

ThousandEyes and Pulseway compete in the network visibility and remote management software market. ThousandEyes has an upper hand in network insights and integration capabilities, while Pulseway leads in remote management ease and mobile functionality.
Features: ThousandEyes offers deep network visibility with integration into Cisco products, comprehensive ISP monitoring, and detailed path analysis. Pulseway provides intuitive remote management features, fast setup, and a mobile app for real-time updates and remote control.
Room for Improvement: ThousandEyes can enhance application-level monitoring, integration with dashboard tools, and direct network device monitoring. Pulseway requires improved speed in remote operations, more scripting customization, and better hardware monitoring extensions.
Ease of Deployment and Customer Service: ThousandEyes provides on-premises deployment options with strong support and some noted need for faster deployment response times. Pulseway offers multiple cloud deployment models and good, responsive technical support.
Pricing and ROI: ThousandEyes positions as a premium solution with high ROI for its advanced features, suited for larger organizations. Pulseway is more cost-effective with low licensing costs, providing value for straightforward RMM functionality.
| Product | Mindshare (%) |
|---|---|
| ThousandEyes | 1.7% |
| Pulseway | 0.6% |
| Other | 97.7% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.
Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.
What features does Pulseway offer?Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.
ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.
ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.
What are the key features of ThousandEyes?Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.