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DocuSign vs Dropbox Sign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Dropbox Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
9.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 31.2%, up from 31.1% compared to the previous year. The mindshare of Dropbox Sign is 3.8%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Oladele Olawusi - PeerSpot reviewer
Provides excellent features and workflows and can be deployed quickly
I like the workflow. It enables us to configure the envelope and send it to multiple people for signatures. We can structure the signature. The users can sign the document in a particular order or all at the same time The support is not accessible sometimes to African businesses. I have been…
ALIE KOROMA - PeerSpot reviewer
Free to use for those signing, reliable, and great for digital signatures
I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can customize how you want to use the solution."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"DocuSign is easy to use. I also like the document tracking features."
"The most valuable feature of DocuSign is its ability to save time."
"Very convenient, saves dealing with hard copies of documents."
"This speeds up the sign-off process."
"The solution is stable."
"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."
"The pricing is typically for what is in the market."
"The solution is good."
"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."
"For those signing, it is free to use."
"The solution has significantly simplified the process of getting contracts signed."
 

Cons

"We'd like to have some integration with some of our IT services."
"DocuSign's mobile application could be better. It has some compatibility issues."
"The support is not accessible sometimes to African businesses."
"There are sometimes delays in user communication."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"I would like for this solution to send me a copy of the signed document automatically."
"It should automatically be datestamped beside the signature."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"They should ensure that every company can accept it. I'm not sure if all companies use it."
"Currently, one can't accept payments over the solution."
"It is complicated to sign the documents directly on the screen."
"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."
"We do not have any unique use cases and do not need any other features."
"The tool needs to be able to integrate with other products or servers."
 

Pricing and Cost Advice

"The tool is expensive."
"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."
"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."
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849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Government
7%
Educational Organization
7%
Computer Software Company
20%
University
16%
Financial Services Firm
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
What needs improvement with Dropbox Sign?
Signing the documents directly on the screen is complicated for the solution. They should improve this particular area.
What is your primary use case for Dropbox Sign?
I used the solution to read and sign the contract documents.
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
HelloSign
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Information Not Available
Find out what your peers are saying about DocuSign vs. Dropbox Sign and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.