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Dropbox Sign Reviews

Vendor: Dropbox
4.4 out of 5
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What is Dropbox Sign?

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

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Dropbox Sign is the #7 ranked solution in top Electronic Approval Software. PeerSpot users give Dropbox Sign an average rating of 8.8 out of 10. Dropbox Sign is most commonly compared to DocuSign: Dropbox Sign vs DocuSign.
Buyer's Guide
eSignature (Electronic Signature)
November 2025
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Helped 879,259 peers since 2012

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Dropbox Sign mindshare

As of December 2025, the mindshare of Dropbox Sign in the eSignature (Electronic Signature) category stands at 3.0%, down from 3.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Dropbox Sign3.0%
DocuSign21.7%
Adobe Sign9.2%
Other66.1%
eSignature (Electronic Signature)
 
 
Key learnings from peers
Last updated Dec 14, 2025

Valuable Features

Dropbox Sign features include excellent performance and user experience, easy signature setup, and secure document storage. It allows template saving, scalable usage, and offers free signing. Users appreciate the ability to prepare documents with signature fields and share links without account requirements, enhancing accessibility. The tool reduces reliance on physical documents, aiding in time-saving and efficient travel. Users benefit from its straightforward interface, stable operations, and compatibility with existing systems.
  • "Dropbox Sign has positively impacted my organization because I can upload something on Dropbox without the physical paper of all my documents."
  • "Dropbox Sign positively impacts my organization because it makes my work easy."
  • "The solution is good."

Room for Improvement

Dropbox Sign could enhance encryption and improve integration with other products. Users encounter challenges downloading signed documents and printing traceable work. Businesses cannot currently process payments through the platform, and signing documents directly is complex. Network issues affect usability, and the app's performance varies across devices.
  • "Dropbox Sign can be improved because with some types of connection, I cannot use Dropbox."
  • "It is complicated to sign the documents directly on the screen."
  • "Currently, one can't accept payments over the solution."

ROI

Users of Dropbox Sign indicate varying experiences with ROI. Some entities witness a positive return, noting a significant reduction in paperwork and related tasks. However, others report no observable financial benefit or specific metrics. While some are uncertain of the impact, documentation management improvements are acknowledged by some parties.

Pricing

Dropbox Sign users generally find the pricing competitive and easy to understand. Many rate it highly for affordability, with some choosing it over Adobe due to cost. Users who are recipients of documents often do not incur fees, perceiving it as very inexpensive. While some have no direct knowledge of setup or licensing costs, those familiar with the process report it as straightforward, without confusion or excessive expense.
  • "The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."
  • "On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."

Popular Use Cases

Organizations primarily use Dropbox Sign to facilitate electronic signatures, sign documents, and share files or folders. It's commonly used to sign contracts, ensure security with encryption and verification protocols, and manage document approvals. Users also utilize it to share non-confidential files like presentations and code when system restrictions are present. It's employed for both professional purposes, such as contract exchanges, and personal tasks, like photo sharing for academic or casual interactions.

Service and Support

Users have generally not interacted with Dropbox Sign's support team. Many mention they haven't needed assistance, implying a seamless experience. They express uncertainty about the team's responsiveness or helpfulness due to lack of engagement. The absence of issues may indicate reliability, though there is no direct feedback on support performance.

Deployment

Many users found Dropbox Sign's initial setup simple and straightforward. They appreciated how easily it integrated with Google Workspace, allowing them quick access to necessary links after completing documents. Some now log in directly to Dropbox Sign from Google without extensions, enjoying the uncomplicated procedure. Another group mentioned how it was deployed in their organizations by sharing links. The setup being on the cloud also contributed to its ease of use.

Scalability

Dropbox Sign is considered highly scalable, with many users giving it a nine out of ten. Organizations have successfully incorporated it across various branches, highlighting ease of use and ability to grant permissions quickly. Most find it suitable for expanding usage smoothly, showing its capability to support growth. Some users have yet to scale their business, making it challenging to provide further insights. However, the adaptability of Dropbox Sign is frequently praised by users.

Stability

Users find Dropbox Sign steady and reliable, often giving it ratings between seven and ten out of ten for stability. They experience no issues such as crashing or freezing while using the platform. A few mention that document reception time can be unexpectedly long, but this doesn't majorly affect their perception of its steadiness.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our eSignature (Electronic Signature) Buyer's Guide for additional reliable information.

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Learn more about Dropbox Sign

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox Sign was previously known as HelloSign.

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Dropbox Sign Reviews Summary
Author infoRatingReview Summary
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees4.0I've used Dropbox Sign for four years to manage and share photos and documents easily, especially without needing recipients to have an account, though occasional network issues and device differences can impact usability.
Consultant at a tech vendor with 10,001+ employees3.5I've used Dropbox Sign mainly for sharing and signing documents, and it has made my work faster and easier. Although I haven't explored all its features, it's been stable and effective for my basic needs.
Logistics Specialist at a computer software company with 1,001-5,000 employees4.5I use Dropbox Sign to sign and send documents. Its valuable features include stable scalability and free use for signers. However, improvements are needed, such as easier document conversion and enhanced digital work protection with watermark-like signatures.
Founder at Coffman Consulting College Counseling5.0I use Dropbox Sign occasionally to send contracts and appreciate the template-saving feature for repetitive documents. While it integrates well with Google Drive, adding payment processing options like PayPal or Zelle would enhance its functionality. The return on investment is positive.
Security Architect at a non-tech company with 1-10 employees5.0I find Dropbox Sign secure and easy to use, thanks to its encryption and step-by-step guide for signatures. However, it could improve by integrating with more products. While efficient, DocuSign seems to offer a more streamlined signing process.
Works at a financial services firm with 11-50 employees4.5We use Dropbox Sign mainly for digital signatures. It simplifies document signing, offers secure storage, and has a straightforward setup. We switched from HelloSign, possibly due to pricing. We don't require additional features and appreciate its market-standard pricing.
Cybersecurity Engineer Intern at Almond4.0I used Dropbox Sign to read and sign contract documents. The solution is easy to use, though signing directly on the screen is complicated and needs improvement. I haven't used any alternate solutions or cloud providers with this service.
Penetration tester at a tech services company with 1-10 employees4.5I use Dropbox Sign for building electronic signatures and signing documents. The performance and user experience are excellent. However, the encryption could be improved. I haven't used similar solutions before.