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JIRA Portfolio vs Jira Align comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Customer Service

Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
The support was good with no challenges.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
We are satisfied with the support from our provider.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Scalability Issues

Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
In comparison to Planisware, it is very stable.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Room For Improvement

Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The setup process for JIRA Portfolio is complex.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Setup Cost

Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
It is not considered expensive in the market.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Valuable Features

Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Categories and Ranking

Jira Align
Ranking in Enterprise Agile Planning Tools
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Application Lifecycle Management (ALM) Suites (7th), Value Stream Management Software (1st)
JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Agile Planning Tools category, the mindshare of Jira Align is 4.4%, down from 4.7% compared to the previous year. The mindshare of JIRA Portfolio is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
Jira Align4.4%
JIRA Portfolio1.2%
Other94.4%
Enterprise Agile Planning Tools
 

Featured Reviews

reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
Gus Mtz - PeerSpot reviewer
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Collaborative features improve task management and project tracking
All the business areas are comfortable with JIRA Portfolio. JIRA Portfolio has many features that we have not yet explored or utilized fully, but the power of JIRA Portfolio at this moment for the several areas in the business has been a very comfortable experience. The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team. Users can assign tasks to one or two people who can collaborate and document their work. That feature is amazing in terms of collaboration. While the tool does not currently support meetings, if JIRA Portfolio incorporates meeting functionality in the future, it would greatly enhance the process, especially for tasks requiring teams from different areas.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
13%
Computer Software Company
9%
Insurance Company
7%
Manufacturing Company
18%
Financial Services Firm
12%
Computer Software Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
 

Also Known As

AgileCraft
Portfolio for JIRA
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about JIRA Portfolio vs. Jira Align and other solutions. Updated: December 2025.
880,685 professionals have used our research since 2012.