Executive SummaryUpdated on Nov 5, 2024
Symantec Messaging Gateway and Fortinet FortiMail Cloud are two leading solutions in the email security category. Symantec holds an advantage with its comprehensive feature set and ease of use, while Fortinet impresses with advanced threat protection and competitive pricing.
Features: Symantec Messaging Gateway is well-regarded for its sophisticated content filtering, malware defenses, and scalability. Its ability to block up to 99% of spam enhances its robustness. Fortinet FortiMail Cloud offers advanced threat protection, quick threat detection, and seamless integration with other Fortinet products.
Room for Improvement: Symantec needs improvement in unstructured data handling, dynamic content filtering, and endpoint synchronization. Fortinet should enhance its email encryption, develop more user-friendly dashboards, and offer better multi-domain support.
Ease of Deployment and Customer Service: Symantec offers both on-premises and cloud deployment, but its support has weakened post-acquisition by Broadcom. Fortinet is appreciated for straightforward cloud-based deployments, although its support management needs refinement.
Pricing and ROI: Symantec's high pricing with additional features and user-based licensing can be costly, though it provides strong ROI. Fortinet presents a cost-effective alternative with flexible licensing and inclusive support, though its licensing complexity can be an issue.
