Fortinet FortiMail Cloud vs Symantec Messaging Gateway comparison

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Executive Summary

We performed a comparison between Fortinet FortiMail Cloud and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Fortinet FortiMail Cloud vs. Symantec Messaging Gateway Report (Updated: November 2022).
654,218 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."

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"The scanners with FortiMail are valuable.""The most valuable features are filtering and sandboxing.""The deployment is simple."

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"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface.""The solution is stable and the performance is good.""Messaging Gateway is stable.""The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person.""It has very good capabilities for managing malware.""It is a solid and stable product."

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Cons
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."

More Cisco Secure Email Cons →

"They could look at strengthening anti-spam with the newly observed domains.""It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users.""I can't see the feedback to the FortiMail gateway."

More Fortinet FortiMail Cloud Cons →

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good.""The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.""Messaging Gateway's advanced malware detection could be improved.""They really need to create a good package that competes with Microsoft.""Sometimes the solution picks up false positive for viruses during scans.""It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface.""What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling.""Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "I see how manageable and flexible the licenses are."
  • More Fortinet FortiMail Cloud Pricing and Cost Advice →

  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:The most valuable features are filtering and sandboxing.
    Top Answer:It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox… more »
    Top Answer:We use this solution to block spoofing. We are MSPs and we provide services to many companies that are running… more »
    Top Answer:Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be… more »
    Top Answer:The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of… more »
    Top Answer:What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Email has long been a favorite attack vector of cyber criminals and is often an early stage of advanced threats. But not only do you need to keep threats from getting in, you need to keep data from getting out. Fortinet’s email security solution has the highly effective, yet easy to use inbound and outbound protection you need. It comes in a large range of offerings to fit any size organization or service provider. Plus, unmatched flexibility in deployment modes and form factors means it fits perfectly in any environment.

    Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
    99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

    Offer
    Learn more about Cisco Secure Email
    Learn more about Fortinet FortiMail Cloud
    Learn more about Symantec Messaging Gateway
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider14%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Comms Service Provider26%
    Computer Software Company21%
    Government6%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider19%
    Government11%
    Financial Services Firm9%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business57%
    Midsize Enterprise29%
    Large Enterprise14%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise23%
    Large Enterprise45%
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise20%
    Large Enterprise59%
    Buyer's Guide
    Fortinet FortiMail Cloud vs. Symantec Messaging Gateway
    November 2022
    Find out what your peers are saying about Fortinet FortiMail Cloud vs. Symantec Messaging Gateway and other solutions. Updated: November 2022.
    654,218 professionals have used our research since 2012.

    Fortinet FortiMail Cloud is ranked 20th in Email Security with 3 reviews while Symantec Messaging Gateway is ranked 16th in Email Security with 8 reviews. Fortinet FortiMail Cloud is rated 9.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Fortinet FortiMail Cloud writes "Good filtering to block spoofing, supports sandboxing, and it is easy to scale". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Easy to set up with good patching and reliable performance". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Barracuda Email Security Gateway, Proofpoint Email Protection and Perception Point Advanced Email Security, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection, Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection and FireEye Email Security. See our Fortinet FortiMail Cloud vs. Symantec Messaging Gateway report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.