JIRA Portfolio Reviews

Name: JIRA Portfolio
Brand: Atlassian
Rating: 4.1 (58 reviews)

4.1 out of 5

58 reviews
98% willing to recommend

What is JIRA Portfolio?

Jira Portfolio is an agile roadmapping tool designed to help teams build plans, envision the big picture, track progress, and share the process with stakeholders.

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JIRA Portfolio is the #5 ranked solution in top Enterprise Agile Planning Tools. PeerSpot users give JIRA Portfolio an average rating of 8.2 out of 10. JIRA Portfolio is most commonly compared to GitLab: JIRA Portfolio vs GitLab. JIRA Portfolio is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

Helped 865,295 peers since 2012

Featured JIRA Portfolio reviews

Neeraj Chaudhari

Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees

User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the box, it would be helpful. Making the report creation process faster and easier with drag-and-drop features would be beneficial.

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Gary Craven

Vice President, Consulting Services at Paradigm Consulting Group

The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.

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Christian Wilmers

Process Method and Tool Developer at a transportation company with 10,001+ employees

We use Jira Portfolio in our organization for issue tracking and task management. We had many projects. We didn't use it much for forecasting, but we did use it a bit for release planning by assigning tasks to releases. We didn't use it for project management or scenario planning; we just used it…

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JIRA Portfolio mindshare

As of August 2025, the mindshare of JIRA Portfolio in the Enterprise Agile Planning Tools category stands at 1.3%, down from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Agile Planning Tools

PeerResearch reports based on JIRA Portfolio reviews

Type	Title	Date
Category	Enterprise Agile Planning Tools	Aug 19, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 19, 2025	Download
Comparison	JIRA Portfolio vs Microsoft Azure DevOps	Aug 19, 2025	Download
Comparison	JIRA Portfolio vs GitLab	Aug 19, 2025	Download
Comparison	JIRA Portfolio vs ServiceNow Strategic Portfolio Management	Aug 19, 2025	Download

Title	Rating	Mindshare	Recommending
GitLab	4.2	26.3%	97%	85 interviews Add to research
Microsoft Azure DevOps	4.1	37.4%	95%	135 interviews Add to research

Valuable Features

JIRA Portfolio's valuable features include centralized database access, integration with other tools, customizable workflows, reporting capabilities, Kanban and Agile frameworks, Gantt chart views, and user-friendly interface. Its flexibility and configurability facilitate collaboration and project management, providing insights into team progress, dependencies, and task statuses. Visualizations, dashboards, dependency reports, and roadmap features enhance productivity. JIRA integrates with various platforms, making it easy to track, plan, and manage projects effectively.

"The stability of JIRA Portfolio is very good."
"The reporting feature is comprehensive and easy to use, which aids in planning and forecasting."
"We use Jira Portfolio in our organization for issue tracking and task management. We had many projects. We didn't use it much for forecasting, but we did use it a bit for release planning by assigning tasks to releases. We didn't use it for project management or scenario planning; we just used it for tasks."

Room for Improvement

JIRA Portfolio needs improvements in speed, user interface intuitiveness, and reporting flexibility. Integration with other tools and platforms is lacking, limiting interoperability. Users find configuration complex and initial setup cumbersome, with a steep learning curve. Pricing is a concern, with calls for better customization and secure client access. Enhanced documentation and support for project management methodologies, portfolio metrics, and intuitive chart and report functionalities are needed.

"User experience should be more intuitive. Currently, it's not that intuitive."
"User experience should be more intuitive."
"The tool needs to improve its speed and response time."

ROI

Organizations experience a swift ROI with JIRA Portfolio, highlighted by its effortless setup compared to ServiceNow. Its ease aids in managing projects, overcoming collaborative, documentation, and requirement challenges, enhancing processes, execution, and delivery time. Without needing a consultant, users conveniently access a functioning site. Its agile, lean scrum features help in addressing these issues seamlessly. Users appreciate the functionality and quick initiation without needing upfront payment, contrasting with competitors requiring extensive backend configuration.

Pricing

Enterprise buyers evaluating JIRA Portfolio, now called Advanced Roadmaps, may find varying perspectives on pricing. Initially affordable, many users noted significant price increases over time, especially when scaling with more users and add-ons. The pricing model includes both cloud and self-hosted options, with additional costs for specific configurations and premium support. While some companies see it as competitively priced given its features, others consider it expensive, particularly for smaller organizations. Pricing transparency and flexibility are emphasized, with Atlassian offering quotes and free trials.

"When we first got the tool, it cost 3,000 euros a year for unlimited users, which was a great deal. But the prices kept going up over the years. I'm not involved with pricing anymore, but I heard they increased a lot, so we decided to stop using it."
"The solution is offered at a high cost"
"The price is reasonable"

Popular Use Cases

JIRA Portfolio is utilized for project and workflow management, issue tracking, backlog management, Kanban and Scrum processes, software development lifecycle, and agile planning. Organizations use it to manage tasks, track progress, create dashboards, and perform scenario planning. It supports collaboration among teams, resourcing capacity, DevOps, ITSM, and service management. JIRA Portfolio aids project planning, release management, and helps agile and scrum teams manage their processes efficiently.

