No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiMail Cloud vs MetaDefender Email Security Solutions comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th)
MetaDefender Email Security...
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Email Security (32nd)
 

Mindshare comparison

As of August 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 3.9%, down from 4.6% compared to the previous year. The mindshare of MetaDefender Email Security Solutions is 3.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.9%
MetaDefender Email Security Solutions3.4%
Other92.7%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet is good at providing security beyond our email solution assets."
"Content disarming and analysis are essential features in our email security setup"
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"The most valuable features are email ATB and Malware Analysis."
"Overall, I recommend this solution to other people."
"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"Overall, it is a comprehensive and reliable solution."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The sanitization is very good."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
 

Cons

"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"Email sorting is missing from this solution."
"Fortinet policies add an extra load to the endpoint."
"The dashboard could use improvement."
"The price is relatively expensive."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"The throwback with Sophos is that it had a huge problem with spam."
"I can't see the feedback to the FortiMail gateway."
"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
 

Pricing and Cost Advice

"The product's price is reasonable."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"You only have to purchase one license for multiple participants."
"The price of this solution could be more competitive."
"When we're talking about pricing, other products have about the same price. That is normal."
"I see how manageable and flexible the licenses are."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
8%
Construction Company
8%
University
7%
Comms Service Provider
7%
Construction Company
14%
Comms Service Provider
14%
Financial Services Firm
6%
Pharma/Biotech Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
Ask a question
Earn 20 points
 

Also Known As

No data available
OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. MetaDefender Email Security Solutions and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.