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GoodAccess Reviews

Vendor: GoodAccess
4.7 out of 5
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What is GoodAccess?

GoodAccess is a cybersecurity platform designed for medium-sized enterprises to implement Zero Trust Architecture efficiently, offering a rapid, hardware-free deployment that integrates smoothly with existing infrastructures.

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GoodAccess is the #5 ranked solution in top Web Security Gateways, #5 ranked solution in top ZTNA solutions, and #8 ranked solution in top Enterprise Infrastructure VPN solutions. PeerSpot users give GoodAccess an average rating of 9.4 out of 10. GoodAccess is most commonly compared to Check Point Harmony SASE (formerly Perimeter 81): GoodAccess vs Check Point Harmony SASE (formerly Perimeter 81).
Buyer's Guide
GoodAccess
August 2025
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GoodAccess mindshare

Product category:
Enterprise Infrastructure VPN
As of September 2025, the mindshare of GoodAccess in the Enterprise Infrastructure VPN category stands at 0.2%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
GoodAccess0.2%
OpenVPN Access Server Enterprise15.3%
Fortinet FortiClient10.5%
Other74.0%
Enterprise Infrastructure VPN

PeerResearch reports based on GoodAccess reviews

TypeTitleDate
CategoryEnterprise Infrastructure VPNAug 31, 2025Download
ProductReviews, tips, and advice from real usersAug 31, 2025Download
ComparisonGoodAccess vs Fortinet FortiClientAug 31, 2025Download
ComparisonGoodAccess vs OpenVPN Access Server EnterpriseAug 31, 2025Download
ComparisonGoodAccess vs Cisco Secure Client (including AnyConnect)Aug 31, 2025Download
Suggested products
TitleRatingMindshareRecommending
Check Point Harmony SASE (formerly Perimeter 81)4.42.5%97%63 interviewsAdd to research
Twingate4.02.6%100%1 interviewAdd to research
 
 
Key learnings from peers

Valuable Features

Key features of GoodAccess include point-to-point security, Cloud Connector linking private cloud networks to the Gateway, static IP, threat blocking, speed similar to non-VPN networks, simple interface, in-depth usage reports, robust security, geo-restriction bypass, router compatibility, global host spread, and reliability. It also offers easy user management, Microsoft SSO, MFA, access control, granular permissions, minimal latency, 24/7 customer support, and cost-effectiveness.
  • "The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
  • "No extra hardware is needed, and it is very easy to set up"
  • "GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."

Room for Improvement

Improvement areas for GoodAccess include enhancing the user interface, providing detailed threat and traffic information, optimizing pricing and seat flexibility, expanding server coverage, integrating advanced security features like multi-factor authentication, improving log retention, addressing connectivity issues, and extending customer support hours. Including the WireGuard protocol and addressing bugs in the app would also benefit users. Organizations require scalability in pricing models and better app compatibility across operating systems.
  • "We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
  • "For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
  • "They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."

ROI

Users of GoodAccess reported strong returns-on-investment, with many observing significant benefits within a few months to a year. Several reported full returns within two months, while smaller startups saw returns in around six months. For some IT development efforts, exact returns were challenging to determine. Some users mentioned a neutral impact due to their operational requirements. Despite higher costs, the reliability and focus on essential tasks justified their investment.

Pricing

GoodAccess is perceived as having substantial costs, but this is justified by its ease of use and security benefits. Users advise purchasing licenses based on concurrent users rather than team size and starting with essential packages. Pricing is competitive, and annual billing should be monitored for increments. Setup is low-cost and straightforward, with support available for customization. Non-profit organizations appreciate its scalable licensing. It's recommended to test with a trial and consult GoodAccess's team directly.

Popular Use Cases

Companies use GoodAccess primarily to establish secure, reliable point-to-point connections between technical teams and remote infrastructure, manage distributed networks, facilitate seamless remote work, access cloud environments, provide static IP addresses, and enhance security with dual-factor authentication and threat protection. It helps globally distributed teams collaborate effectively, ensures compliance with location-specific IP restrictions, and supports video conferencing and geolocation-specific tasks with minimal speed disruption.

Service and Support

GoodAccess customer service and support are praised for being responsive, 24/7, and quick to resolve issues. Users appreciate prompt and helpful responses, friendly communication, and flexibility. While some mention minor delays, most find the assistance satisfactory and effective. Email notifications about usage and updates enhance the experience. Availability is sometimes limited, but overall, support is seen as excellent and highly effective in addressing concerns.

Deployment

The initial setup of GoodAccess is very straightforward and easy. Most users found the process simple, even configuring routers with provided example scripts. Some users needed to determine configurations with standard OpenVPN files. The admin console is user-friendly, and new user emails guide account setup. The process does not require user login during installation, and assistance was provided for specific setups like Microsoft SSO. Users found it manageable without external help and appreciated the minimal maintenance required.

