LastPass Reviews

Name: LastPass
Brand: LastPass
Rating: 4 (12 reviews)

Vendor: LastPass

3.7 out of 5

12 reviews
78% willing to recommend

944 followers

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LastPass is the #17 ranked solution in top Enterprise Password Managers, #20 ranked solution in top Single Sign-On (SSO) solutions, and #23 ranked solution in top AIOps solutions. PeerSpot users give LastPass an average rating of 7.4 out of 10. LastPass is most commonly compared to Microsoft Entra ID: LastPass vs Microsoft Entra ID. LastPass is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Buyer's Guide

Single Sign-On (SSO)

April 2024

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Featured reviews

Mike Klaus

Senior Systems Analyst/Administrator at a agriculture with 1-10 employees

Oct 21, 2021

The most valuable feature is being able to use a single master password to access all of your other passwords. One feature that is really important to us is the ability to create secure notes. In our scenario, these are notes such as how to get some of our devices on the network. They are processes and procedures that we don't want anybody else to see, especially within the IT department. It's a small department and we have very many processes that we use, but not on a daily basis, so we aren't going to remember them. By using LastPass and secure notes, we can go back to those notes in a secure fashion and remind ourselves how to do certain things. For instance, how to create a test database for accounting, which is something that we do once a year. We don't want that to be out in a non-secure fashion, where somebody in the public can see it.

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Mark Wight

ICT Manager at Onefortyone

Mar 6, 2019

Anyone that has access to LastPass can change a password and we want the admins to be notified that the password has been changed. The reason we want that functionality is if for some reason someone digs up their credentials and gets into LastPass and they go and change some of our passwords, we want to know straight away that someone's changed these passwords. There are a couple of other things that didn't go very well. When we wanted to do a restore of one folder on one computer, we went to the company and asked for restore and they couldn't do it. The only person who can do the restore is the one that creates the account. If you add an admin later, they couldn't do the restore. We didn't like that. The first time we had to restore and we couldn't do it we obviously weren't that impressed. There are ways around that. We do our manual backup, put it on an encrypted USB drive and put it in a safe once a month. We've got our own backup solution to that and that works quite well. I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk.

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reviewer997956

CEO at a legal firm with 1-10 employees

Mar 31, 2019

The current version has problems when it comes to their "security challenge", which is a feature that automatically changes unsafe passwords for you. My advice, for the present, is to do it yourself. Unfortunately, leaving it to the responsibility of the software tends to hang, and even crash on some web sites. Specifically, if you already have two-factor authentication enabled on that website then it is a nightmare. Certainly, you should have two-factor authentication, so this needs to be fixed. I would estimate that it works half of the time. In terms of additional features, I would like to see an improvement in the LastPass Authenticator. There has to be a more transparent way to retrieve the second-factor authentication key. The first time you do it you get a QR code, and I know that you can recover and reinstall it because LastPass does a backup. However, if you need it install it on another device such as a colleague's phone, then you need to have that device physically with you at the time. Otherwise, you need to cancel the setup and use both phones to actually scan the QR code. There is no other way to retrieve the secret key. I believe that there are other solutions that handle this, but I work around it by putting that key into a LastPass secure note. It is a cumbersome way to do it, so I would like to see this improved. Visually speaking, I would like to see a better ordering of the passwords. I understand that there is a search function, but there are no tabs to easily classify them. Similarly, you cannot customize the layout to better find what you are looking for. From the user's perspective, when you have a lot of passwords, the search feature works but I would like it to be more customizable.

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LastPass market share

Product category:

As of March 2024, the market share of LastPass in the Single Sign-On (SSO) category stands at 1.5%, marking an increase of 6.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

Key learnings from peers

Valuable Features

"One feature that is really important to us is the ability to create secure notes."
"It is easy to use."
"The most valuable feature for me is being able to pair applications and user permissions."

Room for Improvement

"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"Its user interface should be better, and there should probably be more information about scalability."
"LastPass has a problem syncing the passwords to all of the users."

Pricing

"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."
"The subscription model is rated at a fair price."
"In terms of pricing, my feeling is that they are all roughly the same. LastPass is in line with its competitors, plus or minute a dollar or two per month."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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