Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.


| Product | Mindshare (%) |
|---|---|
| Pulseway | 2.0% |
| Kaseya VSA | 15.0% |
| NinjaOne | 12.0% |
| Other | 71.0% |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Zabbix | 4.2 | N/A | 95% | 108 interviewsAdd to research |
| SolarWinds NPM | 4.1 | N/A | 92% | 160 interviewsAdd to research |
Pulseway offers flexible pricing for its IT management solution. Plans start at $85 per month for the Team plan, including five endpoints. Pricing increases with additional features and endpoints. Enterprise plans allow customization based on specific needs, with quotes offered upon request. Users report good value for money, though pricing may escalate with expanding requirements.
Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.
Some of Pulseway’s benefits and features include:
Dell, Canon, Siemens, Harvard University, Northwestern University
| Author info | Rating | Review Summary |
|---|---|---|
| Owner at Beerepoot Automatisering B.V. | 4.5 | I find Pulseway provides excellent monitoring, remote control, and a mobile app for 24/7 support, proving stable, scalable, and easy to set up with low costs. My only wish is for single-customer scripting capabilities. |
| Owner at Hogan's Systems Consulting, LLC | 4.0 | I use Pulseway for server and desktop monitoring, receiving notifications for events like service stoppages. Although I wish for a desktop app, its mobile capabilities suffice. It was my first choice, and while others are pricier, they offer no additional benefits for me. |
| Cyber Security Analyst L2 at a tech services company with 51-200 employees | 5.0 | I find Pulseway excellent for IT infrastructure monitoring, rating it 10/10 due to great features and easy setup. However, I'd like to see GUI improvements, VOIP monitoring, and faster technical support response times. |
| Application Security Analyst at a tech services company with 51-200 employees | 4.0 | I found Pulseway very useful for remote IT support, handling global user issues and deployments. Remote control with admin access was key. However, I experienced occasional speed and minor glitches, especially with distant users, rating it 8/10. |
| System Administrator at a consultancy with 1-10 employees | 4.0 | I'm very satisfied with Pulseway, rating it 8/10. It simplifies system monitoring, remote control, and automated Windows updates, greatly reducing administrative burden. Setup is easy, and it’s stable, but technical support isn't excellent. |
| Director / Lead Engineer at Batten Services International Limited | 4.0 | I find Pulseway a robust, reasonably priced RMM solution crucial for our workflow, offering excellent stability and customer service. My only significant issue is the lack of Mac remote desktop assistance, which is a major inconvenience. |