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Cisco Secure Access vs GoodAccess comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Secure Access
Ranking in Secure Web Gateways (SWG)
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Firewalls (16th), Cloud Access Security Brokers (CASB) (5th), ZTNA (7th), Secure Access Service Edge (SASE) (7th), Domain Name System (DNS) Security (2nd)
GoodAccess
Ranking in Secure Web Gateways (SWG)
21st
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Enterprise Infrastructure VPN (19th), ZTNA (15th)
 

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Secure Access is 4.0%, up from 1.2% compared to the previous year. The mindshare of GoodAccess is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.4%
Cisco Secure Access4.0%
GoodAccess0.3%
Other93.3%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Kartik Amin - PeerSpot reviewer
Network Operations Engineer at Astreya Partners, Inc.
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"It was a very easy product to install. It can be deployed very fast."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I find the posture checking feature of Cisco Secure Access the most valuable."
"The impact Cisco Secure Access has on protecting my company from threats such as phishing and ransomware is significant."
"The feature of Cisco Secure Access I appreciate the most is the DNS functionality."
"The product is giving whatever you need from a customer point of view."
"The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer."
"They've protected us from threats like phishing and ransomware."
"I find it an amazing product, and as it is an upgrade for Umbrella, it has all the good sides of Umbrella while removing some bad sides."
"Cisco Secure Access has benefited my organization by allowing people to connect 24/7, ensuring reliability."
"Their user interface is intuitive as it is easy to navigate."
"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators."
"No extra hardware is needed, and it is very easy to set up"
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"The task of managing security and auditing for unauthorized entries has been substantially diminished."
 

Cons

"The dashboards for local use could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"File integrity monitoring would be very advantageous as an additional feature."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"For pricing, I consider this one of the few drawbacks of Cisco; Cisco is known for its high pricing, so I would give them a six."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"I received support from the team for Cisco Secure Access related to web services. There were occasional delays of up to two working days."
"The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco."
"If the FTD devices themselves, the Firepower Threat Detection system, those are the firewalls themselves, the individual appliances, weren't so tightly coupled to FMC, I'd probably appreciate them as a product more."
"The licensing is confusing."
"We don't have any good tools right now, which is a problem."
"However, the cost of Cisco's products and licensing is high, and mid-size or smaller businesses typically cannot afford Cisco Secure Access."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"The logs do not go back very far."
"GoodAccess can be improved by providing more editable options on the admin side. I would like to see more options and more granular controls for users who know what they are doing as an administrator."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"There could be a better view of which type of communication is going through the system."
"The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information."
"The price tier is not suited for small teams."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"For what you get, it's a fair price in comparison to other products."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
Information not available
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
11%
Financial Services Firm
7%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Secure Access?
Cisco Secure Access regularly requires patches that need to be installed. During downtime or after hours, patches nee...
What is your primary use case for Cisco Secure Access?
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access ...
What advice do you have for others considering Cisco Secure Access?
Multi-organization might be a feature on Cisco Secure Access, but my clients are private companies that haven't merge...
What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is...
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and ...
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our int...
 

Also Known As

iBoss Cloud Platform
No data available
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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Find out what your peers are saying about Cisco Secure Access vs. GoodAccess and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.