

Bamboo and Harness compete in the continuous integration and delivery (CI/CD) space. Harness appears to have the upper hand with advanced features providing a compelling reason for its cost.
Features: Bamboo offers strong integration capabilities with various Atlassian products, making it valuable for teams using Atlassian tools. Its customization capabilities thrive in standardized environments. Harness provides innovative automation and AI-driven features that enhance deployment efficiency. Its continuous verification tools are pivotal for rapid detection and rollback of faulty deployments, and the ability to create dynamic pipelines with minimal effort gives Harness a distinctive edge.
Ease of Deployment and Customer Service: Bamboo demonstrates ease of use with robust documentation and community support, simplifying deployment for teams familiar with Atlassian products. Harness shines in its simplified deployment model using AI, offering an intuitive setup that reduces manual configuration and errors. It provides strong customer support with tailored assistance advantageous for complex scenarios, appealing to teams seeking to minimize manual interventions.
Pricing and ROI: Bamboo's pricing model is cost-effective, especially for small to medium-sized enterprises within existing Atlassian ecosystems. Its setup costs are low, providing strong ROI for teams using Atlassian. Harness, with a higher upfront cost, offers substantial ROI in dynamic environments by reducing deployment failures and operational overhead through its automation capabilities, valuable for organizations prioritizing cutting-edge CI/CD processes.
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
I believe the efficiency improvement is more than a twenty to thirty percent increase compared to Jenkins.
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
We have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
We have rarely faced issues with Harness tech support.
We have been receiving incident reports whenever an incident occurs on Harness, and they are usually quick to respond.
If you need more agents, you just switch on more agents.
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
Currently, out of twenty teams that are supposed to adopt it, five or six have adopted Harness, and we have not seen any kind of scalability issues, such as slowness in performance or build time reduction.
Harness is completely stable, and we are using it in production without facing any stability issues at all.
We have rarely faced issues with Harness tech support.
Harness is decently stable.
Machine learning and AI are in big demand at the moment.
There is no way to execute nested pipelines, which means that we cannot execute child pipelines within child pipelines and child pipelines even within those child pipelines.
Harness can be improved by providing more clarity on the credits it issues for Harness Cloud, as it has a tiered pricing structure involving license and credit costs, which can get confusing.
When deploying multiple components to multiple environments, like production and BCP, failures sometimes occur.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
The main benefits Bamboo provides for me and my team are the automation to pick up code changes and automate the deployments, building images.
Harness uses AI to suggest errors in case of deployment failures.
Harness offers several best features that I have worked with, including an intelligent caching system for dependencies and artifact building that allows for extremely short build times without extra bash scripting.
The best features in Harness are its user-friendliness and setup configuration.
| Product | Market Share (%) |
|---|---|
| Harness | 5.5% |
| Bamboo | 4.3% |
| Other | 90.2% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Large Enterprise | 9 |
Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.
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