We performed a comparison between JIRA Portfolio and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for me is the visualization and organizing of the tasks. We can have a pick, and then we can stick the multiple issues under that, and then we can again have a sort of hierarchical installation, and that's very useful."
"Has many functionalities including good supervision and workflows."
"The solution has good reporting and is very user-friendly."
"The solution is stable and reliable."
"The initial setup is simple."
"The way to manage cards as a KANBAN, is really easy but when you need to track hundreds of projects, you need to be very clear in which way the things must be completed."
"The most valuable features of Jira are the dashboards where we see all the features lined up with the release dates in the portfolio view, it is very good."
"The best features of JIRA are its flexibility and configurability, allowing us to tailor it to our specific needs."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The resource manager is useful."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The most important feature of ServiceNow IT Business Management is flexibility."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The performance is good."
"Converting a task into an epic is very troublesome."
"With Jira, an issue that arises is the length of time it takes to show certain data."
"The product could do with more flexible reporting."
"Portfolio is easy to scale, but we've had some difficulties with it regarding compliance and support."
"Requires some effort to insert functionalities and that could be simplified."
"The initial setup could use improvement."
"The reporting and dashboard capabilities have room for improvement."
"It's got kind of a steep learning curve."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The price is too high."
"The interface isn't user-friendly."
"The solution needs a few things in terms of resource management."
"I would like to see some artificial intelligence incorporated into the management functions."
"The user interface could be more modern."
"It could be more user-friendly."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
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JIRA Portfolio is ranked 4th in Enterprise Agile Planning Tools with 46 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 26 reviews. JIRA Portfolio is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of JIRA Portfolio writes "Powerful, flexible solution with a bit of a learning curve". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". JIRA Portfolio is most compared with Jira Align, Oracle Primavera Portfolio Management, Adobe Workfront and Microsoft Project Server, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our JIRA Portfolio vs. ServiceNow Strategic Portfolio Management report.
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