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DocuSign vs Dropbox Sign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Dropbox Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
9.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 29.1%, down from 30.6% compared to the previous year. The mindshare of Dropbox Sign is 3.7%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Oladele Olawusi - PeerSpot reviewer
Provides excellent features and workflows and can be deployed quickly
I like the workflow. It enables us to configure the envelope and send it to multiple people for signatures. We can structure the signature. The users can sign the document in a particular order or all at the same time The support is not accessible sometimes to African businesses. I have been…
ALIE KOROMA - PeerSpot reviewer
Free to use for those signing, reliable, and great for digital signatures
I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The solution is stable."
"The most valuable feature of DocuSign is its ability to save time."
"The solution is reasonably priced."
"DocuSign is easy to use. I also like the document tracking features."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"Very convenient, saves dealing with hard copies of documents."
"This speeds up the sign-off process."
"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."
"The pricing is typically for what is in the market."
"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."
"The solution has significantly simplified the process of getting contracts signed."
"For those signing, it is free to use."
"The solution is good."
 

Cons

"It should automatically be datestamped beside the signature."
"DocuSign's mobile application could be better. It has some compatibility issues."
"There are sometimes delays in user communication."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"I could always use better security around the solution."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"The support is not accessible sometimes to African businesses."
"I would like for this solution to send me a copy of the signed document automatically."
"Currently, one can't accept payments over the solution."
"We do not have any unique use cases and do not need any other features."
"It is complicated to sign the documents directly on the screen."
"The tool needs to be able to integrate with other products or servers."
"They should ensure that every company can accept it. I'm not sure if all companies use it."
"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."
 

Pricing and Cost Advice

"The tool is expensive."
"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."
"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."
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Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...
What needs improvement with DocuSign eSignature?
The support is not accessible sometimes to African businesses.
What needs improvement with Dropbox Sign?
Signing the documents directly on the screen is complicated for the solution. They should improve this particular area.
What is your primary use case for Dropbox Sign?
I used the solution to read and sign the contract documents.
 

Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
HelloSign
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Information Not Available
Find out what your peers are saying about DocuSign vs. Dropbox Sign and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.