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GoodAccess vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
GoodAccess provides quick ROI, with many users citing essential IT investment and time savings despite higher costs.
Sentiment score
5.5
Portnox enhances security and efficiency, offering cost-effective NAC solutions with easier management compared to Cisco ISE or Aruba ClearPass.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
IT Infrastructure Manager at a tech vendor with 501-1,000 employees
 

Customer Service

Sentiment score
7.4
GoodAccess provides 24/7 responsive customer support with quick resolutions and effective communication, though occasional delays are noted.
Sentiment score
6.8
Portnox customer service is praised for responsiveness, with some suggesting improvements in issue resolution and ticket handling.
The main area needing improvement is the technical knowledge of support staff.
Senior Network Engineer at a tech services company with 11-50 employees
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
They respond very immediately and provide detailed, amazing support.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.1
GoodAccess is scalable and user-friendly, with adaptable licensing, though some desire improved gateway locations and bandwidth.
Sentiment score
7.6
Portnox scales efficiently, supporting many endpoints and users, though costs may increase with growth; cloud features enhance adaptability.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.7
GoodAccess offers reliable, stable connectivity with minimal downtime, quick updates, and efficient support ensuring seamless user experiences.
Sentiment score
7.4
Portnox is generally stable and reliable, but some users report latency and configuration issues, particularly with CORE.
The product itself is available and its uptime is 100%.
Systems Analyst at a construction company with 1,001-5,000 employees
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

GoodAccess should enhance features, flexibility, and support while addressing connection issues and expanding security measures.
Portnox needs interface, integration, and support improvements; licensing, cloud reliance, and user convenience issues impact user satisfaction.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Director, Information Technology at Veriheal
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
President at TrackerSoft
When I'm doing filtering at times, it doesn't filter the items properly.
Systems Analyst at a construction company with 1,001-5,000 employees
They don't have much support during Asia Pacific hours.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
 

Setup Cost

GoodAccess offers competitive pricing with premium features, scalable for varied budgets, advising essential plans and monitoring annual costs.
Portnox offers scalable, device-based yearly pricing viewed as reasonable, though subscription-only options raise concerns for some users.
If you compare Portnox with all other well-known standard products, it is the cheapest.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
President at TrackerSoft
You are charged according to the number of users.
Senior Network Engineer at a tech services company with 11-50 employees
 

Valuable Features

GoodAccess provides secure, fast VPN services with global gateways, dedicated IPs, and easy administration for enhanced accessibility and collaboration.
Portnox provides scalable, cloud-based network security with intuitive management, seamless integration, real-time alerts, and comprehensive endpoint visibility.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
Director, Information Technology at Veriheal
It's notable how Portnox has improved operational efficiency.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
It is very easy to implement on our current network hardware.
Systems Analyst at a construction company with 1,001-5,000 employees
 

Categories and Ranking

GoodAccess
Ranking in ZTNA
15th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Secure Web Gateways (SWG) (21st), Enterprise Infrastructure VPN (19th)
Portnox
Ranking in ZTNA
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Network Access Control (NAC) (6th), Passwordless Authentication (1st)
 

Mindshare comparison

As of January 2026, in the ZTNA category, the mindshare of GoodAccess is 1.1%, up from 0.3% compared to the previous year. The mindshare of Portnox is 2.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Market Share Distribution
ProductMarket Share (%)
Portnox2.3%
GoodAccess1.1%
Other96.6%
ZTNA
 

Featured Reviews

Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
Reviewer921606 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Centralized access control has simplified operations but still needs more flexible on‑prem options
Portnox has design considerations that limit its applicability. If you are in a highly regulated industry with mandates requiring the solution to be completely on-premises, Portnox does not work at all. I do not think they position their products for those industries. Even for non-heavily regulated industries, if you want a self-sufficient system within your own premises, there are design constraints because at some point you must reach out to Portnox infrastructure in the cloud, and if that is unavailable, it suffers. For example, on deep-sea oil rigs without proper connectivity, it struggles. I am not sure they want to enter that particular business segment, as it may not align with their value proposition. I cannot blindly select this product and deploy it everywhere; I must make deliberate decisions first. Portnox could improve by reducing its heavy reliance on the cloud. While I do not think they want to eliminate this aspect, a complete solution for regulated entities would include some on-premises setup that is self-sufficient and does not depend on the cloud. This is the most important improvement. Second, Portnox already has a robust integration ecosystem with many vendors, but not all. Even when integration exists, the extent varies, particularly regarding vendor-specific attributes. I have never faced challenges because my security tools and stack have been standard: Cisco, Aruba access points, Cisco switches, and UniFi, all of which work well with them. However, there is room for deeper integration when compared to tools like Cisco ISE and Aruba ClearPass. Their offerings are clear, easy to onboard, and their day zero and day one onboarding activities are streamlined and straightforward. They share best practice checklists that make configuration simple.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Financial Services Firm
9%
Healthcare Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
What is your experience regarding pricing and costs for Portnox Clear?
I know that IT solutions are expensive. You are charged according to the number of users. For now, the organisation can afford it, but smaller organisations may not be, so Portnox can also consider...
What needs improvement with Portnox Clear?
The area Portnox needs to organise more training for its partners. They are doing well, but areas of knowledge gaps are still visible. There are times unexpected things happen with Portnox, like Po...
What is your primary use case for Portnox Clear?
My use case for Portnox is access control, specifically focused on access control.
 

Also Known As

No data available
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Find out what your peers are saying about GoodAccess vs. Portnox and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.