Harness Reviews

Harness provides a more efficient deployment experience, significantly reducing the release time from three or four hours to one or two hours. Users benefit from time savings of 30-40% in development through templates and varied pipelines. They also achieve a substantial reduction in failure risks and error rates by about 70%. Overall, they rate Harness highly at nine, reflecting its effectiveness and reliability.

Users primarily utilize Harness for deploying Kubernetes clusters, creating workflows, and automating deployment pipelines. It facilitates infrastructure provisioning, managing Java microservices, and integrating with tools like Jenkins, Tekton, and Bitbucket. The platform supports configuring environments, executing canary deployments, and ensuring security compliance. Harness pipelines also connect DevOps practices with ServiceNow requests, enabling complex infrastructure provisioning. Its graphical interface allows teams to visualize, test, and manage deployments seamlessly without manual interaction.

Organizations primarily rely on internal teams for handling Harness-related issues. External technical support from Harness is seldom needed. Harness rarely encounters issues, but when they do, their response is prompt. They provide timely notifications during downtimes, which helps prevent scheduling disruptions. Incident reports are efficiently managed, with quick responses appreciated.

Users encountered no significant obstacles during Harness's initial setup. A dedicated team enabled seamless implementation with available support. Setup involved adding a YAML file and getting management approval, making the installation process easy. Onboarding was straightforward, despite some members not participating directly. It was hosted on AWS Cloud, and organizations accessed Harness via AWS Marketplace, leveraging professional support from Harness's team to ensure a smooth start.

Harness demonstrates robust scalability. Users report that their organizations efficiently scale pipelines without significant issues, and the service is especially effective for enterprise scenarios using EKS infrastructure. However, some experience reduced stability when integrating with numerous applications. Yet, Harness generally meets expectations, accommodating hundreds of applications organization-wide, supporting seamless scaling. Its SaaS nature contributes to this capability, making it an appropriate choice for handling organizational growth effectively.

Harness is generally stable, reliable, and lacks high latency or deployment delays. However, when more than twenty applications are integrated, stability can decrease, necessitating improvements. Users experienced rare downtime issues but were informed by Harness when incidents occurred, causing temporary deployment suspensions. Some attribute downtime to internal or platform issues. Overall perception indicates decent stability with minimal support issues.