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Proofpoint Threat Response Reviews

Vendor: Proofpoint
4.0 out of 5
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What is Proofpoint Threat Response?

Proofpoint Threat Response effectively manages and mitigates email threats like malware and phishing. It offers advanced features for email management, including auto-pull and restore functionalities, to enhance security postures.

Get the Proofpoint Threat Response Buyer's Guide and find out what your peers are saying about Proofpoint Threat Response, ServiceNow Security Operations, Cofense Platform and more!
Proofpoint Threat Response is the #3 ranked solution in top Security Incident Response solutions. PeerSpot users give Proofpoint Threat Response an average rating of 8.0 out of 10. Proofpoint Threat Response is most commonly compared to ServiceNow Security Operations: Proofpoint Threat Response vs ServiceNow Security Operations. Proofpoint Threat Response is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.
Buyer's Guide
Proofpoint Threat Response
April 2026
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Helped 892,611 peers since 2012

Featured Proofpoint Threat Response reviews

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Proofpoint Threat Response mindshare

As of May 2026, the mindshare of Proofpoint Threat Response in the Security Incident Response category stands at 6.7%, down from 17.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
Proofpoint Threat Response6.7%
VMware Carbon Black Cloud9.6%
ServiceNow Security Operations9.1%
Other74.6%
Security Incident Response

PeerResearch reports based on Proofpoint Threat Response reviews

TypeTitleDate
CategorySecurity Incident ResponseMay 2, 2026Download
ProductReviews, tips, and advice from real usersMay 2, 2026Download
ComparisonProofpoint Threat Response vs ServiceNow Security OperationsMay 2, 2026Download
ComparisonProofpoint Threat Response vs Trellix Helix ConnectMay 2, 2026Download
ComparisonProofpoint Threat Response vs VMware Carbon Black CloudMay 2, 2026Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow Security Operations4.09.1%95%23 interviewsAdd to research
Cofense Platform0.04.4%0%1 interviewAdd to research
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

Proofpoint Threat Response's Auto-Pull feature is highly valued, allowing instant removal of emails from users' mailboxes. This capability outshines competitors like Cisco and Barracuda. Automation and integration, including auto-restore for false positives and leveraging advanced threat detection feeds, enhance its efficiency. Users appreciate email checking and spam blocking, describing it as SOAR-lite functionality. It streamlines managing incidents, providing swift responses to security threats impacting large numbers of users.
  • "Proofpoint has reduced the number of major attacks on our systems."
  • "This is truly a top-notch feature, and I have not seen such good functionality from the same kind of feature in any other tool so far."
  • "Our ROI is100%. Our entire management and decision makers are very impressed and happy with this product."

Room for Improvement

  • "The product has some quirks that could be improved."
  • "The interface within Threat Response could be made simpler."
  • "If the reporting gets improved then it would be better, but the product is running amazing as it is."

Pricing

  • "The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
  • "It's quite affordable to have it with this much functionality and ease to administrate."

Stability

Proofpoint Threat Response is praised for its stable performance and efficient resource management, with many noting no issues for two years and a 99.9% stability rating. Users appreciate its dashboard simplicity, even when processing large volumes of emails without freezing. Some, however, mention challenges related to company size and database scalability, rating stability at six out of ten, while others give it a nine.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Proofpoint Threat Response Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Financial Services Firm
17%
Healthcare Company
10%
University
9%
Comms Service Provider
9%
Construction Company
8%
Energy/Utilities Company
8%
Manufacturing Company
8%
Outsourcing Company
6%
Insurance Company
5%
Computer Software Company
5%
Retailer
3%
Legal Firm
3%
Wholesaler/Distributor
1%
Government
1%
Logistics Company
1%
Marketing Services Firm
1%
Performing Arts
1%
Religious Institution
1%
Renewables & Environment Company
1%
Transportation Company
1%

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Learn more about Proofpoint Threat Response

With Proofpoint Threat Response, organizations benefit from features that streamline email security through automation and seamless integration with threat detection services. It effectively blocks potential spam and facilitates efficient incident handling via its robust API. Despite its superiority in functionality, some areas need refinement, such as interface simplicity for alert management and better integration with platforms like ServiceNow. Users also note the need for improved technical support, pricing strategies, and reporting tools. Large enterprises encounter scaling issues, especially with the on-premise version.

What are the key features of Proofpoint Threat Response?
  • Auto-Pull and Auto Restore: Efficient email management, quick retrieval, and threat prevention.
  • Advanced Threat Detection: Seamless integration to block potential spam and threats.
  • API and Automation: Facilitates efficient incident handling.
  • Automatic Feeds: Enhances threat detection capabilities.
What benefits should organizations look for in Proofpoint Threat Response?
  • Enhanced Security: Robust email threat management and mitigation.
  • Operational Efficiency: Streamlined processes through automation and integration.
  • Cost-effectiveness: Potential for better pricing models and improved support.
  • Scalability: Adaptability for different organizational sizes despite current challenges.

Proofpoint Threat Response is widely employed in healthcare and other industries to fortify email communication security. Its integration with Microsoft Exchange and collaboration with tools like Proofpoint TAP and PPS ensures interception and removal of threats, protecting sensitive communications even post-delivery.

Proofpoint Threat Response customers

University of Waterloo, Akorn, Fenwick and West LLP

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Product Categories

Product Categories
Security Incident Response

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Proofpoint Threat Response Reviews Summary
Author infoRatingReview Summary
Chief Engineer at a healthcare company with 10,001+ employees3.0We use Threat Response Autopull to manage emails in Office 365, valuing its automation in email threat handling. However, the on-premise version struggles with scalability issues for large companies, prompting us to consider switching to cloud solutions.
Senior Information Security Analyst at a healthcare company with 1-10 employees4.5I find Proofpoint Threat Response's Auto-Pull feature outstanding for instantly removing malicious emails, better than competitors. However, the interface could be simpler, especially with alert management and integrating with external ticketing systems.
Senior Project Manager at CAP Holding S.p.A.4.5I use Proofpoint Threat Response to manage and verify emails on our Microsoft Exchange server, primarily to block spam. The platform is effective for email checks, but its technical support and pricing need improvement. Other solutions weren't considered.
Dipl.Ing.3.5I've used Proofpoint for eight years as an anti-malware tool, which reduced major attacks. While it has some quirks, its very responsive support, superior to Microsoft's, is a significant plus. I rate it 7/10.
Security Specialist at a tech services company with 201-500 employees4.5This product excellently automates malicious email removal, significantly reducing my manual effort and achieving 100% ROI. It's stable, scalable, affordable, and easy to set up. I find it amazing, though reporting could improve.