option here.

I am a customer and end-user support using Sophos XGS.

Sophos XGS has provided good efficiency and good sharing.

I find DLP, API, IP, SDK, and web control to be valuable features. I also like the dynamic roles, application visibility, and policy test.

All the security features could be better.

I have used Sophos XGS for one year.

The solution has high stability, rated ten out of ten.

The solution is highly scalable, rated ten out of ten.

I rate the customer service and support as ten out of ten.

Positive

Before Sophos XGS, I used a CyberPro product, however, it was outdated and did not provide sufficient support.

The initial setup was easy, and the documentation was very well-written.

The deployment was done in-house by three to four people.

The pricing of Sophos XGS is not very high or very low; it's medium.

I recommend Sophos XGS because it is easy to use, more secure, and scalable.

I'd rate the solution ten out of ten.

I use Sophos XGS for networking purposes, particularly for wireless LAN and security. It is used as a firewall.

Sophos XGS is cost effective and provides all necessary security features and throughput. It includes internal control policy and security features comparable to other brands like Cisco but at a more affordable price.

The user interface has improved significantly over the past few years, and having a more competitive price model could make it a preferable choice for customers. It would be beneficial if Sophos XGS offered an end-to-end solution with competitive pricing.

I have been using Sophos products for more than four years, specifically using the XGS product for about two years.

I have no issues with the stability of the product and love using it.

Scalability is possible with Sophos XGS, and I would rate it an eight out of ten for scalability.

Technical support from Sophos is always available and not a challenge.

Positive

For technical people like me and my team, setting up Sophos XGS is not difficult. The setup process is manageable for those who know the basics and core of the technology.

If the pricing model is more flexible or lower, it would be highly preferable, making it a more competitive option for users.

Palo Alto and Fortinet are some of the competitors. However, Sophos is preferred due to its cost-effectiveness and comprehensive feature set.

I'd rate the solution eight out of ten.

Our primary use case is focused on renewing outdated firewalls and providing VPN capabilities without additional licensing costs.

The firewall helped by providing VPN licensing for free, unlike other vendors that charge for VPN.

The application filtering, especially cloud filtering, is valuable. It's able to detect cloud applications like Zoom or Microsoft Teams and allows traffic shaping based on the application.

VPN setup could be improved. Fixing some bugs would also be beneficial.

I have been working with Sophos XGS firewall for approximately two years and one month.

The solution is very stable as long as there's no power outage or similar interruption.

The firewall is quite scalable. I would rate its scalability seven out of ten since modules can be added.

Customer support is generally good. There may be delays with standard support due to inexperienced first-level support. Overall, I would rate it seven out of ten.

Neutral

The initial setup for the XGS firewall can be rated as seven out of ten due to VPN setup challenges.

Sophos XGS is quite expensive, potentially a nine out of ten in terms of cost, making it much pricier than other firewalls.

I recommend it for its user-friendly interface. Even novice users can catch up quickly without confusion.

I'd rate the solution seven out of ten.

The primary use case is for cybersecurity strategies. Sophos XGS is used for its strong features like IPS (Intrusion Prevention System) and application control.

Threat intelligence of Sophos benefits by providing site intelligence and integration of AI helps with security.

Sophos offers strong features such as IPS and application control that are particularly valuable.

Some features need remuneration and there are performance improvements required.

I have used the solution for more than a year.

On a scale of one to ten, I would rate the stability as an eight out of ten.

I consider the scalability to be sufficient.

Support could be improved as they sometimes respond slowly and are not very knowledgeable. On a scale of one to ten, I would rate the customer service at an eight.

Positive

The previous product used was FortiGate.

The deployment had some complexities.

I managed the deployment alone with some help.

On a scale of one to ten, I would rate the pricing of Sophos XGS at an eight out of ten. Cost and pricing of the product were aspects I considered.

Only Fortinet was evaluated.

I'd rate the solution nine out of ten.

We are using Sophos XGS in our organization primarily because it integrates well with Software Central and is good for smaller teams. It requires fewer people to monitor it.

Sophos XGS helps us with diagnosing issues, giving us a breakdown of what the data is actually saying. It has centralized our operations by integrating everything into Software Central.

The most valuable features of Sophos XGS are its integration into Software Central and its threat intelligence capability. Everything integrates into Software Central, making operations very seamless. 

The threat intelligence capability works well; we recently had a penetration test that showed it is performing well. Also, the AI capabilities help us diagnose potential issues and provide a breakdown of what the data is communicating.

A feature that could be improved in Sophos XGS is the ability to perform internal vulnerability checks. This would provide more comprehensive security by checking both external and internal vulnerabilities on the same appliance.

We have been working with Sophos XGS for just over a year.

Sophos XGS is very stable. We only had a couple of minor issues, which were resolved very quickly.

Sophos XGS's scalability is excellent; I would rate it a ten. Adding other sites took very little time and did not cause significant issues.

We are very satisfied with the customer service and support. I would rate the support from Sophos XGS a ten out of ten.

Positive

We used to use a WatchGuard firewall before switching to Sophos. We switched because Sophos offers a centralized platform that integrates everything we need.

The initial setup was handled by a third party, and the handover was very straightforward. Overall, it was straightforward when we got into it.

The implementation was carried out by a third party. The process was smooth and straightforward.

Sophos XGS has done its job effectively so far. We are very satisfied with its performance and ability to meet our security needs.

We paid around 17,000 pounds for a three-year package. The cost is reasonable and comparable to our previous solution.

Before Sophos, we were using WatchGuard, but we switched to Sophos for better integration and centralized management.

I highly recommend Sophos XGS to those considering using it, especially small teams. It's easy to use and integrates all Sophos products, such as endpoints, into one central portal.

I'd rate the solution nine out of ten.