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JIRA Portfolio vs Microsoft Azure DevOps comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
Sentiment score
6.4
Microsoft Azure DevOps enhances productivity and efficiency while offering significant ROI, especially with Microsoft integration, despite integration challenges.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
Associate Director at Grant Thornton (US)
There has been a measurable improvement in productivity of around 40 to 50% after implementing Microsoft Azure DevOps, which has allowed more time to be spent on other things.
Senior Automation Engineer at Zellis
Microsoft Azure DevOps definitely saves a lot of time and resources as well as money for any company, including mine.
Ai Solutions & Digital Transformation Lead at UnifyCloud
 

Customer Service

Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
Sentiment score
6.8
Microsoft Azure DevOps' support receives mixed reviews, with praise for resources but criticism for phone support and response times.
The support was good with no challenges.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
We are satisfied with the support from our provider.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
When requirements arise, they are raised and often get fixed within one or two days.
Senior Automation Engineer at Zellis
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
Project Executive at synergyc
Whenever I raised a ticket or needed help, I received great support.
Manager at a consultancy with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
Sentiment score
7.4
Microsoft Azure DevOps is scalable and flexible, supporting growth across teams and regions with few performance issues despite customization challenges.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
Project Executive at synergyc
From a scalability point of view, it is really helpful.
Ai Solutions & Digital Transformation Lead at UnifyCloud
Microsoft Azure DevOps is scalable, with multiple options available to scale up the product as needed, given its Microsoft backing.
Senior Automation Engineer at Zellis
 

Stability Issues

Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
Sentiment score
7.9
Microsoft Azure DevOps is a highly stable platform with minimal issues and is rated highly by developers for reliability.
In comparison to Planisware, it is very stable.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
Its stability might be attributed to its legacy as an on-premise solution that has been in development for more than 25 years.
Software Architect at RedesCDM
There was just one time when there was some infrastructure issue from Microsoft's side, so we faced some glitches for a few minutes only, not for hours or a day.
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
Microsoft Azure DevOps is definitely stable, as it is available most of the time, with very few downtimes.
Senior Automation Engineer at Zellis
 

Room For Improvement

JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
Microsoft Azure DevOps needs enhancements in task management, integration, customization, security, pricing flexibility, and user-friendly features.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The setup process for JIRA Portfolio is complex.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Associate Director at Grant Thornton (US)
Out of the box, the solution is effective, yet with advancements in AI, it has the potential to be more intuitive.
Project Executive at synergyc
Instead of customers having to try many options themselves, they benefit from practitioner recommendations.
Founder & CEO at DevTools
 

Setup Cost

Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
Microsoft Azure DevOps offers competitive pricing with free initial users, though some find its structure complex but justified.
It is not considered expensive in the market.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
Associate Director at Grant Thornton (US)
I find it to be expensive.
Project Executive at synergyc
Azure charges only the parking cost, not for unnecessary or unwanted cost.
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
 

Valuable Features

JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
Microsoft Azure DevOps offers integrated lifecycle management, CI/CD pipelines, and extensive customization, enhancing productivity, collaboration, and agile project management.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Whenever something is created or deployed, it automatically triggers the automated scripts, generates reports, and updates the test cases, providing a seamless end-to-end activity.
Senior Automation Engineer at Zellis
Microsoft Azure DevOps helps any organization move ideas from development to production faster with greater automation, improved collaboration, quality governance, and a secure environment.
Ai Solutions & Digital Transformation Lead at UnifyCloud
I can't approve my own request and move the code around without a review.
Associate Director at Grant Thornton (US)
 

Categories and Ranking

JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Microsoft Azure DevOps
Ranking in Enterprise Agile Planning Tools
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
139
Ranking in other categories
Application Lifecycle Management (ALM) Suites (2nd), Release Automation (1st)
 

Mindshare comparison

As of November 2026, in the Enterprise Agile Planning Tools category, the mindshare of JIRA Portfolio is 2.1%, up from 1.1% compared to the previous year. The mindshare of Microsoft Azure DevOps is 29.4%, down from 38.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
Microsoft Azure DevOps29.4%
JIRA Portfolio2.1%
Other68.5%
Enterprise Agile Planning Tools
 

Featured Reviews

Neeraj Chaudhari - PeerSpot reviewer
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
Aligns with agile frameworks for streamlined project management
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the box, it would be helpful. Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Anil Tiwari - PeerSpot reviewer
Ai Solutions & Digital Transformation Lead at UnifyCloud
Task management has become transparent and reporting now tracks team productivity in detail
I reduced my rating from a perfect score because of one concern. Microsoft Azure DevOps is very easy to use. If any person is new to the platform while creating user stories or repositories, it is a very efficient way for people to work. The platform does not require in-depth training. If someone provides a one to two hour description, people with some technical knowledge would understand it greatly. The platform is interesting for both fully technical and non-technical persons. People can use it easily and it is understandable. Anyone can create a user story or Microsoft Azure Board, generate reports using SQL queries while adding conditions, or monitor tasks. Any person with admin rights can see graphs showing which resources have spent how many hours on a daily, weekly, or monthly basis. Based on that information, we can measure resource performance, which would be really helpful for management or HR departments when increasing employee salaries, offering appreciation, or providing bonus activities in an organization. Regarding governance and security within Microsoft Azure DevOps, there is strong security because Microsoft provides a secure and productive environment that follows all compliances. Everyone can trust Microsoft because it is a reputable brand in the market. People can rely on and trust any Microsoft product. I am not talking about Microsoft Azure DevOps only, but also CRM, Windows, security, and Entra ID. With any Microsoft product, there is no need to worry about security or compliance concerns. From a security and governance point of view, Microsoft Azure DevOps provides very strong capabilities.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Manufacturing Company
14%
Financial Services Firm
9%
Government
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise33
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise28
Large Enterprise70
 

Questions from the Community

What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
What is your primary use case for JIRA Portfolio?
We are using all the tools of Google, but not as a collaboration. We are using JIRA Portfolio for making the process of authorization in this process, for change control, and for software delivery....
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
Microsoft Azure DevOps: what is your experience regarding pricing and costs ?
I am not much involved in the pricing, licensing, or costing aspects. However, one of my colleagues is involved in the licensing and pricing part, and it is very efficient. We are Microsoft Gold Pa...
 

Also Known As

Portfolio for JIRA
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about JIRA Portfolio vs. Microsoft Azure DevOps and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.