

GoodAccess and Cisco Secure Client are two contenders in the secure remote access market. Users are happier with the pricing and support of GoodAccess, but Cisco Secure Client's superior features make it a more desirable product despite its higher cost.
Features: GoodAccess is praised for its straightforward setup and configuration. It offers an intuitive user interface, cost-effective security solutions, and essential remote access features. Cisco Secure Client provides advanced security features, comprehensive encryption, and extensive configuration options valued by users.
Room for Improvement: Users mention that GoodAccess could benefit from more advanced customization options, better integration with third-party applications, and enhanced performance metrics. Cisco Secure Client users feel that the product could improve in terms of performance speed, addressing occasional connectivity issues, and simplifying its complex interface.
Ease of Deployment and Customer Service: GoodAccess is noted for its intuitive and quick deployment, paired with responsive customer support. Cisco Secure Client, while offering more complex features, also results in a more complicated deployment requiring more extensive support. GoodAccess provides a smoother initial setup but Cisco offers comprehensive support for its elaborate system.
Pricing and ROI: GoodAccess is seen as cost-effective with a quicker ROI due to lower setup costs. Cisco Secure Client, while more expensive, delivers long-term value that justifies the price according to users. The choice comes down to immediate cost benefits versus long-term investment.
Cisco offers very high-quality customer service.
Cisco Technical Support is very good, very friendly, and helpful.
Cisco technical support is difficult, and it requires lots of contracts.
The scalability of Cisco Secure Client depends on the hardware I choose.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
The stability is really good, and I would rate it up to nine.
I would rate the stability ten out of ten.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
The various licensing options make it challenging to manage, and the cost is a significant issue for customers.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
The price of Cisco Secure Client (including AnyConnect) is acceptable.
I perceive the pricing to be a seven, however, I have perpetual licenses.
Beneficial for businesses needing secure access outside the office.
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Additionally, it maintains security effectively with multi-factor authentication, which helps in identifying actual users.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Client (including AnyConnect) | 6.3% |
| GoodAccess | 0.4% |
| Other | 93.3% |

| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 10 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
Cisco Secure Client (including AnyConnect) delivers reliable, stable connectivity and seamless integration with Active Directory, ensuring secure remote access through a one-click VPN capability. It's lightweight, user-friendly, and supports major operating systems, enhancing remote work flexibility.
Cisco Secure Client, including AnyConnect, is designed for secure remote connectivity, offering multi-factor authentication, advanced malware protection, and automatic error diagnostics. Compatible with Windows, Mac, and Linux, it provides an intuitive setup and a clean interface. While it excels in ease of use, issues such as the outdated Linux build and the need for modern UI enhancements persist. Users also face connectivity challenges with frequent updates and high prices, alongside the need for better endpoint security and system integration. Popular for remote work, it facilitates secure access to corporate networks, allowing seamless interactions with resources like emails, documents, and applications.
What key features does Cisco Secure Client offer?Cisco Secure Client is widely implemented across industries for secure remote connectivity, especially in sectors requiring constant access to servers, data centers, and research labs. It supports remote work by enabling employees in diverse fields to access internal resources efficiently, maintaining productivity and security.
GoodAccess is a cybersecurity platform designed for medium-sized enterprises to implement Zero Trust Architecture efficiently, offering a rapid, hardware-free deployment that integrates smoothly with existing infrastructures.
GoodAccess provides organizations a powerful means to secure their networks through a scalable zero-trust cybersecurity platform. It supports remote and hybrid work environments by protecting critical assets and enabling seamless connectivity. This platform ensures robust security, facilitating compliance with the latest standards while integrating with SaaS and legacy systems. Businesses with 50 to 5000 employees across several industries benefit from its advanced capabilities, which include device security, multi-factor authentication, and identity-based access control.
What are the key features of GoodAccess?GoodAccess is widely implemented across industries needing secure, adaptable connectivity. It is ideal for sectors prioritizing remote and hybrid workforces, like tech and professional services, ensuring seamless access and compliance with complex regulatory requirements. Companies benefit from its application in controlling geolocation requirements, facilitating secure video conferencing, and ensuring high-speed access regardless of location.
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