

LastPass Business and New Relic operate in distinct categories, with LastPass specializing in password management and New Relic focusing on application performance management. LastPass Business is advantageous for its pricing and ease of access control, whereas New Relic stands out for its comprehensive monitoring and analytics, ideal for businesses prioritizing application performance monitoring tools.
Features: LastPass Business provides secure password management, multifactor authentication, and seamless application integration. New Relic offers comprehensive application monitoring, detailed performance analytics, and customizable dashboards. LastPass enhances security, while New Relic provides in-depth insights into application performance.
Room for Improvement: LastPass could benefit from more advanced reporting features, expanded integration options, and enhanced user management capabilities. New Relic might improve by streamlining its deployment process, offering more intuitive interfaces, and reducing its overall complexity.
Ease of Deployment and Customer Service: LastPass Business offers straightforward deployment and efficient customer service, ensuring quick adoption. New Relic requires more technical input for deployment but provides extensive customer support to facilitate a smooth setup process.
Pricing and ROI: LastPass Business provides competitive pricing and excellent ROI through enhanced security measures and minimized password-related downtime. New Relic's pricing is generally higher, but the substantial ROI is derived from optimizing application performance and gaining insights, delivering value through superior application performance and data-driven decisions.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
They are very polite and helped him out.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
New Relic's scalability is good based on my experience, and it can handle my organization's needs as they grow.
New Relic lags sometimes.
New Relic is stable based on my experience, as I have not seen any problems with the UI.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
| Product | Market Share (%) |
|---|---|
| New Relic | 9.0% |
| LastPass Business | 0.7% |
| Other | 90.3% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 71 |
LastPass Business enhances enterprise security with features like password sharing, user deactivation, and login control. Integrated with Active Directory, it ensures password management through a security dashboard, multifactor authentication, and YubiKey support.
LastPass Business provides comprehensive password management by supporting secure storage, shared folders, and master passwords for streamlined access. With an enterprise admin console and robust reporting tools, it efficiently manages credentials. It supports secure storage for procedures and notes, crucial for IT departments. Improvement areas include group inheritance, admin capabilities, and automated password rotation. Issues like URL recognition, plugin stability, and user access reporting need addressing. Enhancements in mobile app navigation and technical support are also needed, alongside increased customization and authentication options.
What are the key features of LastPass Business?In specific industries, LastPass Business is implemented as a vital tool for storing and synchronizing encrypted credentials, supporting robust password policies, and facilitating secure access control management. Organizations benefit from storing shared accounts and managing core enterprise admin passwords, promoting higher security standards across users and applications.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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