OpenText Application Quality Management Reviews

Name: OpenText Application Quality Management
Brand: OpenText
Rating: 4.0 (208 reviews)

4.0 out of 5

208 reviews
89% willing to recommend

What is OpenText Application Quality Management?

OpenText Application Quality Management offers extensive capabilities in test management, automation tool integration, and defect traceability, providing an efficient and user-friendly experience for tracking and managing testing workflows.

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OpenText Application Quality Management is the #1 ranked solution in top Quality Management Tools and #5 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give OpenText Application Quality Management an average rating of 8.0 out of 10. OpenText Application Quality Management is most commonly compared to Microsoft Azure DevOps: OpenText Application Quality Management vs Microsoft Azure DevOps. OpenText Application Quality Management is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 18% of all views.

Buyer's Guide

OpenText Application Quality Management

July 2025

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Featured OpenText Application Quality Management reviews

Hosney Osman

Senior Operation Engineer at Vodafone

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

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Huong Vuong

Sap Fico Consultant at Avient Corporation

There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.

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Avijit Amitabh

Heaad of Automation Devision at Alstom Ferroviaria S.p.A.

The most valuable features of OpenText ALM include its integration with the automation landscape, the ability to capture requirements and map them to test cases, and the capability to schedule runs through ALM. Features like BPT and the way they make it easier for end users to understand the split of test cases according to functionality are also valuable.

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OpenText Application Quality Management mindshare

Product category:

As of August 2025, the mindshare of OpenText Application Quality Management in the Application Lifecycle Management (ALM) Suites category stands at 5.4%, up from 5.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

PeerResearch reports based on OpenText Application Quality Management reviews

Type	Title	Date
Category	Application Lifecycle Management (ALM) Suites	Aug 1, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 1, 2025	Download
Comparison	OpenText Application Quality Management vs Jira	Aug 1, 2025	Download
Comparison	OpenText Application Quality Management vs Microsoft Azure DevOps	Aug 1, 2025	Download
Comparison	OpenText Application Quality Management vs Polarion ALM	Aug 1, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure DevOps	4.1	14.8%	95%	135 interviews Add to research
Jira	4.1	20.0%	91%	274 interviews Add to research

Valuable Features

OpenText Application Quality Management offers robust traceability from requirements to defects, ease of use, extensive customization, and API integrations. Users benefit from test management, defect tracking, and real-time reporting. Centralized storage ensures accessibility and coordination across global teams. The flexibility allows integration with various tools and network scalability. Advanced reporting and dashboards enhance decision-making. Customizable workflows and automated testing capabilities streamline processes for diverse and large-scale enterprises.

"From my service provider perspective, the best features of the product are real-time tracking and reporting capabilities, which help with project management by enabling real-time tracking and reporting."
"I would rate the product a seven out of ten."
"The most beneficial feature of test management in this solution is its ability to manage multiple releases simultaneously."

Room for Improvement

OpenText Application Quality Management faces issues like high licensing costs and limited browser compatibility as it primarily supports Internet Explorer. The reporting features are inadequate and require improvements in analytics and flexible integration. The user interface is considered outdated and complex, hindering user experience. Additionally, issues with Agile support, version control, and adaptability to new technologies are frequently mentioned. Enhanced automation, better tool integration, and improvements in project tracking and traceability are also needed.

"As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern."
"The initial setup was not straightforward."
"Return on investment isn't something I often contemplate. I have not seen many business cases around it."

ROI

Several users expressed difficulty in quantifying the ROI from OpenText Application Quality Management. However, many noted substantial time savings, improved testing efficiency, and enhanced collaboration. Some achieved significant cost reductions, with a few observing up to 60% in savings. The software's traceability features and integration capabilities were appreciated, contributing positively to project management. Overall, users highlighted tangible benefits such as increased productivity and streamlined testing processes, although precise ROI figures were often unspecified.

Pricing

Enterprise users experienced OpenText Application Quality Management as expensive, with licensing costs varying significantly. Concurrent licensing is recommended for larger teams to minimize costs. Setup can be costly, primarily with on-premise deployments. Users find pricing high compared to other solutions, prompting discussions on negotiation for better deals. While considered overpriced by many, the solution's extensive functionality justifies the expense for some large organizations. Newer vendors with competitive pricing make decision analysis crucial.

"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"The pricing is expensive nowadays."

