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GoodAccess vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in ZTNA
14th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (22nd), Enterprise Infrastructure VPN (20th)
Portnox
Ranking in ZTNA
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Network Access Control (NAC) (6th), Passwordless Authentication (1st)
 

Mindshare comparison

As of October 2025, in the ZTNA category, the mindshare of GoodAccess is 0.5%, up from 0.3% compared to the previous year. The mindshare of Portnox is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Market Share Distribution
ProductMarket Share (%)
Portnox1.0%
GoodAccess0.5%
Other98.5%
ZTNA
 

Featured Reviews

Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.
Scott Kerr - PeerSpot reviewer
It is seamless and integrates well with our Azure setup
We use devices like PLCs and controllers, and when we receive a request to allow one on the network, we bypass typical authentication, associate it with a group account, and push it to a firewalled VLAN. However, problems arise when the same MAC address is requested for a different project. Our current system only finds authenticated MAC addresses, making it difficult to troubleshoot when the same device is used for multiple purposes. Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"GoodAccess has significantly improved security in our organization."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"We love the simple interface and speed and reliability of the system."
"The most important feature is that this solution is agentless. So, you don't have to install any agents on endpoints."
"Technical support was very helpful when we needed them."
"It's so easy to set up, you don't need outside assistance."
"This is a self-sufficient network monitoring and security product that saves time and employee resources."
"For the information security team, the security level was improved because it helped to manage and prevent rogue devices from connecting to the corporate network. The reporting was granular, and reports we scheduled for delivery on Portnox were useful during investigations and audits, especially in cases where the IP address changed."
"Previous to the deployment we didn't have complete visibility of all the endpoints, all the devices that are connected to the network. But with the deployment of portnox, we could see all the devices and where they're connecting. We can equally segregate and apply different rules, policies to each location that we didn't monitor specifically."
"One of the features I enjoyed the most about Portnox was the ability to dive in with proper details on an endpoint."
"With Portnox, you have a large-scale view of the systems on your estate, and you can use the ID of that user to search and get substantial information about a user."
 

Cons

"There could be a better view of which type of communication is going through the system."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."
"Enhancing the user interface and experience could make it more intuitive for all users."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"The logs do not go back very far."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"It would be good to integrate Portnox CORE with CLEAR."
"The price could be better."
"It might be beneficial to improve the ease of integrating the product with firewalls."
"The solution did have some stability issues, however, all I had to do was restart it."
"Now, the way security is viewed, maybe including something like AI, to automate some of the things that are required to be done would be great."
"The product should consider more integration with vendors like Huawei. It should also improve visibility. The solution should offer a partner portal that can provide customers training on the in and out of the solution."
"Allowing for a search of MAC addresses in the interface, whether they are authenticated on the network or not, would be beneficial. Currently, it only finds authenticated MAC addresses, which complicates troubleshooting when the same MAC address is used for different requests."
"It could be a little cheaper."
 

Pricing and Cost Advice

Information not available
"The tool is more expensive than Fortinet."
"The cost of Portnox Clear is reasonable."
"Portnox CORE's pricing is adequate and cheaper compared to other complex solutions. Its licensing costs are yearly and include support. Cost is calculated per device."
"Pricing is quite reasonable."
"We pay for port licensing and support on a yearly basis, and it's not cheap."
"Pricing is not cheap. It is based on licenses per port. After licensing is purchased, you only pay for support."
"The vendor price is fair."
"It is not bad. It is a bit on the high side, but considering the cloud features and how much it costs to run the instance in the cloud, it is not unreasonable. We do have RADIUS servers for the US, Asia, and Europe."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about Portnox CORE?
It's easy to manage and troubleshoot thanks to the lightweight components.
What is your experience regarding pricing and costs for Portnox CORE?
It's not cheap. It's not expensive. It's in the middle, so I'll probably give it a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Portnox CORE?
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more...
 

Comparisons

No data available
 

Also Known As

No data available
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about GoodAccess vs. Portnox and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.