2022-03-07T12:47:00Z
NC
Content Manager at PeerSpot (formerly IT Central Station)
  • 3
  • 150

How much time does SSO save?

What has your experience been?

4
PeerSpot user
4 Answers
MO
Lead specialist at OKCIUS (Pty) Ltd
Real User
2022-03-10T08:47:35Z
Mar 10, 2022

It does save time, but I do not believe saving time would be the motivator to implement it. Not having to save as many passwords in a separate solution for each platform/website reduces the security risks dramatically and improves the experience for the users. 


Adding two-factor authentication would be easier as it would apply to your primary account only and you can use a single authenticator token for that (potentially). 


You can use SSO for the majority of the platforms but perhaps segregate certain environments from it if need be or simply ensure that permissions are set correctly for those using SSO - in general, is definitely the better way of handling authentication going forward.

Search for a product comparison in Single Sign-On (SSO)
Nurlan Temirbulatov - PeerSpot reviewer
Sales Engineer at Remediant
Vendor
Top 20
2022-03-09T15:27:20Z
Mar 9, 2022

SSO not only saves time but also keeps the environment more secure. 


Many start-ups tend to avoid implementing SSO for various reasons, so employees end up juggling between 7-10 different websites and deal with just as many logins to accomplish their tasks. 


The browser plug-ins of various password storing solutions don't always work and sometimes glitch out to a point, where you want to turn them off or not use them at all.


What this could lead to is weaker, more human passwords and more importantly, reuse of it. Having SSO just makes things so much more fluid and out of the personal experience, more engaged and productive. 

Janet Staver - PeerSpot reviewer
Tech Blogger
Real User
Top 5
2022-03-17T12:08:16Z
Mar 17, 2022

Because of the very nature of how SSO works, it is quite obvious that it saves time. With SSO only requiring users to provide one set of login credentials, one time, to access multiple sessions in different applications, that in and of itself saves time. By providing a single point of access, an SSO not only reduces wasted time, but reduces extra resources. Whatsmore, users with just one password to access all their apps don’t require assistance as often, saving time on support calls and making employees less reliant on IT teams. I think the biggest benefit of implementing an SSO solution is that systems remain secure - whether users are working in the office or from a remote location.


While it is hard to quantify “how much time” is saved by using an SSO, I imagine that since there’s no need to hop between multiple login URLs, or reset passwords, users save between 5 to 15 seconds per login. Another factor to consider is how entering login credentials can consume time. Entering passwords for multiple apps multiple times during a work shift can be time-consuming. Depending on a company’s policies around password security, I would estimate that the login process can take anywhere between 30 and 90 seconds. During this time, it is not unlikely for an employee’s frustration level to rise while their productivity level drops.


The added benefits of having an SSO also help save time. For example, with saved credentials, users' average login time decreases since they do not have to manually enter their username and password information every time. By logging in only once, the user saves additional time, rather than having to sign in every time they return to a session they had previously started. Furthermore, having to login one time is especially helpful when devices typically time out, or lock you out due to inactivity during a session. When an SSO solution is in place, there is a bigger reduction in time since users do not have to re-authenticate their identity after time away from their device.


With an SSO, the number of times a user has to enter a password is minimized. Thus, it reduces the likelihood that they will accidentally lock their account and need to call the help desk. As you probably already know, resetting a password can be a hassle, causing you to go through a verification and authentication process, which is also timely.


Moreover, if a user is trying to login on the small screen of a mobile device, they are prone to entering usernames and passwords incorrectly, which can result in either a longer login time or a call to the helpdesk. By using an SSO and reducing the number of logins (without compromising security), it can help save additional time by minimizing the helpdesk issues related to the end user’s credentials.


In summary, an effective SSO solution can not only save your organization a lot of time, but it can also help you achieve significant cost savings which otherwise might not be possible without an SSO system. Besides saving time, deploying an SSO solution comes with other benefits for your organization, since it is an effective way to boost employee satisfaction and productivity as well.

JD
- at a tech services company with 51-200 employees
User
2022-03-09T06:35:56Z
Mar 9, 2022

The more you have applications protected by SSO, the more you can save time.


The more your usual login experience is complex (long login name, long and complex password to enter from a smartphone keyboard, unfriendly second authentication factor), the more you can save time.

Also, the end user experience is slightly different if you run a survey before and after SSO implementation about the feeling, about the time spent to log in and if you measure the time to log in based on systems and application logs.

So, there is no unique truth to your answer.

