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GoodAccess vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in ZTNA
5th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), Enterprise Infrastructure VPN (8th)
Portnox
Ranking in ZTNA
11th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
Network Access Control (NAC) (6th), Passwordless Authentication (1st)
 

Mindshare comparison

As of August 2025, in the ZTNA category, the mindshare of GoodAccess is 0.6%, up from 0.3% compared to the previous year. The mindshare of Portnox is 0.9%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA
 

Featured Reviews

Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.
Scott Kerr - PeerSpot reviewer
It is seamless and integrates well with our Azure setup
We use devices like PLCs and controllers, and when we receive a request to allow one on the network, we bypass typical authentication, associate it with a group account, and push it to a firewalled VLAN. However, problems arise when the same MAC address is requested for a different project. Our current system only finds authenticated MAC addresses, making it difficult to troubleshoot when the same device is used for multiple purposes. Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"The dashboard is pretty sleek and complete."
"The VPN's role in facilitating remote work has improved internal efficiency."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
"The most valuable aspects of the solution are the static IP and speed."
"The solution has easy-to-use administration and offers an easy implementation."
"We love the simple interface and speed and reliability of the system."
"One of the features I enjoyed the most about Portnox was the ability to dive in with proper details on an endpoint."
"The most important feature is that this solution is agentless. So, you don't have to install any agents on endpoints."
"It's a stable product."
"The technical support is top-notch."
"Previous to the deployment we didn't have complete visibility of all the endpoints, all the devices that are connected to the network. But with the deployment of portnox, we could see all the devices and where they're connecting. We can equally segregate and apply different rules, policies to each location that we didn't monitor specifically."
"I like the fact that you can take your device anywhere and still have that visibility from anywhere because it's agent-based."
"I am impressed with the solution's voucher capability and authentication. The tool is integrated with Active Direct storage."
"The product is a valuable solution within zero-trust architecture, enhancing network security and visibility."
 

Cons

"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"The logs do not go back very far."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"The price tier is not suited for small teams."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"It is worth mentioning that we do experience disconnects on rare occasions."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"From a resource perspective, the OEM can do better in terms of resource utilization."
"The integration between Portnox CORE and Portnox CLEAR can be better. These are two different systems, and there is no unique console for both devices. Portnox CORE is agentless, whereas Portnox CLEAR is not agentless."
"Allowing for a search of MAC addresses in the interface, whether they are authenticated on the network or not, would be beneficial. Currently, it only finds authenticated MAC addresses, which complicates troubleshooting when the same MAC address is used for different requests."
"The licensing is based on a per-port price, even when you are not using all of the ports, and this is something that could be improved."
"It might be beneficial to improve the ease of integrating the product with firewalls."
"It could be a little cheaper."
"In terms of operational efficiency, things are more complicated now. It takes more time to get devices on the network, but we increased security quite a bit."
"It would be good to integrate Portnox CORE with CLEAR."
 

Pricing and Cost Advice

Information not available
"We pay for port licensing and support on a yearly basis, and it's not cheap."
"The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe."
"It's not cheap. It's not expensive. It's in the middle."
"It is not bad. It is a bit on the high side, but considering the cloud features and how much it costs to run the instance in the cloud, it is not unreasonable. We do have RADIUS servers for the US, Asia, and Europe."
"Portnox CORE's pricing is adequate and cheaper compared to other complex solutions. Its licensing costs are yearly and include support. Cost is calculated per device."
"Pricing is not cheap. It is based on licenses per port. After licensing is purchased, you only pay for support."
"The solution is very expensive and I would rate it 10 out of 10."
"The vendor price is fair."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about Portnox CORE?
It's easy to manage and troubleshoot thanks to the lightweight components.
What is your experience regarding pricing and costs for Portnox CORE?
It's not cheap. It's not expensive. It's in the middle, so I'll probably give it a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Portnox CORE?
We have been having some issues with it. That's why we're considering migrating to Portnox Clear due to some limitations with CORE. At the end of the day, Portnox Clear's capabilities are much more...
 

Comparisons

No data available
 

Also Known As

No data available
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about GoodAccess vs. Portnox and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.