DocuSign vs Dropbox Sign comparison

Docusign and Dropbox are both solutions in the eSignature (Electronic Signature) category. Docusign is ranked #1 with an average rating of 8.0, while Dropbox is ranked #8. Docusign holds a 27.4% mindshare in EAS, compared to Dropbox’s 3.1% mindshare. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 100% of Dropbox users who would recommend it.

DocuSign

Read 12 DocuSign reviews

1,984 Views
1,706 Comparison Views

100% willing to recommend

Dropbox Sign

Read 6 Dropbox Sign reviews

317 Views
317 Comparison Views

100% willing to recommend

DocuSign

Dropbox Sign

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Executive SummaryUpdated on Jul 27, 2025

DocuSign and Dropbox Sign are competing products in the electronic signature space. DocuSign appears to have the upper hand with its comprehensive features and integration options, positioning itself as the leader in this category.

Features: DocuSign provides advanced document management, extensive third-party integrations, and robust security protocols. Dropbox Sign offers ease of use with features like easy sharing, basic workflow automation, and efficient document signing.

Room for Improvement: DocuSign could improve in simplifying its setup process and reducing its learning curve for new users. Its pricing model might also be more flexible. Dropbox Sign, on the other hand, could benefit from offering more advanced document management features, broader integration capabilities, and enhanced security options.

Ease of Deployment and Customer Service: DocuSign's deployment is intricate with detailed configuration options, supported by diverse customer service channels. Dropbox Sign provides a swift setup with a focus on easy integration, backed by accessible support.

Pricing and ROI: DocuSign's initial investment is higher, justified by enhanced features leading to significant ROI over time. Dropbox Sign offers a cost-effective entry point and quick ROI through essential features, appealing to budget-conscious users.

To learn more, read our detailed DocuSign vs. Dropbox Sign Report (Updated: July 2025).

Buyer's Guide

DocuSign vs. Dropbox Sign

July 2025

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Helped 864,155 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuSign

Ranking in eSignature (Electronic Signature)

1st

Average Rating

8.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Dropbox Sign

Ranking in eSignature (Electronic Signature)

8th

Average Rating

9.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 27.4%, down from 29.8% compared to the previous year. The mindshare of Dropbox Sign is 3.1%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature)

Featured Reviews

AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

Advanced management and seamless integration improve document workflows

The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.

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ALIE KOROMA

Logistics Specialist at a computer software company with 1,001-5,000 employees

Free to use for those signing, reliable, and great for digital signatures

I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."

"DocuSign is easy to use. I also like the document tracking features."

"Very convenient, saves dealing with hard copies of documents."

"The solution is stable."

"The solution is reasonably priced."

"The most valuable feature of DocuSign is its ability to save time."

"This speeds up the sign-off process."

"We can structure the signature."

More DocuSign pros

"The solution has significantly simplified the process of getting contracts signed."

"The solution is good."

"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."

"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."

"For those signing, it is free to use."

"The pricing is typically for what is in the market."

Cons

"It should automatically be datestamped beside the signature."

"Resolution from customer service and their response rate in resolving issues needs to be improved."

"Some people are not that computer-literate, and people don't understand the concept of the digital signature."

"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."

"I would like for this solution to send me a copy of the signed document automatically."

"I could always use better security around the solution."

"We'd like to have some integration with some of our IT services."

"DocuSign's mobile application could be better. It has some compatibility issues."

More DocuSign cons

"Currently, one can't accept payments over the solution."

"We do not have any unique use cases and do not need any other features."

"They should ensure that every company can accept it. I'm not sure if all companies use it."

"It is complicated to sign the documents directly on the screen."

"The tool needs to be able to integrate with other products or servers."

"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."

Pricing and Cost Advice

"The tool is expensive."

"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."

"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about DocuSign eSignature?

We can structure the signature.

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What is your experience regarding pricing and costs for DocuSign eSignature?

The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...

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What needs improvement with DocuSign eSignature?

The support is not accessible sometimes to African businesses.

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Comparisons

SharePoint vs DocuSign

Compared 23% of the time

Adobe Sign vs DocuSign

Compared 16% of the time

Dokobit vs DocuSign

Compared 10% of the time

Box Sign vs DocuSign

Compared 9% of the time

OpenText Core Signature vs DocuSign

Compared 6% of the time

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Box Sign vs Dropbox Sign

Compared 62% of the time

Adobe Sign vs Dropbox Sign

Compared 21% of the time

DocHub vs Dropbox Sign

Compared 17% of the time

More Dropbox Sign Competitors

Product Reports

Buyer's Guide

DocuSign

July 2025

Download DocuSign product report

Buyer's Guide

eSignature (Electronic Signature)

July 2025

Download Dropbox Sign product report

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary

HelloSign

Overview

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

Information Not Available

Buyer's Guide

DocuSign vs. Dropbox Sign

July 2025

Free Report: DocuSign vs. Dropbox Sign

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