Popular Use Cases

Organizations primarily use OpenText Application Quality Management for test management, integrating manual and automated testing processes. It facilitates defect tracking, test case storage, and execution. Requirements mapping and report generation are streamlined, allowing businesses to oversee application lifecycle management effectively. They achieve a comprehensive management approach through features like requirements traceability, defect logging, and regression testing alignment, making it an essential tool for quality assurance and business process requirements in various testing environments.

Service and Support

OpenText Application Quality Management's customer service and support receive mixed opinions. Some users describe responsive and excellent service, while others voice concerns about slow responses and lack of expertise. Technical support is acknowledged for its helpfulness and availability, although some users feel it doesn't always resolve issues in a timely manner. Ratings vary widely, with some assigning high scores for responsiveness and knowledge, while others express dissatisfaction with the effectiveness and responsiveness of the support provided.

Deployment

Many users found OpenText Application Quality Management's initial setup straightforward and easy, while others faced complexity due to infrastructure, permissions, or database issues. Some users relied on internal tech teams or vendors for assistance. Experienced teams noted ease with straightforward installation, while those less familiar with the tool cited challenges. Users highlighted the importance of understanding company-specific needs to ensure successful deployment, noting that complex setups often required planning and technical expertise.

Scalability

OpenText Application Quality Management is frequently acknowledged for its scalability, handling thousands of users smoothly and efficiently. Most users report no issues, noting that it easily adapts to varying scales, from small to large enterprises. However, some express concerns about the licensing model and its cost, particularly in dynamic environments. There are occasional remarks on performance limitations but mostly within complex configurations. Despite these, it remains a preferred choice due to its robust scalability.

Stability

OpenText Application Quality Management exhibits strong stability, with most users experiencing minimal issues. Despite occasional crashes or slowdowns, especially with higher user loads, it remains reliable. Performance can be influenced by factors like network conditions and infrastructure. Some experience minor glitches or stability problems during upgrades or with memory demands as data grows. Organizations generally find it dependable for long-term use, as stability issues appear infrequent and often related to external factors.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Application Quality Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

18%

Financial Services Firm

16%

Computer Software Company

10%

Government

Healthcare Company

Educational Organization

Performing Arts

Retailer

Insurance Company

Energy/Utilities Company

University

Comms Service Provider

Transportation Company

Media Company

Consumer Goods Company

Real Estate/Law Firm

Outsourcing Company

Legal Firm

Construction Company

Non Profit

Pharma/Biotech Company

Wholesaler/Distributor

Leisure / Travel Company

Logistics Company

Recreational Facilities/Services Company

Engineering Company

Hospitality Company

Compare OpenText Application Quality Management with alternative products

Learn more about OpenText Application Quality Management

The platform supports test management by integrating with automation tools and managing the traceability of defects and requirements. It facilitates users with linking test cases to defects, uploading from Excel, and generating customizable reports, which enhances efficiency. Business Process Testing and requirement capturing for test cases further extend its capabilities. Users report concerns about its integration with other tools, particularly in DevOps and agile frameworks, as well as challenges with its complex interface and high cost. Improved integration, better browser compatibility, upgraded dashboards, and enhanced support for agile methodologies are recommended by many users.

What are the most important features of OpenText Application Quality Management?

Integration with Automation Tools: Facilitates seamless testing through integration.
Test Management: Centralized management of test scenarios and cycles.
Defect Traceability: Links defects with test cases for comprehensive tracking.
Excel Uploads: Allows users to import data directly from spreadsheets.
Customizable Reports: Offers tailored reporting capabilities to suit user needs.
Business Process Testing: Supports streamlined testing of business processes.
Requirement Capturing: Efficiently captures and maps test case requirements.

What benefits or ROI can users expect?

Efficiency: Increases speed and accuracy in managing test processes.
Comprehensive Tracking: Provides a thorough view of test and defect linkages.
User-Friendly Interface: Enhances ease of use and reduces complexity.
Improved Testing Accuracy: Facilitates better detection and management of defects.
Cost-Effectiveness: Balances functionality with investment value.

In industries such as finance, healthcare, and technology, organizations apply OpenText Application Quality Management for test management, planning, and automation. It is an essential tool for managing test scenarios, recording results, and supporting both manual and automated testing processes. This tool aids in regression testing, ensuring requirement traceability and acting as a repository for executing test cycles, thereby supporting robust quality assurance practices.

OpenText Application Quality Management was previously known as Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM.