ManageEngine Endpoint Central Reviews

Name: ManageEngine Endpoint Central
Brand: ManageEngine
Rating: 4.1 (67 reviews)

Vendor: ManageEngine

4.1 out of 5

67 reviews
93% willing to recommend

670 followers

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What is ManageEngine Endpoint Central?

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

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ManageEngine Endpoint Central is the #1 ranked solution in top Client Desktop Management solutions, #3 ranked solution in top Unified Endpoint Management (UEM) solutions, and #4 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give ManageEngine Endpoint Central an average rating of 8.2 out of 10. ManageEngine Endpoint Central is most commonly compared to Microsoft Intune: ManageEngine Endpoint Central vs Microsoft Intune. ManageEngine Endpoint Central is popular among the midsize enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 38% of all views.

Buyer's Guide

ManageEngine Endpoint Central

April 2025

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Featured ManageEngine Endpoint Central reviews

Gabriel Clement

Lead IT Security and Remediation at ARM Holdings Company

For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

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Abbasi Poonawala

Chief Enterprise Architect at Bank in KSA/JPMORGAN

The product has several places where there is room for improvement. Although it is on the cloud, sometimes the performance is slower than it should be. One of the reasons could be that it is tightly integrated and tight coupled with the rest of the modules and all of them have to be in sync. This syncing takes time and resources. When I go to our Desktop Central console, sometimes it runs slowly. So performance is one place where it could have room for improvement. In terms of patching, which is a major benefit of the package, patch management can work even better as well. The vulnerabilities are obvious. Every day we get reports on a lot of new vulnerabilities. It is clear that ManageEngine is doing the patching and the package is easily deployed once they are developed and available. The incident management, the root cause, the planning of the resolution, the service management — all these things are known and available. The team at ManageEngine is good at that. But they do not provide reports to user admins on the development and delivery which is information they already have and admins could use. Once the patch is added to the repository the defense against vulnerabilities improves. But the information about developments and vulnerabilities would be good to have and could be shared more candidly.

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Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…

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ManageEngine Endpoint Central mindshare

Product category:

As of May 2025, the mindshare of ManageEngine Endpoint Central in the Client Desktop Management category stands at 40.0%, according to calculations based on PeerSpot user engagement data.

Client Desktop Management

PeerResearch reports based on ManageEngine Endpoint Central reviews

Type	Title	Date
Category	Client Desktop Management	May 17, 2025	Download
Product	Reviews, tips, and advice from real users	May 17, 2025	Download
Comparison	ManageEngine Endpoint Central vs Symantec Client Management Suite	May 17, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	N/A	94%	264 interviews Add to research
Workspace ONE UEM	4.1	N/A	83%	100 interviews Add to research

Valuable Features

Key features of ManageEngine Endpoint Central include patch management for operating systems and applications, software deployment across multiple devices, asset management, and remote control functionality. It offers centralized control, simplifying management for various platforms. The user-friendly interface aids in easy deployment and management of patches and configurations. The integration with other tools enhances its asset tracking and reporting capabilities. It supports cross-platform capabilities, including mobile device management.

"ManageEngine Endpoint Central has its own database to check patches without needing to go to the vendor."
"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."

Room for Improvement

ManageEngine Endpoint Central users highlight areas needing enhancement: software QA and testing before releases, image management, and user profile migration tools are needed. The remote desktop feature and patch management have issues, causing disconnects and complexity. Mac OS and Linux system support is inadequate. The web interface and deployment process are considered confusing. Performance issues and lack of integrations are noted. Customer support is inefficient, and pricing is inadequate compared to competitors.

"Usability is the main issue when comparing ManageEngine with BlackBerry RIM."
"There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central."
"There are times when we have a particular software installed in our system, however, we do not receive patches for it from Endpoint Central."

ROI

ManageEngine Endpoint Central has led to significant cost savings by automating tasks and eliminating the need for additional staff. Users report a fast ROI, with many observing returns within months due to reduced licensing costs and simplified patch management. Some experienced high returns by efficiently deploying applications, which freed engineers' time. Certain users see improved resource allocation and increased productivity, though others note challenges. Benefits include reduced deployment time and enhanced patch management.

Pricing

ManageEngine Endpoint Central pricing is seen as affordable, especially when compared to other solutions like VMware and Microsoft Intune. Costs vary based on licenses and add-ons, with academic and enterprise options available. Setup costs are minimal, but licensing can be complex, with occasional extra fees for features like endpoint security. Users highlight reasonable yearly fees and a good return on investment, making it a strong option for those seeking budget-friendly endpoint management.

"The pricing is average."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The price is moderate."

Popular Use Cases

Organizations use ManageEngine Endpoint Central primarily for patch management, remote management, and software deployment. They benefit from centralized endpoint management for desktops, laptops, servers, and mobile devices across various platforms and networks. The tool supports IT asset management, security compliance, incident tracking, and configuration management, integrating seamlessly with other systems. Tasks like remote troubleshooting, OS deployment, and application updates are streamlined, ensuring efficient resource management and enhanced productivity without disrupting users.

Service and Support

ManageEngine Endpoint Central's customer service is generally responsive, offering quick assistance and strong support. Some users report challenges with communication and response times, noting variability in support quality. There is appreciation for chat support and proactive follow-ups. However, there are criticisms about geographic limitations, partner inefficiencies, and documentation quality. While many rate technical support positively, others express dissatisfaction with licensing issues and delays, indicating areas for improvement despite the frequent resolution of complex problems.

Deployment

ManageEngine Endpoint Central's initial setup is often described as straightforward, requiring little time or expertise. Installation typically takes less than a day, with most users finding it user-friendly and simple to deploy. Some reported needing additional time for configuration and fine-tuning. While generally uncomplicated, organizations with multiple locations or complex requirements might face challenges. Many users successfully handle implementation without external support, with a few citing minor difficulties with agents or network configurations.

Scalability

ManageEngine Endpoint Central is praised for its scalability, with users managing thousands of endpoints smoothly. It effectively supports expansion needs, allowing organizations to easily adjust to increased workloads and users. Users find the tool adaptable within cloud and on-premises environments, though cloud deployment is often highlighted for better scalability. Many report no significant issues, emphasizing its capability to handle extensive deployments with minimal resources, and recognize its straightforward scaling process through additional licenses and resources.

Stability

ManageEngine Endpoint Central exhibits strong stability, with most users noting no significant issues. Some mention occasional bugs or resource-related lag, which are promptly addressed. Reviews highlight reliance on continuous updates and efficient support for any arising challenges. The platform is generally praised for its robustness and reliability, with several users rating its stability high. While certain instances of minor disruption were noted, the consensus underscores dependable performance across various settings.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Endpoint Central Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

38%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

University

Retailer

Comms Service Provider

Non Profit

Construction Company

Real Estate/Law Firm

Insurance Company

Media Company

Hospitality Company

Energy/Utilities Company

Wholesaler/Distributor

Outsourcing Company

Performing Arts

Legal Firm

Consumer Goods Company

Transportation Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Compare ManageEngine Endpoint Central with alternative products

Learn more about ManageEngine Endpoint Central

ManageEngine Endpoint Central Features:

Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.

Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.

Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.

Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime

Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

ManageEngine Endpoint Central Benefits:

Centralized endpoint management for diverse devices.
Improved operational efficiency through automation.
Enhanced security with antivirus, firewall, encryption, and data loss prevention.
Automated patch management for timely updates and security.
Remote control and troubleshooting for efficient issue resolution.
Comprehensive reporting and analytics for insights and informed decision-making.
Scalability and flexibility to accommodate organizational growth.
Cost-effectiveness by reducing manual management efforts and security risks.

Reviews from Real Users

PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

ManageEngine Endpoint Central was previously known as ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP.