Fortinet FortiMail Cloud Reviews

Name: Fortinet FortiMail Cloud
Brand: Fortinet
Rating: 4.0 (22 reviews)

4.0 out of 5

22 reviews
87% willing to recommend

What is Fortinet FortiMail Cloud?

Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.

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Fortinet FortiMail Cloud is the #6 ranked solution in top Cloud Email solutions and #7 ranked solution in top Secure Email Gateway (SEG) solutions. PeerSpot users give Fortinet FortiMail Cloud an average rating of 8.0 out of 10. Fortinet FortiMail Cloud is most commonly compared to Microsoft Defender for Office 365: Fortinet FortiMail Cloud vs Microsoft Defender for Office 365. Fortinet FortiMail Cloud is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Buyer's Guide

Fortinet FortiMail Cloud

June 2025

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Helped 857,028 peers since 2012

Featured Fortinet FortiMail Cloud reviews

Pravin Mandlik

Director at a tech services company with 11-50 employees

Our use case was basically that we were already using a Fortinet firewall, and it was easy for us to adopt a Fortinet Cloud solution, considering we would have a secret console through which we can manage it. Management was one of the key factors. The return on investment for us was achieved since we did not have similar incidents again in our environment. Fortinet is also good at providing security beyond our email solution assets. That is why we opted to go with it.

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Yonas Abebe

Senior Network and Security Engineer at Symbol Technologies PLC

Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production. One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers. This level of compatibility makes it a suitable choice for organizations looking to secure their email systems.

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AbdulHannan

Network Security Engineer at Pronet

Content disarming and analysis are essential features in our email security setup. If an incoming email contains anything suspicious, such as malicious code, phishing materials, or potentially harmful content, FortiMail will first detect and neutralize the threats within the email before delivering it to the recipient. This ensures that the email is safe and poses no risk to the end user, providing peace of mind. Content analysis is another critical aspect. It involves scanning emails for elements like embedded images, links to suspicious websites, or any content that violates our security policies. Lastly, the impersonation detection feature is equally important. It helps identify cases where someone is trying to impersonate another person, such as a board of directors member or a key figure within the organization, in an attempt to send deceptive emails.

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Fortinet FortiMail Cloud mindshare

Product category:

As of June 2025, the mindshare of Fortinet FortiMail Cloud in the Cloud Email category stands at 3.1%, up from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Email

PeerResearch reports based on Fortinet FortiMail Cloud reviews

Type	Title	Date
Category	Cloud Email	Jun 16, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 16, 2025	Download
Comparison	Fortinet FortiMail Cloud vs MailChimp	Jun 16, 2025	Download
Comparison	Fortinet FortiMail Cloud vs Amazon WorkMail	Jun 16, 2025	Download
Comparison	Fortinet FortiMail Cloud vs SendGrid	Jun 16, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	N/A	96%	52 interviews Add to research
Proofpoint Email Protection	4.2	N/A	95%	52 interviews Add to research

Valuable Features

Fortinet FortiMail Cloud offers valuable features such as email ATP, malware analysis, encryption, and advanced threat protection. Its integration with other Fortinet products enhances security. Users appreciate antispam, antivirus, sandboxing, and URL analysis. Content disarming and impersonation detection are critical. Quarantine features allow manual checks and releasing of emails. Compatibility with third-party servers and central management attracts users. Despite some concerns about updates, it remains a comprehensive choice for enhancing email security.

"Overall, it is a comprehensive and reliable solution."
"Fortinet's support is really good."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."

Room for Improvement

Fortinet FortiMail Cloud requires enhancements in URL filtering, email encryption, archiving, and email sorting. The dashboard and user interface could be made more intuitive, while setup processes should be simplified. Reporting and troubleshooting tools need improvement, and additional notification options are necessary. Advanced AI and sandbox features could make Fortinet more competitive. Domain support is limited, and internationalization, flexibility, speed, and pricing require attention. Efforts to streamline incorporation with Exchange and simplify configuration with other systems are needed.

"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"There are no specific new features I would suggest at this moment."

Pricing

Enterprise buyers report that Fortinet FortiMail Cloud offers flexible pricing with a subscription-based model for licensing. Costs are influenced by license type and company size, with an average expense around $60,000 and annual maintenance costs near $4,000. Users appreciate the inclusion of support and monitoring without extra charges, but some find pricing high compared to competitors. Three-year upfront payments can also be negotiated, emphasizing consultation for specific pricing needs.

"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."

Popular Use Cases

Fortinet FortiMail Cloud is widely used for managing spam, email security, and protection against email threats. Organizations utilize it for things like anti-spam, email ATP, and email encryption. It's integrated into both on-premises and cloud-based setups, adapting to different configurations for specific company needs. It aids in protecting against phishing, filtering emails, and managing quarantined messages. Clients use it to provide enhanced email security and communication monitoring solutions for various business sectors.

Service and Support

Fortinet FortiMail Cloud offers responsive and effective technical support. They provide swift assistance, engage quickly, and speak in preferred languages. Users commend the availability of guidance and remote sessions after permission. Some note slower response times, indicating room for improvement. Fortinet's support frequently receives high satisfaction ratings, ranging from seven to ten out of ten. Customers appreciate detailed problem-solving explanations, enhancing their understanding and learning. FortiMail Cloud support is available 24/7, ensuring timely help.

Deployment

Fortinet FortiMail Cloud setup is generally straightforward, often depending on an implementer's experience and regional regulations. Deployment duration varies, with some completing it in a few days, while others take weeks with the assistance of consultants. Complexity arises with understanding network topology and implementing policies. Continuous adjustments and knowledgeable staff, usually two people for administration, are crucial for maintaining optimal performance and stability over months, especially with larger user bases.

Scalability

Fortinet FortiMail Cloud is known for its strong scalability, enabling organizations to grow as needed. While most users find it highly expandable, offering flexibility in user addition and management, a few express concerns about its rigid aspects. Many appreciate its cloud-based scalability, accommodating large volumes of emails daily. Ratings vary, ranging from six to ten, reflecting individual experiences. The choice of licensing and deployment type can significantly impact scalability outcomes.

Stability

Fortinet FortiMail Cloud is widely considered stable by numerous users. Many describe it as always available, reliable, and high-performing. They highlight its lack of bugs, performance issues, or downtime. Some report necessary adjustments for optimal performance but generally express satisfaction with its functionality. Stability ratings range from eight to ten out of ten, with many experiencing consistent service without technical interruptions or errors.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiMail Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Hospitality Company

Non Profit

Healthcare Company

Wholesaler/Distributor

University

Manufacturing Company

Retailer

Comms Service Provider

Educational Organization

Real Estate/Law Firm

Insurance Company

Construction Company

Government

Legal Firm

Outsourcing Company

Performing Arts

Energy/Utilities Company

Consumer Goods Company

Engineering Company

Pharma/Biotech Company

Media Company

Logistics Company

Marketing Services Firm

Photography Company

Recreational Facilities/Services Company

Transportation Company

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Learn more about Fortinet FortiMail Cloud

It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.

FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.