Fortinet FortiToken Reviews

Fortinet FortiToken has demonstrated substantial return, particularly among large enterprises, by enhancing authentication processes and reducing unauthorized access risks. It offers high return on investment, primarily through effective credential management that reduces malicious login attempts. Inclusion in firewall licenses and the option for renewal or perpetual token validity contribute to its financial effectiveness over time. Users observe investment gains with FortiToken playing a key role in preventing unauthorized access to internet-accessible services.

Fortinet FortiToken's pricing is generally perceived as moderate and affordable, although opinions vary based on geographic location. It tends to be cheaper than many alternatives, offering good value particularly when integrated with FortiGate or FortiAuthenticator. While some users find price adjustments challenging, others appreciate its license model, where hardware needs no license but FortiAuthenticator does. Pricing flexibility and discounts make it attractive, with many opting for yearly subscriptions for cost management.

• "Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
• "The solution’s pricing is moderate and reasonable."
• "The platform's licensing cost is reasonable for our organization."

Fortinet FortiToken is used for VPN and administrative access, serving as a second-factor authentication method primarily for firewalls and remote connections. Many organizations utilize FortiToken to secure access to Fortinet VPNs, FortiGate firewalls, and various applications, enhancing security through multifactor authentication. They integrate it with platforms like FortiClient and Active Directory, deploy it in diverse environments, and offer both hardware and mobile tokens to users for enhanced protection.

Fortinet FortiToken customer service and support receive mixed feedback. Many praise technical support for being efficient and rating it highly, while others express challenges such as slow email responses and difficulty obtaining timely resolutions. Some users haven't interacted with support due to minimal issues with the product. Support efficiency varies by region, with some areas experiencing difficulties finding certified engineers. Users appreciate dedicated support resources when contracted, although standard support can be slower.

Many users found Fortinet FortiToken's initial setup easy and straightforward, typically requiring hours to a few weeks depending on deployment size and logistics. Factors like user installation and hardware logistics can extend the time. Some noted challenges with integration and configuration, requiring support. Fortinet FortiToken’s licensing and token distribution are simple, often involving QR codes and email invitations. Generally, users rate the ease of setup highly, appreciating its straightforward approach.

Fortinet FortiToken exhibits impressive scalability for various organization sizes. Many organizations benefit from its capability to accommodate a vast number of users, although some face challenges due to device attachment and migration barriers. Those leveraging virtual machines report more flexibility, while hardware limitations pose difficulties. It's recognized for supporting thousands of users when licensed and configured correctly. Suggestions include enhancing migration processes and simplifying token management to further improve scalability experiences.

Many users find Fortinet FortiToken stable and reliable, rated eight to ten out of ten by most. While some mention occasional issues like user token sync problems or SMS limits, these are not common. Durability is typically praised, with few experiencing breaks, and many appreciate its consistent performance across devices like Android or iPhone. Some users note it can be slow but effective in multi-factor environments. Stability often ranks highly among various users.