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HCL Domino Reviews

Vendor: HCLSoftware
3.9 out of 5
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What is HCL Domino?

HCL Domino is a versatile, secure platform that integrates well across operating systems, supporting both web-based and client applications. Its robust functionality includes full-text search, encrypted communication, and a hybrid structure for diverse computing needs.

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HCL Domino is the #18 ranked solution in top Rapid Application Development Software. PeerSpot users give HCL Domino an average rating of 7.8 out of 10. HCL Domino is most commonly compared to ServiceNow: HCL Domino vs ServiceNow. HCL Domino is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 11% of all views.
Buyer's Guide
HCL Domino
April 2026
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HCL Domino mindshare

As of April 2026, the mindshare of HCL Domino in the Rapid Application Development Software category stands at 1.0%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps8.3%
ServiceNow5.4%
Other85.3%
Rapid Application Development Software

PeerResearch reports based on HCL Domino reviews

TypeTitleDate
CategoryRapid Application Development SoftwareApr 29, 2026Download
ProductReviews, tips, and advice from real usersApr 29, 2026Download
ComparisonHCL Domino vs Microsoft Power AppsApr 29, 2026Download
ComparisonHCL Domino vs ServiceNowApr 29, 2026Download
ComparisonHCL Domino vs Oracle Application Express (APEX)Apr 29, 2026Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.35.4%92%228 interviewsAdd to research
Pega Platform4.15.1%91%86 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 15, 2026

Valuable Features

HCL Domino excels in robust security, integration capabilities, and versatile deployment across platforms like AIX, Windows, and Linux. It supports low-code development and serves as a unified application and messaging platform. Users appreciate its full-text search, encrypted communication, and workflow application support. The platform is stable, with features like DAOS for optimized storage and multifactor authentication for enhanced security. It's both a robust email system and an application server.
  • "For people or companies who need a workflow application, this is one of the best in the world."
  • "The most valuable feature of HCL Domino is how robust it is."
  • "We have been able to set up a portal using a special XPage application that gives our customers access to this system."

Room for Improvement

Users suggest HCL Domino needs better integration with tools like Microsoft 365 and Outlook. The interface is considered outdated and difficult for non-IT users. Improvements in speed and performance, especially with large databases, are desired. Enhancements in security features and support are necessary. The client is heavy and not user-friendly, especially compared to competitors like Microsoft Exchange. More low-code capabilities and third-party application integration are also requested. Scalability and technical support need refinement.
  • "The client version of this solution could be faster and be made simpler for non-IT users."
  • "HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
  • "The biggest problem for us is the performance. We have been working with this product for a long time and our database now contains approximately two million documents."

ROI

Some users found the ROI from HCL Domino to be justifiable, experiencing positive returns. However, others reported difficulty in assessing ROI due to new deployments and limited app usage. Despite these challenges, users expressed satisfaction with the software, noting reduced paperwork burdens. At one company, HCL Domino was integral to various business functions, including management systems and databases, highlighting its importance in operational processes.

Pricing

Enterprise users describe HCL Domino's pricing as varied, with costs perceived as high compared to alternatives like Microsoft Exchange. Licenses are typically annual, priced per user, with technical support and updates included. Some praise the simplicity and standardization, while others cite expenses as a drawback. Organizations experience different pricing impacts, dependent on user number and enterprise size. Competitors offering free alternatives with broader functional familiarity influence decisions to migrate from HCL Domino.
  • "The license for Domino is yearly. The price is high."
  • "The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
  • "While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."

Popular Use Cases

Organizations primarily use HCL Domino for email, collaboration, and application development. It supports enterprise email, HR management systems, customer relationship management, and document management. Businesses utilize it for developing internal applications, managing workflows, and securing sensitive communications. HCL Domino integrates with Oracle Financials and supports custom applications for various operations. Its versatile platform accommodates email, calendaring, messaging, and workflow capabilities, while Domino Leap facilitates low-code development for automating processes and ensuring secure team collaboration.

Service and Support

Technical support for HCL Domino receives mixed feedback, often praised for being responsive and effective, with ratings up to ten. Some, however, find the website complex and hard to navigate. Customer service varies significantly, with some experiencing prompt, consistent communication and others noting unfriendly interactions and room for improvement. Frequently mentioned are fast response times and helpful resolutions, though inconsistency persists in individual experiences.

Deployment

HCL Domino's initial setup is generally straightforward for experienced users, often requiring minimal time for deployment, typically under 15 minutes. Some users may experience complexities if they are new or handling advanced features, which could prolong the process. The setup can range from a simple one-click installation to more intricate configurations, taking from hours to even months, particularly with complex systems. Despite potential challenges, official support is effective and resolves issues quickly.

Scalability

HCL Domino displays impressive scalability, with many appreciating its ability to accommodate additional users via new server installations. Some note issues with reliability, especially with larger databases, yet consider it highly scalable. Ratings vary, though several suggest near-perfect scalability, while others seek improvement. Users range from small companies to larger enterprises, with some noting it doesn't match larger systems like Oracle, yet remains viable for organizations with significant employee counts.

