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Sophos XGS pros and cons

Vendor: Sophos
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Sophos XGS provides a fast and efficient processor, improving traffic speed and firewall management.
It is easy to set up, manage, and scale, making it suitable for various company sizes.
The threat management and VPN capabilities are highly valued features.
Sophos XGS is stable, reliable, and offers strong protection features, including intrusion prevention and web security.
Its cost-effectiveness and centralized management system contribute to reduced security costs and increased operational efficiency.

CONS

Sophos XGS could improve integration with Active Directory and Azure AD.
It lacks a Network Access Control feature, common in competing firewalls.
Reports provided by Sophos XGS are not detailed, and reporting capabilities need improvement.
Customer service and technical support are slow and need improvement.
Setup and configuration processes are complex and could be simplified.
 

Sophos XGS Pros review quotes

GM
Owner at supernovatel
Feb 22, 2022
One of the main advantages of Sophos XGS is the processor. You don't have to wait a long time for when you are managing the firewall and the traffic is faster now.
LauriLaanenurm - PeerSpot reviewer
Network and Security Engineer at Datafox OÜ
Mar 28, 2022
Easy to set up firewall product, that's also easy to manage and scale.
reviewer1449147 - PeerSpot reviewer
RSSI at a energy/utilities company with 10,001+ employees
Apr 10, 2022
The initial setup is straightforward.
Learn what your peers think about Sophos XGS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
Mohammed_Sajid - PeerSpot reviewer
Information Technology Network Administrator at abl
Apr 27, 2022
The threat management system and VPN are most valuable.
ES
Senior Technical Engineer at Infinigate Norway
Apr 27, 2022
Sophos XGS that's a good firewall. If you use the endpoint, then you have what Sophos calls synchronized security. That will mean that if one of the endpoints is affected, it will be automatically set in isolation.
Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC
Apr 27, 2022
The solution is cost-effective and easy to manage.
Bhanu Brahmaji - PeerSpot reviewer
Senior Network Engineer at Prospecta Technologies Pvt Ltd
May 13, 2022
There are good KCL rules and policies as well as NATing rules.
SU
Presales Consultant Information Security Services at Team Computers
Apr 30, 2022
The most valuable feature of Sophos is the VPN solution. I also value their threat management, IPS IDS features and login features with single sign-on.
Samir Shah - PeerSpot reviewer
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
May 8, 2022
The scalability of Sophos XGS is very good.
ErcanSonmez - PeerSpot reviewer
Information Technology Manager at OPLOG
May 13, 2022
The product was easy for us to install.
 

Sophos XGS Cons review quotes

GM
Owner at supernovatel
Feb 22, 2022
Sophos XGS could improve by having better integration with Active Directory.
LauriLaanenurm - PeerSpot reviewer
Network and Security Engineer at Datafox OÜ
Mar 28, 2022
What could be improved in Sophos XGS is its connectivity with Azure AD. It's best if it could work directly without using any servers locally, or in the data center, and this functionality should be made available in this product.
reviewer1449147 - PeerSpot reviewer
RSSI at a energy/utilities company with 10,001+ employees
Apr 10, 2022
Sophos XGS could improve by having a Network Access Control(NAC). This feature is a basic function in other firewalls and should be added, such as Palo Alto.
Learn what your peers think about Sophos XGS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
Mohammed_Sajid - PeerSpot reviewer
Information Technology Network Administrator at abl
Apr 27, 2022
Reporting could be improved. The structure could be better because most of the reports aren't detailed.
ES
Senior Technical Engineer at Infinigate Norway
Apr 27, 2022
In the new release 19, there should be the implementation of a cloud service that you can use to set up the IPSec tunnels, and the SD-WAN from the WAN dashboard, and then you can push that configuration out to every firewall that you have.
Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC
Apr 27, 2022
Support could be improved.
Bhanu Brahmaji - PeerSpot reviewer
Senior Network Engineer at Prospecta Technologies Pvt Ltd
May 13, 2022
There can be lag time when updating an operating policy.
SU
Presales Consultant Information Security Services at Team Computers
Apr 30, 2022
Sophos XGS needs improvement with the threshold values. Other solutions have the capacity to handle more users.
Samir Shah - PeerSpot reviewer
CEO / Managing Director at Infinity Access Technologies Pvt Ltd
May 8, 2022
When it comes to different interfaces there is some speed issue that can be improved in Sophos XGS.
ErcanSonmez - PeerSpot reviewer
Information Technology Manager at OPLOG
May 13, 2022
It has recently started to suddenly block and crash.