Pulseway vs ThousandEyes comparison

Why PeerSpot?

Pulseway and Cisco are both solutions in the Network Monitoring Software category. Pulseway is ranked #77, while Cisco is ranked #8 with an average rating of 8.4. Pulseway holds a 0.7% mindshare in NMS, compared to Cisco’s 1.6% mindshare. Additionally, 100% of Pulseway users are willing to recommend the solution, compared to 96% of Cisco users who would recommend it.

Pulseway

Read 6 Pulseway reviews

3,951 Views
2,450 Comparison Views

100% willing to recommend

ThousandEyes

Read 34 ThousandEyes reviews

11,863 Views
8,897 Comparison Views

96% willing to recommend

Pulseway

ThousandEyes

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ThousandEyes and Pulseway compete in the network visibility and remote management software market. ThousandEyes has an upper hand in network insights and integration capabilities, while Pulseway leads in remote management ease and mobile functionality.

Features: ThousandEyes offers deep network visibility with integration into Cisco products, comprehensive ISP monitoring, and detailed path analysis. Pulseway provides intuitive remote management features, fast setup, and a mobile app for real-time updates and remote control.

Room for Improvement: ThousandEyes can enhance application-level monitoring, integration with dashboard tools, and direct network device monitoring. Pulseway requires improved speed in remote operations, more scripting customization, and better hardware monitoring extensions.

Ease of Deployment and Customer Service: ThousandEyes provides on-premises deployment options with strong support and some noted need for faster deployment response times. Pulseway offers multiple cloud deployment models and good, responsive technical support.

Pricing and ROI: ThousandEyes positions as a premium solution with high ROI for its advanced features, suited for larger organizations. Pulseway is more cost-effective with low licensing costs, providing value for straightforward RMM functionality.

To learn more, read our detailed Pulseway vs. ThousandEyes Report (Updated: September 2026).

Buyer's Guide

Pulseway vs. ThousandEyes

September 2026

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Helped 915,383 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pulseway

Ranking in Network Monitoring Software

77th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (28th), Remote Monitoring and Management (RMM) (17th)

ThousandEyes

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.7%, up from 0.2% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ThousandEyes	1.6%
Pulseway	0.7%
Other	97.7%

Network Monitoring Software

Featured Reviews

reviewer2132892

Owner at Hogan's Systems Consulting, LLC

Great notifications, a wide variety of features, and excellent monitoring capabilities

It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

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Siddumanisria Mindi

Network engineer at a tech vendor with 10,001+ employees

Monitoring has transformed internet visibility and speeds up resolving external service issues

ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It gives you remote control and has a mobile app."

"The solution has great workflow and server modules."

"They provide a lot of features; it's good and easy software."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"The setup is simple."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"It has made life a lot easier for the administrators."

More Pulseway pros

"ThousandEyes actually advanced the troubleshooting part and the monitoring of the devices, or I would say the management of the devices with monitoring and to identify the root cause."

"My favorite feature is that we were able to see everything on a map."

"ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly."

"One feature I liked is end-user monitoring."

"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."

"Overall, I would rate ThousandEyes nine out of ten."

"The advice I would give to those looking into using ThousandEyes is about the possibilities it offers to the operations teams, as ThousandEyes is an extremely powerful solution that makes operations able to detect issues effectively."

"The company provides excellent service."

More ThousandEyes pros

Cons

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"There are some bugs or glitches."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"They have good technical support but it's not excellent."

"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."

"ThousandEyes definitely has differentiators versus the peers in the space, as there are other tools that are a bit more user-friendly to configure, especially around enterprise agents; for example, when upgrades are required, it sometimes needs a complete de-installation and re-installation of a newer version, which leads to a bit of administrative overhead from time to time, but overall, it has been an excellent product."

"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."

"I think ThousandEyes could include some other devices or servers and that kind of monitoring capability which currently ThousandEyes is not using."

"Regarding the user interface, I appreciate dropdowns, but I prefer a guided experience where the interface explains itself instead of requiring extensive searching to reach a point."

"They only offer synthetic requests."

"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."

"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."

More ThousandEyes cons

Pricing and Cost Advice

Information not available

"It is a quite expensive solution."

"The solution costs several thousand dollars per year."

"The solution is cheap."

"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."

"The solution's pricing is cheap; I rate it a five out of ten."

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Top Industries

By visitors reading reviews

Construction Company

13%

Outsourcing Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	24

Questions from the Community

Ask a question

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What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What needs improvement with ThousandEyes?

I think ThousandEyes can be improved, specifically the licensing model. It's too complex, too expensive, and it takes a lot of time to manage the licensing model. My experience with pricing, setup ...

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What is your primary use case for ThousandEyes?

My main use case for ThousandEyes is path monitoring. I use ThousandEyes for path monitoring to see how my traffic is flowing in my network, what the hops are in between, and then see at what hop e...

See all answers

Comparisons

Zabbix vs Pulseway

Compared 7% of the time

SolarWinds NPM vs Pulseway

Compared 5% of the time

Kaseya VSA vs Pulseway

Compared 5% of the time

Microsoft Configuration Manager vs Pulseway

Compared 4% of the time

ConnectWise Automate vs Pulseway

Compared 4% of the time

More Pulseway Competitors

SolarWinds NPM vs ThousandEyes

Compared 4% of the time

Zscaler Digital Experience (ZDX) vs ThousandEyes

Compared 4% of the time

Catchpoint vs ThousandEyes

Compared 3% of the time

HPE Aruba Networking UXI vs ThousandEyes

Compared 3% of the time

Kentik vs ThousandEyes

Compared 3% of the time

More ThousandEyes Competitors

Product Reports

Buyer's Guide

Pulseway

September 2026

Download Pulseway product report

Buyer's Guide

ThousandEyes

September 2026

Download ThousandEyes product report

Overview

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.

ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.

What are the key features of ThousandEyes?

End-to-End Monitoring: Provides comprehensive insights across networks, applications, and users.
Real-Time Alerts: Sends immediate alerts for network disturbances or performance issues.
Network Path Visualization: Offers detailed views of network paths for easy diagnostics.
Application Insights: Delivers in-depth analytics on application performance.

What benefits or ROI can users expect from ThousandEyes?

Time Savings: Reduces diagnosis and troubleshooting time with advanced analytics.
Improved User Experience: Enhances network reliability, leading to better user satisfaction.
Increased Employee Satisfaction: Streamlines network operations, boosting employee efficiency.
Prevention of Downtime: Identifies potential issues early to avoid service interruptions.

Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.

Cisco

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

Buyer's Guide

Pulseway vs. ThousandEyes

September 2026

Free Report: Pulseway vs. ThousandEyes

Find out what your peers are saying about Pulseway vs. ThousandEyes and other solutions. Updated: September 2026.

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