Stability

HCL Domino is highly stable with minimal downtime reported over decades. Users experience a robust and reliable system, often rating its stability between eight to ten. While some encounter challenges with large databases, most are impressed with its uninterrupted performance and lack of bugs or crashes. Long-term users have legacy applications running smoothly on current versions. However, few users note a decline in stability, illustrating varying experiences across different environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our HCL Domino Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business102
Midsize Enterprise53
Large Enterprise125
By visitors reading reviews

Top industries

By visitors reading reviews
Government
11%
Manufacturing Company
9%
Computer Software Company
7%
Retailer
7%
Financial Services Firm
7%
Construction Company
7%
Comms Service Provider
6%
Insurance Company
5%
Educational Organization
5%
Wholesaler/Distributor
4%
Outsourcing Company
4%
Healthcare Company
4%
Real Estate/Law Firm
4%
Energy/Utilities Company
3%
Performing Arts
2%
Pharma/Biotech Company
2%
Marketing Services Firm
2%
University
2%
Media Company
2%
Non Profit
1%
Hospitality Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%
Transportation Company
1%
Wellness & Fitness Company
1%
Legal Firm
1%

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Learn more about HCL Domino

Offering robust security and integration, HCL Domino supports enterprise email, application development, and collaboration. It is known for its ease of deployment and reliability, featuring multifactor authentication, seamless server migration, and a low-code platform. Users benefit from DAOS for storage efficiency and minimal attack surface for data integrity. Its integration with HCL Notes facilitates communication, calendaring, and workflows. However, improvement is needed in interface modernization, third-party tool integration, and scalability. The platform's high cost and complex setup are challenges that some organizations face.

What are the key features of HCL Domino?
  • Robust Security: Offers encryption and minimal attack surface.
  • Versatile Integration: Seamless across operating systems, supporting hybrid structures.
  • Full-Text Search: Enhances data accessibility and management.
  • Encrypted Communication: Ensures secure data transmission.
  • Low-Code Platform: Facilitates easier application development.
What benefits should users expect?
  • Ease of Deployment: Simplifies the setup process for organizations.
  • Reliable Performance: Ensures stability and efficient operation.
  • Development Capabilities: Supports custom applications and innovation.
  • Storage Efficiency: Implement DAOS for optimized storage use.
  • Cross-Platform Support: Broadens compatibility and application reach.

HCL Domino is widely implemented across industries for enterprise email and collaboration solutions. It integrates into HR systems, CRM, document management, and custom applications. Often paired with Oracle Financials, it enhances communication and process automation. Its capabilities extend to mobile email, administration, and document sharing, serving diverse computing needs effectively.

HCL Domino was previously known as IBM Lotus Domino, Lotus Domino.

HCL Domino customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil

Related questions

  • 70
Help to migrate IBM Lotus Domino to another platform
  • 84
Looking for recommendations for a no-code backend database for 500,000+ users - looking at CASPIO
  • 70
Help to migrate IBM Lotus Domino to another platform
  • 100
When should you use rapid application development and what are the most suitable projects for it?
  • 105
Who uses and benefits the most from rapid application development?
  • 146
Why is rapid application development important?
  • 41
When evaluating Rapid Application Development Software, what aspect do you think is the most important to look for?
  • 85
Why is Rapid Application Development Software important for companies?

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HCL Domino Reviews Summary
Author infoRatingReview Summary
Owner at Prodej a Správa Nemovitostí s.r.o.4.0I’ve used HCL Domino on‑prem for 20 years for mail and apps; it’s a versatile “Swiss army knife” that simply works and is stable, with responsive support. Downsides include harder programming, few pricey ready‑made apps, and weak low‑code/workflow tooling.
Architect at a tech consulting company with 501-1,000 employees5.0I've used HCL Domino mainly for secure data sharing and internal app development; its stability, security, low code tools, and storage efficiency stand out, though the learning curve and limited provider options were initial challenges.
Senior Associate at a consultancy with 11-50 employees4.0We use HCL Domino for various applications and value its rapid development and security features. While it lacks a reporting engine, HCL is actively improving the platform. Our users are pleased, and it eases paperwork despite starting from scratch.
Technical Service Manager at Top Level Corporation Limited4.0We primarily use HCL Domino for mobile email systems and some customized applications. The email system stands out as the most valuable feature. However, scalability and support need improvement to meet our requirements better.
SME at a tech services company with 1-10 employees4.0I use HCL Domino for internal and customer-facing applications, benefiting from its directory integration and hybrid application support. Improvements are needed in Notes client speed and document functionalities. Despite expensive licensing, I prefer Domino's flexibility over SharePoint.
CEO, Senior Consultant, Collaboration Platforms at Indeo Oy4.5I use HCL Domino in my company for workflows and document management. Its most valuable features are security and integration, though I expect more integration in the future. The user interface is outdated, but the functionalities compensate for this shortcoming.
Owner at Prodej a Správa Nemovitostí s.r.o.4.5HCL Domino is a versatile platform meeting all my computing needs from email to operations management. However, user-friendliness and server refresh functionality could improve. Switching to Microsoft was considered but managing both systems was impractical.
Kierownik Biura Informatyki at EIB SA1.0I use HCL Domino for mail collaboration and CRM. The solution's security is excellent, though the interface needs improvements, such as a unified programming language and consistent platform directions. Despite integration challenges, it remains a crucial tool for my company.