Cisco Umbrella and GoodAccess compete in the cybersecurity and remote work solution space. Based on the data comparisons, Cisco Umbrella has the upper hand with its integration capabilities and robust DNS protection, while GoodAccess excels in user-friendly management and cost-effectiveness.
Features: Cisco Umbrella offers robust DNS protection, remote browser isolation, and integration with Cisco SecureX for seamless security on and off-network. GoodAccess stands out with static IP addresses, multiple gateways, and easy management tools, optimizing security for remote teams.
Room for Improvement: Cisco Umbrella could benefit from more granular policies, better third-party product integration, and simplified licensing. GoodAccess could improve by addressing app bugs, enhancing admin controls, and expanding server coverage with advanced threat tracking.
Ease of Deployment and Customer Service: Cisco Umbrella offers flexible deployment across various environments with solid support but could improve response times. GoodAccess is favored for its straightforward deployment and exceptional customer service, providing technical support that ensures user satisfaction.
Pricing and ROI: Cisco Umbrella is considered a premium solution with comprehensive protection, though its pricing and licensing complexity are concerns. GoodAccess provides competitive pricing for non-profit and smaller organizations, praised for its cost-effectiveness despite some dissatisfaction over price increments.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
| Product | Mindshare (%) |
|---|---|
| Cisco Umbrella | 9.5% |
| GoodAccess | 0.9% |
| Other | 89.6% |
| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 31 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
GoodAccess is a cybersecurity platform enabling medium-sized enterprises to implement Zero Trust Architecture (ZTA) effortlessly, offering protection for remote and hybrid workforces.
GoodAccess empowers enterprises by providing a low-code, hardware-free SASE/SSE platform. It simplifies deploying zero trust architectures quickly, integrating with both modern SaaS applications and legacy systems. This makes it an ideal choice for businesses with 50-5,000 employees, particularly those adopting multi-cloud and SaaS environments. GoodAccess safeguards infrastructures by unifying them under a stringent zero-trust model, utilizing advanced technologies to address major cybersecurity challenges.
What are the key features of GoodAccess?GoodAccess finds application in industries focusing on remote work, particularly those needing secure point-to-point network connections. It serves technical teams seeking to optimize cloud operations, enhance network management, and ensure compliance. The platform is valuable for organizations aiming to support a hybrid workforce and achieve robust endpoint protection.
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