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Related Questions
NC
Content Manager at PeerSpot (formerly IT Central Station)
Dec 12, 2022
Why do you recommend that particular one?
2 out of 3 answers
rtechenthusiast85 - PeerSpot reviewer
Search Engine Optimization Specialist at LoginRadius
Nov 17, 2022
Users can easily log into accounts using Single Sign-On because they don't have to keep track of numerous distinct accounts and passwords. Additionally, it means that companies can be certain users who aren't using passwords that are simple to guess or are being used on several accounts.  The Best Single Sign-On Solutions Include: Duo Single Sign-On, Ping Identity, LoginRadius, Thales SafeNet Trusted Access, JumpCloud SSO, Okta Single Sign-On, OneLogin Secure Single Sign-On, RSA SecureID Secure, Auth Identity Platform.
Deena Nouril - PeerSpot reviewer
Tech Blogger
Dec 8, 2022
I highly recommend Azure Active Directory (Azure AD) as an excellent single sign on platform. The features I like the most are the multi-factor authentication and authorization. Its single sign-on provides flexibility and helps because users don't want to remember so many passwords when logging in. Once you log in, you have access to all the applications. It also enables us to provide backend access controls to our users, especially when it comes to groups. Another valuable feature is Identity and Access Management. As an IT admin, this feature allows me to manage access for users and groups. This product is easy to use and easy to manage. We are quite happy with the metrics and reports, as well as the logging of risks, such as attempts to sign in from different areas This is a scalable product. You can scale it to any number of users and any number of servers, and there is no issue. My advice for anybody who is considering Azure Active Directory is that if they are going to use other Microsoft services, like Office 365, then this is the perfect solution to implement. I’ve found tech phone support to be inconsistent, but I like the support documentation on the Azure AD web page; it’s really helpful. If there are any updates, then there’s a section for notes in the documentation that explains it. If someone’s using a different stack, like Google, and you choose a different cloud provider like Google or Amazon, (instead of Microsoft), I’d say it’s still good to use Azure Active Directory. The costs are relatively cheap compared to others.
NC
Content Manager at PeerSpot (formerly IT Central Station)
Dec 12, 2022
How did you decide to implement it and was it the right decision?
2 out of 4 answers
Janet Staver - PeerSpot reviewer
Tech Blogger
Mar 20, 2022
Being able to log in to applications, websites, and other systems just one time has more benefits than just satisfying employee frustrations. It solves several key problems businesses face on a daily basis. Having an SSO is critical for organizations to obtain greater security and compliance. Each time a user logs in to a new application, it creates new opportunities for cybercriminals. By implementing an SSO solution, you can reduce the number of attack surfaces because users only need to log in one time every day by using only one set of credentials, which in turn helps to improve enterprise security. If employees have to use separate passwords for each app, they invite more vulnerabilities for attack, because it's likely that they probably use the same password for multiple accounts. And if users use the same password, it makes it easier for hackers to gain access not just to one website, but to multiple websites as well as to other corporate systems, putting your organization at a huge risk. In addition, SSO is needed to help with regulatory compliance. SSO is a method that can be used to meet requirements around data access and antivirus protection. Moreover, SSO can help with regulations (for example, HIPAA) that often require effective authentication of users who are accessing electronic records or who require audit controls to track activity and access. SSO also enables automatic logoff of users for other regulations that require it. Another reason why it is important to have SSO is that it helps control user access to resources at a granular level, usually by utilizing a central directory. This also affects compliance with regulations, allowing for the creation of specific permissions and provisioning or deprovisioning of users. Whatmore, SSO improves usability for employees. Employees don’t want to have separate usernames and passwords for different apps, and SSO works to eliminate that burden. In addition, SSO saves time, and thus also helps boost employee productivity. If you want to lower IT costs, you will need a good SSO solution. An SSO will help you save time when passwords need to be reset. If a user has unique login credentials for everything they need to log into, they are more likely to forget passwords, not only causing them to waste their own time going through authentication processes, but also wasting an IT department's time to help them do so. What’s good about SSOs is that most of them give users the ability to reset their own passwords if needed, rather than relying on IT teams. SSOs also save your company money because it enables IT teams to save time on deprovisioning, which usually takes hours. With an SSO, IT teams can do it in just minutes. Also, depending on what industry you work in, you can benefit from using an SSO to enhance customer experience. If customers only need to use a single sign on, customer loyalty rates will increase and you will likely see higher conversion rates. In summary, you need to implement a quality SSO solution if you want to have good security, improve usability, create a seamless customer experience, and save time as well as money.
Syed Zahir Gillani - PeerSpot reviewer
CEO at Peakworx Systems pvt ltd
Apr 2, 2022
As it is Single Sign-On, we believe that we cannot stop the time and technology. I hope our decision will be the right one. Regards, ZG
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JT
CTO at NATIONAL MOTOR FREIGHT TRAFFIC ASSOCIATION INC
Jun 3, 2022
It was interesting not to see Okta on this list. Did it make a broader list, but not the top tools?   I have implemented Okta, and I have implemented a dual-headed Okta in the past with ease, so I was a little surprised. The other tool I use is Thycotic Secret Server for Admin passwords, though they are now part of a new company.  
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SSO is an essential feature of an Identity and Access Management (IAM) access control platform.  User identity authentication is important when it comes to understanding which permissions a user will have. 
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