Service and Support

Many users express satisfaction with JIRA Portfolio's customer service and support, noting efficiency and helpfulness. However, delays in getting a response are mentioned, with some turning to community forums or external resources for quicker resolutions. Technical support is generally responsive, but users often have to submit tickets or search for solutions themselves. Some appreciate having dedicated account managers, while others find customer service needing enhancements in accessibility and immediacy.

Deployment

Users reported varying experiences with JIRA Portfolio's initial setup. Some found it straightforward, especially those knowledgeable in Agile. Others encountered challenges, noting complexities related to integration, configurations, and training needs. For many, setup efficiency improved with familiarity, while the cloud version facilitated ease. Deployment times varied, ranging from days to months, influenced by project scale and prior experience. Customization needs added complexity, with training enhancing user competence and project success.

Scalability

JIRA Portfolio is considered highly scalable by users, suitable for both small and large teams. Some users note pricing challenges as usage grows, while others find the administrative side could improve. It supports enterprise-level operations seamlessly and easily integrates with other tools. Licensing can be a hurdle when scaling up, yet companies of various sizes, from several hundred to thousands, successfully utilize JIRA Portfolio, indicating its robust scalability.

Stability

JIRA Portfolio is highly stable according to users, with many rating it between eight and ten out of ten for stability. It runs smoothly without crashes, bugs, or glitches. Although initial hiccups were mentioned, they were resolved, and no major issues have been reported. The cloud-based nature of JIRA Portfolio contributes to its reliability, while those opting for self-hosting continue to receive support. Users confidently deploy it in large-scale environments, even with thousands of end users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our JIRA Portfolio Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

14%

Computer Software Company

12%

Transportation Company

Insurance Company

Government

Healthcare Company

University

Construction Company

Performing Arts

Recreational Facilities/Services Company

Real Estate/Law Firm

Energy/Utilities Company

Educational Organization

Pharma/Biotech Company

Wholesaler/Distributor

Media Company

Logistics Company

Comms Service Provider

Retailer

Non Profit

Renewables & Environment Company

Aerospace/Defense Firm

Marketing Services Firm

Legal Firm

Leisure / Travel Company

Hospitality Company

Outsourcing Company

Compare JIRA Portfolio with alternative products

Learn more about JIRA Portfolio

Jira Portfolio is planned based. A plan in Portfolio is a complete view of the tasks, teams, and release dates for your Jira projects.

Once you start to create a plan, there are three main factors you need to define:

Scope: A list of tasks that need to be carried out in order to complete the plan.

Teams: Who will be implementing the work? With the correct data in place, Portfolio can estimate how long it will take for the team to complete their tasks.

Releases: Your scheduled release date.

With Jira Portfolio, you can create a visual timeline to gain visibility across each of your teams and projects in a single place from a granular level and review cross-team and cross-project dependencies to prevent bottlenecks. This visibility can help you plan realistic release dates and manage your team’s capacity. The solution allows you to try out different scenarios with your roadmap and resources to help guide your decision making. Once you have a solid plan, you can easily integrate with Jira Software and commit your changes.

Jira Portfolio allows managers to easily add team members. The tool’s powerful scheduling algorithm assigns tasks to teams while taking priorities and dependencies into account so it can create a realistic forecast for project completion.

Jira Portfolio Benefits

Some of the top benefits of using Jira Portfolio include:

Roadmaps and roadmaps dependencies: Roadmaps list details about the tasks that need to be executed in order to complete a project, as well as predictions for when they will be completed, which teams are in charge of the task, and a list of resources they require. By setting dependencies on your team’s roadmaps, unnecessary bottlenecks are avoided.

Integration with Jira: Jira Portfolio is dynamically integrated with your Jira Software project data and constantly pulls your latest data from Jira Software, allowing you to plan your projects with updated information.

Envision scenarios: Create what-if scenarios and save them to Jira if you decide to adopt them.

Reporting: Share capacity reports and more to allow team members and stakeholders to gain visibility and insights into the process.

Task completion estimation methods: Estimate how long a specific task will take and compare these estimations with the actual time to completion to help assess team performance and efficiency and improve the accuracy of estimation calculations over time.

Reviews from Real Users

Jira Portfolio stands out among its competitors for a number of reasons. Two major ones are its roadmap creation tools and its flexibility.

Meeta L., a lead product manager at a tech vendor, says, “The valuable features of the JIRA Portfolio are the customization it provides which is very useful and the Agile project management capability.”

Juan P., a senior IT project manager at Avantica, writes, “Portfolio helps us increase the visibility of projects' status and management with remote workers who make up most of the company.”

JIRA Portfolio was previously known as Portfolio for JIRA.