Scalability

GoodAccess offers exceptional scalability, allowing teams to easily adjust in size. Organizations appreciate its simplicity and the ability to increase or decrease user connections promptly. Scalability is dependable, with many sites connected and plans for further expansion. Licensing adjustments are quick, and customer support is responsive. Users find it suitable for various scenarios with numerous features, though some indicate a need for improved bandwidth. Generally, GoodAccess is well-regarded for its scalable capabilities.

Stability

GoodAccess has been described as very stable with minimal issues. Users have reported almost zero outages, and any that occurred were resolved quickly. The uptime is consistently high, with no significant downtime or disconnects over extended periods. Stability has been highlighted as excellent, fantastic, and dependable. Many users have experienced reliable performance with frequent updates, ensuring robust connectivity and very few instances of degraded connections or service interruptions.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our GoodAccess Buyer's Guide for additional reliable information.

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Learn more about GoodAccess

GoodAccess provides organizations a powerful means to secure their networks through a scalable zero-trust cybersecurity platform. It supports remote and hybrid work environments by protecting critical assets and enabling seamless connectivity. This platform ensures robust security, facilitating compliance with the latest standards while integrating with SaaS and legacy systems. Businesses with 50 to 5000 employees across several industries benefit from its advanced capabilities, which include device security, multi-factor authentication, and identity-based access control.

What are the key features of GoodAccess?
  • Remote Access and BYOD: Ensures device security through inventory checks.
  • Multi-factor Authentication: Provides unified MFA for all critical systems.
  • Identity-Based Access Control: Enables zero-trust access control by identity.
  • Network Encryption and Segmentation: Reduces attack surface via granular segmentation.
  • Full Control and Visibility: Integrates with SIEM for comprehensive security logs.
What benefits and ROI should users look for?
  • Easy Integration: Seamless with existing systems, enhancing operational efficiency.
  • Rapid Deployment: Quickly deploys, improving time to protection.
  • Improved Security: Superior security with high-speed, flexible remote access.
  • Cost-Effectiveness: Provides robust protection at a manageable cost.
  • Comprehensive Support: Reliable service supporting diverse environments.

GoodAccess is widely implemented across industries needing secure, adaptable connectivity. It is ideal for sectors prioritizing remote and hybrid workforces, like tech and professional services, ensuring seamless access and compliance with complex regulatory requirements. Companies benefit from its application in controlling geolocation requirements, facilitating secure video conferencing, and ensuring high-speed access regardless of location.

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Product Categories

Product Categories
Enterprise Infrastructure VPN
Secure Web Gateways (SWG)
ZTNA

Popular Comparisons

Popular Comparisons
Check Point Harmony SASE (formerly Perimeter 81) vs GoodAccess Logo
Check Point Harmony SASE (formerly Perimeter 81) vs GoodAccess
Twingate vs GoodAccess Logo
Twingate vs GoodAccess
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GoodAccess Reviews Summary
Author infoRatingReview Summary
Email Marketing Manager at eTeacher5.0I've found GoodAccess to be highly reliable with its dedicated IP options, outstanding support, and minimal downtimes over two years. It offers better stability and cost-effectiveness compared to ExpressVPN. A more comprehensive app would enhance the experience.
IT Systems Manager at WCNY4.5We use GoodAccess daily for endpoint protection and access control, appreciating its simplicity and stability. While the recent GUI update adds unnecessary animations, it doesn’t affect functionality. Previously, we considered NordVPN but needed a dedicated tunneling VPN solution.
Consultant at Amik Technology Inc5.0We use GoodAccess as a site-to-site VPN for connecting sites nationwide, crucial for video conferencing and remote access. It supports our routers and VPN protocols. Improvements in log retention and user search are desired. We've seen ROI in 1-2 years.
Director Of Quality Assurance at PAXAFE5.0We are a SaaS company using AWS, and GoodAccess significantly improved our VPN security and speed compared to our previous provider. While Microsoft Copilot access issues persist, the service provides excellent ROI within 3-6 months.
Chief Technology Officer at BCI Central5.0We use GoodAccess for its team-based access and static IP features for our cloud environments. It offers easy management and cost efficiency. Improvements could include more flexible user plans. We evaluated AWS, Surfshark, and Nord, but chose GoodAccess.
Owner at Sapere Marketing4.0We chose GoodAccess to replace our VPN for distributed team management, valuing its central system configuration and port forwarding. Though feature upgrades increased costs, the investment has been worth it, compared to previous solutions like NordLayer VPN.
Data Architect at RevGen Partners4.5We use GoodAccess to ensure safe, easy remote access to our office environment, benefiting from its user-friendly interface, real-time monitoring, and enhanced data security without extra hardware. However, scalability for larger organizations and Linux compatibility need improvement.
Chief Technology Officer at Smart Voting4.0We are a remote team utilizing GoodAccess for secure access to critical systems. Its ease of use aids onboarding, though VPN occasionally slows down with large files. We justified our investment within six months, moving from AWS and Proton VPN.