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GoodAccess vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
GoodAccess provides quick ROI, with many users citing essential IT investment and time savings despite higher costs.
Sentiment score
5.8
Intercept X Endpoint is valued for anti-ransomware features; ROI varies, though generally cost-effective, not always cheaper.
 

Customer Service

Sentiment score
7.4
GoodAccess provides 24/7 responsive customer support with quick resolutions and effective communication, though occasional delays are noted.
Sentiment score
6.4
Intercept X Endpoint's support is knowledgeable and helpful, but users desire faster response times, especially in urgent cases.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
 

Scalability Issues

Sentiment score
8.1
GoodAccess is scalable and user-friendly, with adaptable licensing, though some desire improved gateway locations and bandwidth.
Sentiment score
7.4
Intercept X Endpoint easily scales with seamless growth and integration, efficiently supporting medium to large enterprises without limitations.
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
 

Stability Issues

Sentiment score
8.7
GoodAccess offers reliable, stable connectivity with minimal downtime, quick updates, and efficient support ensuring seamless user experiences.
Sentiment score
8.0
Intercept X Endpoint is stable and effective with improved performance, minimizing glitches, requiring proper configuration to avoid false positives.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Room For Improvement

GoodAccess should enhance features, flexibility, and support while addressing connection issues and expanding security measures.
Intercept X Endpoint faces performance, integration, and interface challenges, needing improvements in support, pricing, detection, and usability features.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Director, Information Technology at Veriheal
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Setup Cost

GoodAccess offers competitive pricing with premium features, scalable for varied budgets, advising essential plans and monitoring annual costs.
Intercept X Endpoint pricing is competitive, but some find it expensive, especially with advanced features like EDR and MTR.
It is quite costly when measuring Intercept X Endpoint's protective capabilities against zero-day attacks.
Technology Solutions Head at a tech services company with 51-200 employees
Pricing of Sophos, including for Intercept X Endpoint, is okay.
IT Head at Dee Development
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

GoodAccess provides secure, fast VPN services with global gateways, dedicated IPs, and easy administration for enhanced accessibility and collaboration.
Intercept X Endpoint is highly valued for advanced security features, machine learning, user-friendliness, and effective ransomware protection.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
Director, Information Technology at Veriheal
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Its AI algorithms provide excellent protection against attackers.
Manager at Omgea Exim Ltd
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers, so it's actually very good.
IT Head at Dee Development
 

Categories and Ranking

GoodAccess
Ranking in ZTNA
15th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Secure Web Gateways (SWG) (21st), Enterprise Infrastructure VPN (19th)
Intercept X Endpoint
Ranking in ZTNA
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), Endpoint Detection and Response (EDR) (14th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (13th), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2026, in the ZTNA category, the mindshare of GoodAccess is 1.1%, up from 0.3% compared to the previous year. The mindshare of Intercept X Endpoint is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.2%
GoodAccess1.1%
Other97.7%
ZTNA
 

Featured Reviews

Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

No data available
Sophos Intercept X
 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about GoodAccess vs. Intercept X Endpoint and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.