

Portnox and GoodAccess are competing in the network security space. Portnox is favored for its pricing and customer support, while GoodAccess excels in cloud-based solutions with secure remote access.
Features: Portnox offers comprehensive endpoint visibility, seamless integration with existing IT systems, and simplified access control. GoodAccess provides point-to-point security, integrated VPN services, and robust encryption for cloud environments.
Room for Improvement: Portnox could improve its deployment process to reduce the complexity of on-premise configurations, enhance cloud capabilities, and integrate more seamlessly with diverse systems. GoodAccess may benefit from expanding its customer support, increasing customization options, and enhancing reporting capabilities.
Ease of Deployment and Customer Service: GoodAccess ensures quick deployment with its cloud-based setup and offers a straightforward customer service experience. Portnox, while supportive with customer service, requires more complex initial deployment due to extensive on-premise setup requirements.
Pricing and ROI: Portnox provides competitive pricing and substantial ROI through feature integration with existing infrastructures, especially for larger enterprises. GoodAccess is cost-effective for startups and smaller businesses, offering scalable cloud-based solutions and reasonable ROI in secure remote access.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
The main area needing improvement is the technical knowledge of support staff.
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
They respond very immediately and provide detailed, amazing support.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
The product itself is available and its uptime is 100%.
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
When I'm doing filtering at times, it doesn't filter the items properly.
They don't have much support during Asia Pacific hours.
If you compare Portnox with all other well-known standard products, it is the cheapest.
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
You are charged according to the number of users.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
It's notable how Portnox has improved operational efficiency.
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
It is very easy to implement on our current network hardware.
| Product | Market Share (%) |
|---|---|
| Portnox | 2.3% |
| GoodAccess | 1.1% |
| Other | 96.6% |


| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
GoodAccess is a cybersecurity platform designed for medium-sized enterprises to implement Zero Trust Architecture efficiently, offering a rapid, hardware-free deployment that integrates smoothly with existing infrastructures.
GoodAccess provides organizations a powerful means to secure their networks through a scalable zero-trust cybersecurity platform. It supports remote and hybrid work environments by protecting critical assets and enabling seamless connectivity. This platform ensures robust security, facilitating compliance with the latest standards while integrating with SaaS and legacy systems. Businesses with 50 to 5000 employees across several industries benefit from its advanced capabilities, which include device security, multi-factor authentication, and identity-based access control.
What are the key features of GoodAccess?GoodAccess is widely implemented across industries needing secure, adaptable connectivity. It is ideal for sectors prioritizing remote and hybrid workforces, like tech and professional services, ensuring seamless access and compliance with complex regulatory requirements. Companies benefit from its application in controlling geolocation requirements, facilitating secure video conferencing, and ensuring high-speed access regardless of location.
Portnox provides advanced network visibility and proactive security without complexity, ensuring easy setup and scalability. Its agentless nature and intuitive design enable seamless device management and system integration, promoting efficient network operations and endpoint security.
Portnox is known for offering comprehensive network access control, providing firms with vital tools for managing authentication and securing endpoint devices. It's praised for ease of use in integrating with systems such as RADIUS servers and offering detailed analytical capabilities to ensure compliance and control unauthorized access. While users appreciate the intuitive interface and device management, improvements have been suggested in the areas of better GUI, integration with firewalls, and enhanced configuration methods. Portnox aids in handling dynamic VLAN assignments and securing access in both wired and wireless networks, proving particularly valuable for on-premises and remote environments.
What are the key features of Portnox?In industries where network security is paramount, such as finance and healthcare, Portnox is implemented to fortify access control and manage endpoint connections effectively. Its ability to secure both on-premises and remote environments makes it a versatile choice across sectors that require stringent access management, particularly where unauthorized device connections pose significant risks.
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